They're so picky with what they accept from sellers yet the actual inventory sucks and is overpriced lol i don't get it

They really treat people and their items as a joke. I brought in a bag full of items. Everything on trend nothing outdated. They kept two items for $16, one item I took back because it's a purse that would go for wayyy more than they offered. They had so many staff there doing nothing but socializing. Platos closet needs to learn how to treat people's items for market value. They lowball so bad it's just sad. I will never go here again. Better off at common sort or trying to sell your items online. Now if you are going to shop there, there is a huge selection of items. read more

Didn't have a nice experience here. First they told me they don't accept things in cardboard boxes because they break. Okay. I offered to go out to the car and switch the boxes. The associate said, not it's fine this time. Honestly I thought they switched things out of your boxes, to their own for sorting. (My mistake) Going back this location didn't take anything. Which is fine, because a that's literally their job, to sort and select. The issue is the REASON they gave. They said that the styles were too old. FYI Converse do NOT go out of style. Much to mine and all the Grunge lovers chagrin in they're actually trendy.... I'm pretty sure Kurt says no. Birkenstocks (brand new) also do not go out of style. Live in the now and just say, hey we don't want any of these items. Stop making stuff up. All good though, went to another location and they took stuff. Rock n' Roll peeps read more

Just wanted to think Duff and his staff for the excellent service I received in the store. Sara was very knowledgeable and extremely helpful to me while shopping and made my experience great. She went and beyond, and I was extremely grateful for all her help. Thank you very much Sara! read more

**Update** I sold the Guess wallet on fb marketplace for $25. I sold the purse with tassels for $25. I threw out the furry purse and gave the grey clutch to the building's cleaning lady as a gift of good gesture! Screw you PLATO'S CLOSET!!! read more

Plato's Closet - Brought in brand new purses and they took nothing! Guess they want only crap for the little zombies to buy with their minimum wage. - Used, Vintage & Consignment Near Me - Mississauga, Ontario

You have to have super patient powers to shop here. It's a huge store full of consigned gently used clothing, not high end, but mostly Forever 21. Sweaters cost about $10-$15, which is not that great a deal considering most of them are Forever 21. You can follow them on instagram and they sometimes post special items such as Michael Kors or whatever other brand name they get. Since it's a consignment shop, everything is one of a kind, so if you really wanna shop here, then you need like half a day to find what you want. Not my style. However, I was bored one day because I was off, so decided to check it out. One good thing I have to say about this place is that the items are all gently used, even brand new looking, as opposed to if you go to Value Village or other thrift shops, which don't always have gently used clothing. If you wanna consign items, they offer you 40% of the price they are going to sell it for, or so they say. I haven't actually consigned with them, but I might try it out. Although this place is listed as being in Mississauga, it really is at the very borderline of Mississauga and Etobicoke. read more

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Time wasters. 30 minutes in rush hour traffic with two full totes of clothes (winter AND summer), shoes and belts. They said it'll be about 45 minutes. I spent about 10-15 minutes walking around the store and they didn't even touch what I brought. I told them I'll be waiting in my car. All of another 15 minutes later I get a text saying my clothes are ready for pick up. They opened up all of 1 tote and looked at a few items and said there wasn't anything they're taking as it's out of season and the conditions are worn. This is complete bs. Everything on their rack are in way worse condition than anything I brought in. They didn't even look at everything I brought. I see they disabled their Google comments but all the comments are true. Do not waste your time with this location! read more

Would rate zero stars if I were able to. Firstly, let me say I have multiple experiences with this location. The first couple of times, my donations were generic closet items that I didn't care to keep, T-shirt's, jeans etc. I was quoted a price of around or just under $30 both those times. Now, let's fast forward to my most recent interaction with this greedy scum of a company. I walked in with a large bag full of still ticketed clothing items, a pair of brand new adidas sneakers in box, and various other higher end pieces. I got quoted.... wait for it..... $32 for 8 items including the sneakers and two ticketed items. I lost my shit lmao. I asked the appraiser how come I'd seen the exact same sneakers while walking around the store in worse condition priced at $45? She goes oh, cuz they've been sitting there for a while. Ok.... so at this point I just give her the look. You know the look. And politely tell her to give me back my stuff so I can leave. I've never had great luck with this location but that day was like... whew, child. I feel like the staff keep the nicer things or price things of people they know better or something cuz the way that place is set up makes no sense. Rather donate to a women's shelter for all that. read more

Staff was friendly, store stocked full of dirty used shoes, ok selection of clothes if you have tonnes of time to sift through racks and racks of jammed hangers. Waited 30 mins for them to offer me $35 for 3 pairs of excellent condition leather shoes, a leather tote bag and 2 dresses. Never again! read more

sold some items (for $35 or so) and bought many throughout multiple visits (every month to two) but there were visits when I didn't found anything at all. turnover is slower than at other locations and employees are significantly less friendly and more snotty, they mostly do not acknowledge you or don't even smile or say hi or bye, just talk and comment among themselves. the items are not that well curated and I think that's why the turnover is slow but again, you never know what might show up so its good to check. don't bring here very valuable items if you don't expect to get more than change for them. I brought just what I didn't care for so I wasn't disappointed with the offers and was glad to find other really affordable things. read more

Honestly the only reason I put 2 stars is because of the gymshark leggings I found yesterday in perfect condition for a fair price.. But all these negative reviews are so true!! I brought in 2 barely worn brand name hoodies and was offered $10 for them, I came back the next day to bring a few more of my clothes to sell and found my hoodies that I sold to them priced for $15 and $20.... There are some good finds like any thrift store but the prices are way too high for 90% of the items. A sweater from value village that would be ticketed for $4 is ticketed at plato's for like $25. The staff was going through my items today and it was 2 girls, I watched them judge and laugh at some of my perfectly good clothes and what they ended picking for them to buy from me was some of my oldest and most worn clothes rather than some of my brand new items that are still in trend. The staff clearly does not know how to properly work in retail as it seems like they are avoiding customers more than being there to help while they just sit and talk among each other like they aren't being paid to work? I do not plan on returning to this location because of of the 4 times I have been there, not one experience was pleasant. read more

My impression was they bought all lightly used clothing but they dont. They only buy expensive brand names and give you poor returm on your money. For example they bought a nikey golf shirt that cost $100 bu ks and they only gave $5.00 .what a rip off read more

If I could give them no stars I would. I completely agree with the other reviews this location is so bad!!! The store is jammed with old ratty no name clothes but when you bring good quality brand named newer items they reject it. It makes no sense. We have given this place several chances and they continue to disappoint. There's nothing to buy which is such a shame as there are a lot of young people in the neighbourhood who would be happy to spend money there but don't because there's nothing to buy. I can't imagine these people being in business much longer. The store is empty of shoppers every time I've been there. The Oakville location off trafalgar is so much better but unfortunately a long drive away. It's truly value village quality but more expensive. Makes no sense!!! read more

Better to buy there than to consign. They literally give you peanuts for your stuff. You can get more from FB marketplace. I will not be returning. read more

The worst store ever these people are con artists and they love to rip you off I've brought in clothes in there that still had the tags and the price tags of the original price they said that they give you a certain percentage back well let me tell you they didn't even give me the certain percentage back even though I had the original tags on my clothes determining the price of the item this place is a rip off Not to mention the wait times they have you waiting long periods of times that you just stick around in their store to buy more of their merchandise while you wait for your items to be priced don't waste your time coming here you're just giving them business and basically giving them free clothes cause they're not gonna give you not even a percentage back that's decent!!!! read more

I went to see if I can sell 2 bins full bins (over 50 pieces) of newer, barely worn or totally new brand name clothing (Tommy Hilfiger, Lululemon, GAP, Calvin Clein, Guess, Free People etc.) to the Dundas location. I bought from them several times before, but never sold and was invited by a staff member to try selling. I was told that it would take about 30-45 minutes to sort through the bins. Meanwhile, my daughter went to see what is available in the store. I waited in the car and my daughter came out with her purchases (about $80 worth). I then went in to see about my bins and was told to wait another 15 minutes. I bought a pair of shoes ($40) in the meantime. After all that time (over an hour), I was told that they wanted nothing (not a single piece) from my bins. I was surprised and asked why (as I know for a fact that the pieces I brought are better quality than the things I've noticed them selling) and was told "the clothing is not current style, not the brands they are looking for and show sign of wear". I was very disappointed with the service and rudeness of the staff member (Katie), who just laughed and rolled her eyes at me. This place is a sham, as they ask you to browse the store (and most likely you'll end up buying something), while you wait and they take a look at the stuff you brought in to sell. I observed this several times from my car (people walking out with the same bags and bins they came in with). It's a selling gimmick! They just want people in their store browsing and buying. I think Plato's closet may even be getting the clothing from other secondhand stores and reselling it at marked-up prices. I noticed that some pieces they had should be in the garbage and not sold (some clothing had threads coming out, pit stains, major signs of wear etc.). Buyer Beware. I, personally, will never go back to this place. Horrible experience if you're a seller. They only value you if you are buying. read more

The very idea behind this sort of business is awesome, essentially it's like the Salvation Army or goodwill where you leave your unwanted clothing except they are willing to offer some money.... Unless you are bringing items that are currently in store at aritzia or brandy Melville, don't even bother wasting your time driving here. I was turned away after waiting an hour for them to look at my stuff and then another hour while they had my items, only to be told that NONE of my DESIGNER items were trendy enough. This would have been a reasonable response if I had walked through a consignment store with Louis Vuitton and Prada but when I walk through a store that has forever 21 used and abused tanks and tees.... being told my items don't measure up is pretty lame. read more

My rating is zero stars. There is just no option. I went there to drop off clothes. The girl was mean and rude towards me as soon as I got there. She accepted my clothes to look at then told me 40 minutes later that they weren't accepting clothes because they were full on clothes. Then told me next time I need to write the right phone number to call me but it was right. Worst customer service I've ever experienced. In fact this was not service but just nasty behaviour . What a disgrace. read more

If there was a zero star I would give it worst experience at a Plato's closet ever. Employees are super loud, lazy and stand around and do nothing. My friend and I were standing waiting to as to unlock a change room while they just stood watching us as we were are waiting. Horrible customer service they should be fired I will never ever go there again. read more

This store is a disappointment. I had just moved from Alberta and shopped frequently at my local Plato's in AB so I I was excited to try a new one in Ontario. I can't believe how rude and judgmental the staff are. I had to stand at the front for 5 minutes to be noticed because the employees were too busy to acknowledge me. Not even a "hi" when I walked into the store. The selection of clothes is okay and the prices are good for certain higher end items but there is lots of forever 21, Walmart brand, Ardene etc. I tried selling to the store and told them I would be back I was just going to get a coffee, I come back an hour later to pick up my stuff and they haven't even started sorting through it, yet when I go in they're just standing around talking to each other. Then I overhear them talking smack about the stuff that people have brought in to sell, and making faces at the brand name items (urban outfitters, aritzia) that I brought in. But the best was when they were loudly taking about CUSTOMERS BEING IGNORANTr, that's GREAT customer service right there. Or when they were talking about how people get paid late when they first start jobs and one girl hadn't been paid for her first couple weeks yet even though she tried bringing it up with her boss. Word of advice: don't talk about your boss behind his back when customers are in earshot, it makes your already crappy store look even worse! I brought in a few huge bags full of clothes and they took maybe 10 things. Surprising because as I was browsing through their items many had holes or tears or pilling on them. Needless to say I won't be coming back. I wish I had read the other reviews about this location before I went and wasted 2 hours of my day. read more

Staff do not feel very friendly, and there is so much out on the racks that is personally just not appealing to me. It's a huge store but the amount on the racks makes it feel cramped. They seem to be very picky when you are selling them your clothes (I make sure to bring in the brand name stuff I'm purging out of my closet) but the racks are filled with Ardene, H&M and Forever 21 clothing. The Milton location is much better for both buying and selling clothes (I got $63 there!! The most I've ever received from Mississauga even when bring garbage bags of clothing is $20) and the staff are friendlier than the ones at Mississauga location. I'd say if you're looking to make a few bucks off of some old clothes, only bring in the "teen" brands and more expensive clothing should be sold on marketplace or online somehow - you would make much more money back this way read more

I agree with many of these reviews....terrible store! I've tried several times to sell items that were in excellent shape. Not High end but decent brands....Roots, Danier and others like that. They never want any yet their stock is all crap and staff is rude. For the couple things I did sell to them, it wasn't worth it. A couple bucks! I'll never go there again that's for sure! Better to donate! And you can get better stuff at Value Village for far less! read more

if I could give 0 stars I would. customer service doesn't exist. the employees are extremely rude and lazy. I've sold twice and each Time My clothes were barely touched because they were in the same order and folded the way I brought them in. they missed brand new urban outfitters, aritzia and lulu lemon That had absolutely no reason to be passed on. rudest employees ever, don't waste your time here. read more

Extremely rude staff, except Cassie. The asian guy gives so much attitude and I will not be coming back. I heard them talking shit about a girl who had left after they declined all her items. Theyre stingy af and all their items are overpriced read more

I walked in, and I was not greeted. They were with another customer, and I waited patiently. There were two of them at the front, and neither one cared that I had a big bag of clothes to sell. Finally they decided to take a look at my stuff. They told me to wait 45 mins, and when they were done they said they'd call me. I was the only one in the store, and it's a small store so, like, how can you miss me? 45 mins later, nothing. One hour later, I went up to cash myself, and they just stared at me. I had to remind them about my clothes, and the girl just casually told me "we don't think these items are sellable. They're outdated, and some of them are not in good condition." Yea, okay, I know some of them are not in good condition if you're talking about my brand new Forever 21 sweater, and my one-time worn Calvin Klein jeans I bought only a year ago. Also, my brand new Victoria Secret swimwear duo was apparently not in season--I paid almost $100 for that pair AND I also bought them last year--are you kidding me?!?!! She said they didn't buy those type of items when I was five feet away from their swimwear section. Just tell me you paid the customer before me more money than you should have, and that you didn't have enough money to buy my clothes. But don't go lying to my face. Closing this closet shut. Never again. read more

I brought several items to the St Clair location and they didn't want to purchase anything. I was told due to "style". Funny, as the staff who were looking through my stuff looked like they just rolled out of bed and could use a few pointers on "style" themselves. The stuff I brought in was in brand new condition, not a stain or sign of wear. The brands were not high end but were the labels they listed on their website such as Hollister, and everything was purchased in the last two years. I had the clothes neatly pressed, folded and placed in a suitcase. When I got my stuff back it was half-hazardously crammed back into my suitcase. Not cool. I have dealt with many consignment boutiques in the past, some high end and mid- range as well. This was by far the most unprofessional experience I've had to date. As I waited I browsed the store and frankly all I could see was a bunch of overpriced Forever 21 and Ardene crap.You can buy this stuff new for almost the same price. Not worth selling to or buying from. read more

After my experience at this location I would not return, however I would visit the other Plato's closet locations in St. Catharines and Oakville because I have had nothing but positive experiences. As others have mentioned despite being the only one in the store, while there are 3 employees working, I had to wait over 30 minutes for my cloths to be looked at and remind them I was there on more than 1 occasion. The man who had identities him self as the manager spent 90% of the time talking on the phone to someone highere up in he corporation about a new hire. This consisted of them laughing loudly about the quality of clothing they had received today, putting down brands I was holding in my hand ready to purchase from the store as "trashy" and "cheap", and praising the new hire for being what I would consider rude to people. Finally there seems to be no rhyme or reason to how they decide what to take and what not to. I visited this location with a small amount of high end men's clothing, a Raphael Lauren dress shirt, a couple unworn polos with the tags on, a few ties and a couple sweater dresses. All the men's clothing was unworn most still with tags, and it was all in a men's medium so I had high hopes because I had heard that location was looking for men's at the time. The first time I took the bag I wait for over 30mins to be told, they weren't interested in my items as they were too used or weren't the right brand. I was surprised as I had been shopping the men's section and they had Walmart and h&m branded dress shirts in the medium section that had clearly been worn. I left the bag in my car and went back a few days later at a different time of day, this time I re arranged the bags so things were separated by gender. Imagine my surprise when the girl at the cash tells me they want everything in the men's but not the dresses and comments on how difficult it can be to get quality men's cloths. It became pretty obvious at this point the initial girl who 'looked' at my bag peaked at the top of its contents and put no real effort in to looking at the cloths at all. I rejected there offer of 25$ for the lot and said I would try my luck online. A few days later I was in Oakville with a friend who wanted to visit a few consignment stores, back to platos closet I go for the 3rd time with the same exact bag. That store offered me 32.50$ for the same bag as the store in Etobicoke again only wanting the men's, so I sold it to them. I cannot understand the logic that goes into deciding to make an offer on something. The Oakville store had a better selection of brand names through out the store and still wanted to pay me more than the Etobicoke store that is starving for high end men's. Many of these seem like staffing problems, perhaps look to the other locations for guidance. read more

the asian guy was the worst. so rude and making fun of customers. i am baffled by my anything but humbling experience with plato's closet in mississauga. my aunt and my mother accompanied me on this shopping excursion and were treated with complete and udder disrespect. my mom was screamed as and humiliated by the employees and retreated to the back of the store almost in tears. any question she had they said "how should i know" and "i'm busy". not that hiding behind your counter with 5 other employees all doing nothing is being busy. they were uploading pics of stuff the whole time. any jewelry we wanted to buy that was being held at the counter was put back by another employee even when i said "oh she's holding that for me while i shop". this store seems to be more of a cool kids click than a team of co workers. they belittle their customers. i can not believe this store hasn't fired these horrible employees. how many complaints will it take to make plato's closet a place regular customers will wanna come?? not jut for the "cool kids" they only want to help but for people of all ages and sizes who are humbly offering their time and money to your quickly deteriorating business 6 other customers in the store were ranting about the same issue while i was there today. read more