The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

Let me share with you my experience,…read more Walter their salesman came out to give me a bid Once he found out that Home Depot had done the estimate already, he just used the amount of boxes which was about 80 for the estimate. He did no measuring or anything else. He was gone in about 10 minutes. (I needed only labor as I was purchasing the material from Home Depot.) Once we agreed on Price to have all the existing solid wood baseboard, removed the new floor put down and the baseboard put back. I agreed to the job. Pricing; I agreed on 50% down and 50% when the job was completed to maintain some control of the final product I'm very glad I did this. Their policy is to get 100% upfront, which I never recommend anyone for any service, ever do. The very next day after agreeing on terms with Walter, I got a call asking for 100% of the money I told this lady that's not what we agreed to and she said well that's what we normally do and I said you better call Walter. I'm gonna cancel the job. She did came back excepted 50% Overall, the subcontractors that came out from a company called Sun sunshine floors did a pretty good job putting in the material But it's the follow up , putting doors back on , getting trim put back on that was a real headache and took me almost 30 days to get done and also a threat of a complaint to get what I considered to be a very reasonable discount about $370 off my bill In the end, I fixed the existing problems myself because it was too much of a headache after they finally agreed to give me the discount Finally, a reminder again if you use this company, do not pay 100% upfront you'll have no control over the job over anything that needs to get fixed and you'll be working on their timetable, while they have all your money ------- Part 2 It's smart that Kelly took down her first knee jerk response to my above comment since is was inaccurate and not well researched. "Telling me I agreed not to leave public comment in agreement for the discount" -that was true if you accepted my generous offer.... the first go round. I'm going to guess that she finally got around to actually reading.... the 2nd email with my threat to file a complaint with yelp. Poof.....gone and replaced with boiler plate sorry we messed up and we should have done better. " Kelly, I wish you would have taken seriously my first initial complaint to your company and really taken the time to call me and find out what happened, Sincerely apologize, accept my generous offer and maybe even go a bit farther to make me happy and satisfied, If you had done so, we wouldn't be having this stupid engagement in the first place. Even after all that, I do hope you have a Merry Christmas and a Happy New year.

Cannot praise the team at Custom Flooring Specialists enough! Ari came out and talked us through…read moreall our carpet and tile needs, we went into their store and worked with their sales team to pick out materials, and Michelle was so communicative with us, once we accepted the quote, immediately got us on the books super fast. The actual team who installed the carpet was awesome, Riley was great to work with when installing our new baseboards, Luis did an excellent job on our bathroom tile, and Roger went above and beyond to make sure everything went smoothly. Truly you can tell these folks care about your project and their quality of work. Incredibly impressed with everyone involved. Will definitely be using them again when we change the rest of our flooring in our home. And would absolutely recommend them to anyone along the way!

Everyone at Custom Flooring was great to work with and the end result was just what we were looking…read morefor. Michelle is great, very easy to work with as well as her entire team. Thanks!

KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

We hired knots flooring to tile our bathroom floor and shower. I had started in on this project…read morewith a goal of doing everything myself, and had installed all of the tile backer board and waterproofing, but ran out of steam and needed someone to finish the tile work. They were ready, willing, and able to jump in to the project midway, despite an atypical layout and a series of curved walls to get tiled. They fixed a few areas where my prep work would have made for imperfections in the tile, and did a flood test to make sure that there were no leaks in the waterproofing to be certain. They cared about getting the details right, and thought several steps ahead to make sure that once they started laying tile all of the grout joints would lay out without leaving any small slivers of tile or odd relationships. At the shower niche, they adjusted the top of the opening down slightly to get everything to line up with the grout joints, which looks great! The knots team was quick to respond with a quote, which was quite reasonable; they were able to get started quickly; and they were able to get the project done quickly. I'd highly recommend them for your next project!

We hired Elevated Flooring Services to refinish our floors over spring break. They did an excellent…read morejob. The whole process was seamless and done in the timeframe Patrick told us. They not only refinished the floors but also fixed a few areas where we took out some railings and tied the new wood planks in seamlessly. Would definitely recommend them to anyone looking for hardwood floor work.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

I'm so glad to have found these guys! Their prices were reasonable, they communicated well, and…read morethey showed up when I needed them to so I could time their work with my kids spring break! The floors look spectacular! Thank you! Thank you!

Grinding our concrete floor and applying a coating was a difficult, nasty job. But, these folks…read moredid it and the results were tremendous. We would definitely use them again.

Quality of the work looks good! Quick install and responsive to inquiries. Seems very comparable,…read moreif not better, in value. Their showroom is convenient and has lots of choices. Very helpful staff!

Simply Floors was simply, the BEST! Kevin was great to work with. They were quick, professional and…read moremy hardwoods and new carpet look perfect. Thanks ro everyone at Simply Floors

Michael and his crew just finished installing a hickory floor in my bedroom. The quality of wood…read moreand installation were far superior to the company I used before. They are quick to answer any questions or concerns. They are definitely there to please their customers.

The crew was extremely kind and knowledgeable. Our new floor looks great! I would work with them…read moreagain in the future. I was referred to them by the Carpet Mill. The price was super fair for what we received!

FCI provided LVI on my stairs. Treads are under spec, namely too small, risers are inconsistent…read moreheights, also not to spec. Treads are breaking apart. Original bull noses were sawed off, destroying support for new work. FCI walked away, refused to make things right. FCI is not a registered contractor in my county, and did not obtain the required building permit for stairs. FCI LIED, claiming "that's just the way they are" when I complained about the treads being too small for a woman's size 7 shoe.

This company refused to give me a range of prices based on info provided, and when I asked for one…read morethey actually said they wouldn't help and turned me away. Did not have a good experience talking to them. Wouldn't recommend them based on quality of customer service.