Been taking my kids here for years now. Very clean and safe. The staff has always been very kind.read more

I paid $1,500 for my little one's birthday here and left feeling very disappointed. What I expected…read moreto be a fun, breezy celebration turned into a stressful experience. The setup itself looked cute, but they forgot to add extra chairs for the additional kids we paid for. Speaking of which, charging about $40 per extra child on top of the package is pretty unreasonable, especially since the base party only includes 15 kids. You technically get two hours of playtime, but in reality, one of those hours is used for eating, cutting the cake, and singing--leaving only about an hour of actual play. The room itself was also hot and humid, which made it uncomfortable for both the kids and adults. I had to ask about the a/c and they told me i could open the other party room next door to let some air in. The party host also seemed unprepared and a bit clueless. At one point, she was awkwardly stacking pizzas in one hand and passing them out in a way that left guests staring. She even forgot about the piñata until I reminded her, and instead of letting the kids enjoy breaking it open, she started ripping the box apart herself. It completely took away from the experience. To make matters worse, the food came out burnt, and we were missing items we had ordered. For the amount paid, I expected a much smoother, more professional experience. Unfortunately, I would not book another party here. It definitely was not worth it for me.

We had such an amazing experience at PlaySpace in Sugar Land! From the moment we walked in,…read moreeverything was welcoming, clean, and well-organized. I was a little nervous at first since there were quite a few kids and families, but everyone was so kind, respectful, and friendly it made the whole experience even better. A huge shoutout to the incredible staff! Taylan was absolutely phenomenal working so hard, staying attentive, and making sure everything ran smoothly. Deja at the front was super helpful and welcoming, which set the tone right away. Jollett was so kind, warm, and attentive, Caylae and Yasmine was amazing as well so sweet, helpful, and added to the overall positive experience! What really stood out is that the staff was everywhere doing everything cleaning, helping, organizing, assisting families, and making sure all the kids were safe and having a great time. Taylan, Yasmine, Joellette, and of course Deja! You don't see that level of effort and teamwork everywhere, and it did not go unnoticed. The separate play spaces for babies, toddlers and big kids are great. The color coded party rooms. Blue, Green and Orange. To name a few are really cool and make it easy to find your room. They do offer the 2.00 grip socks, you can purchase and add money to the card for the arcade games and carousel. I love the little shopping center and police station outside of the jungle gym. Lastly, get a picture of your kids going down the vortex slide! Our kids loved it! We even stopped by the snack bar and had a great interaction with Areli she was super sweet and professional. We purchased a few different items, and since they didn't have regular bags available, she kindly offered me a Ziploc bag, which was really thoughtful. Small gesture, but it meant a lot. We even left her a little tip because she was just that kind and helpful! However, corporate please get bags for families. To make our purchases more convenient. Carrying all that stuff is inconvenient That's one of the suggestion I would offer to upper management/corporate is to consider providing bags for staff to use when parents are purchasing multiple items it would be a great addition to an already amazing experience. Also, although I did see the staff tidying up. I do think you all need to bring an actual commercial cleaning company to offer a deep clean in the bathroom and a few other places. (Maybe you already but I would suggest really looking into making it more obvious with certain nooks and crannies that a professional cleaning company would get. To help ensure your guest feel comfortable) You can tell this team genuinely cares about the families and kids who come through. The environment was clean, safe, and full of positive energy. We had such a great time, and we will definitely be back!

First time here after checking out videos from this place. Staff greeted us when we entered. Easy…read moreway to sign waiver online, suggest to do it before you arrive and save yourself some time. Came in during the week and it was empty which was nice so the little one can play freely. The big no for me besides finding the cleaner in the 18 months and under area was the amount of flies inside, live ones and dead ones. The floors definitely need some love. This place has potential but definitely needs some care and deep cleaning. The price is fair for what you get. They definitely have a bit of everything for all ages. Hopefully they do some improvements in the cleaning, I did mentioned it to one of the staff members and she said she had already informed her manager about the flies.

This is a fantastic spot for active, busy toddlers. We came on a weekday and there were tons of…read moreopen ended play options and we really loved it. Staff was so kind and helpful and really made the experience memorable. We will definitely put this place in our activity rotation.

Clean facility. Enclosed. Cool. Pleasant staff. Great for bday parties for kids with both different…read moreand typical needs.

My nephew loved his 3rd birthday party at Kanga's!…read more I flew in, so I'd never heard of this place. It's pretty easy to spot, with plenty of outdoor parking available! There's so much for the kids to do! There are play pens, little ball blasters they can play with, an entire amusement park boat ride, as well as other things. The kids didn't have any boredom, and the staff gave great service, being very attentive to our party's needs and checking in! One of the things I loved most was that the room booked was pre-decorated with an under-the-sea vibe, which ironically went perfectly with our theme. The food was great! I ended up ordering nuggets and fries. Simple, but pretty good! The pizza was good as well, but more may be needed for larger parties! This is a fun spot and convenient for parents with young kids!

I was excited to visit Kanga's in Katy for the first time with my 2-year-old daughter…read more Unfortunately, the experience didn't start off the way I expected. When we walked in, the greeting felt a bit cold. As a first-time visitor, I was hoping for a warmer welcome or a quick explanation of how everything works. Instead, I was simply told to scan a barcode to fill out the waiver and that admission would be $17 for my daughter. Once inside, the facility seemed fine and my daughter and I still made the best of our time there. However, I did notice that there are areas of the play space where it's difficult for parents to clearly see where their children are playing, which was a little concerning. The main thing that stood out to me was the lack of customer service. When we left after about 30 minutes, there were two staff members at the check-in desk talking, and we weren't acknowledged or thanked for coming. A simple goodbye or thank you can go a long way. I'm not typically someone who writes reviews to complain, but customer service matters a lot to me. Unfortunately, based on this experience, I don't see myself returning. (This review is on behalf of my husband. I have already reviewed the place on Google. Sadly my husband didnt know how bad my experience was there and he took my daughter with high expectations.)

It's definitely dated and older, but my kids still have a lot of fun. I like it that it's so open…read moreso it's easy to keep track of your kids. I hear it's new management, and I can see the difference. There's plenty of staff now to help watch the play spaces and make sure everyone is safe. Before, there would be only 1 or 2 staff members for the whole gym. The staff member checking us in was very friendly and helpful. Only recommendation I would have is to really give the place a deep clean. It'll make the place sparkling again.

I was reading some of the reviews and it's a shame because we had a WONDERFUL time. We came for 6…read moreyear old's birthday and I was happy to see it wasn't full of wild teenagers. I always question these trampoline places because they age range of children jumping together scares me to death. It wasn't like that here. I would say the median age was about 8. I felt totally safe to let my two year old go at it without worrying about a bigger kids blast into him. I also like that the place is wide open and you can see pretty much everything from where to choose to stand. They have a dodgeball area of the older kids and a separate one for the littles. Another win! Besides trampolines, they have swings, little obstacle courses, bouncy games and all kids of fun! I noticed they have drinks for sale, but I really didn't pay attention if they had food or not. We had pizza because we were at a party - in a party room. The employees took care of everything: Passing out pizza, cutting the cake, gathering the kids for a group photo. I felt like it was very well organized. We had a great time here, too bad we don't live closer or else I would absolutely frequent this place! My kid LOVED it! PS - I think you have to purchase their grip socks. But double check. Happy jumping!

We had our sons birthday party here and it was amazing! The whole place was very clean and looked…read moreupgraded. They did all the decorations for us and it looked perfect! They even send you a mock up before hand to make sure it's exactly what you want. The whole staff was amazing, Destiny was our day-of host and was so helpful.

I bring my boys here and they always have a blast! The staff does an amazing job at keeping it…read moreclean. There are activities for all ages, imaginative wall, tiny town and a big play structure with a ball pit and basketball. We are looking forward to membership options as that will be perfect for our family.

Wide open area for kids to play. We can for a birthday party and it was nice since you rent out the…read moreentire place for the parties. There is ample parking outside as well. They had two hours of free play, with a 30 min reading time. The party parents brought in snacks, drinks, and pizza for everyone in their party room. They have summer camps and item play time here as well. Definitely look into this place if you've never been!

We had a great time today! The facility was clean and the front desk worker Joel was very friendly…read moreand knowledgeable. He told us about upcoming events and support programs for parents. We enjoyed our visit and will definitely recommend to others!!

One of my all time favorite activities growing up was playing laser tag with friends. We would save…read moreup our allowances and get memberships where we could play unlimited laser tag. Needless to say, I'm deadly in the arena. Well, atleast I like to tell myself that. Laserzone in Sugarland is one of my favorite spots to pay laser tag now as an adult. It has been around forever and always a good time. The staff here is young kids so pack your patience as they get easily distracted, especially when their friends are there. My son grew up on this place. I still strap up and have no shame in sniping the youngsters in the arena. The arena has 4 levels is a whopping 13,000 square feet. It's a great way to get a good cardio workout in too. Pricing here is very fair and they have unlimited play options on certain days and times. They also have arcade games and a laser maze challenge. I skip that activity as my body isn't as limber as when I was younger. If you're looking for a fun, interactive and physical activity, I highly suggest trying out Laserzone.

My kids really enjoyed playing Lasertag here. We had one birthday party and 2 play dates here. I…read morewish it was a little more affordable or we would go more. It seems like there are only 2 young staff members working at a time unless it is a short window for a shift change. Lasertag Games are every 20 minutes so it may take 15 minutes for a staff member to come out to the front desk to check you in or start a laser maze game for you. They don't teach you anything unless you ask and even then they don't give you much. Parents not playing can go inside the first Lasertag room to help suit up kiddos. The maze lasts less than a minute for my little kids but is fun. There's a lot to learn on your own in the tag game- shoot certain targets in the maze, shoot opponents, team up/ strategize- 10 year old boy heaven. The multi level room allows for a lot of strategy. Some games are as individuals and some are as teams (not fairly divided. Maybe 4 against 12). There's a screen in the lobby that allows parents to see how their kids are advancing in % accuracy and overall points. A lot of parents play too. I was a little worried about a couple of 5 and 6 year olds but they had no problems. Bring quarters if you want to play a few arcade games or the little candy/toy vending machines. They sell little packaged snacks and drinks but no real food. Overall, kids loved it and we will be back when the kids need a prize or celebration for something.