1. Platinum Autohaus

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    Redondo Beach, CA

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    Platinum Autohaus

    4.7 (241 reviews)
    Closed • 10:00 am - 6:00 pm

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    Had R.

    This is by far the most pleasurable car buying experience I've had. Platinum has the best, the biggest selection, decently priced used luxury cars along the CA coastlines; an easy drive from Burbank Airport or LAX. What makes the pleasurable experience is the team at Platinum were great, and they do work as a team. No comissiom based high pressure, easy going and Neil was an absolute patient, respectful and responsive sales guy. The whole experience was nothing you'd expect from car sales. But then the fleet at Platinum is far from usual. It is worth noting that I'm an out of state buyer and communicated with mostly Neil, but also Kevin & Pasha over the course of about 6 weeks. Including working with the team upon my visit for test drives. Neil answered a ton of questions I had about the car I was targeting, he was extremely helpful when it came to pull the plug and visit with a reservation agreement that was in the best intentions of both parties. Upon my visit, we found that the professionalism and care continued with the care of the cars, us and other customers while we were onsite. The car was barely used, 99% perfect but we found one cosmetic feature which didn't function, that eventually turned out to have been purposely disconnected by the previous owner, internally. So everything did appear to function on the surface but Platinum agreed to fix before completing the sale, very nervously (as I've never done this process before) I signed all the documents of sale and clung to the Dealer Promise paperwork. This feature issue was a tough one, and was unfortunately what took the time to close. However, Neil was very patient with us and honest, they're usual luxury mechanics had referred the car to the main dealer, which Platinum arranged and the majority of the time it took to repair was totally on an uncontrollable situation and the mistakes with the local main dealer. Platinum helped as much as they could during this waiting time and ultimately delivered a fantastic show car. I've read the comments here and heard Neil tell me that the worst thing that could happen was for something to go wrong as soon as I get the car, he promised to take care of the car and us and he delivered. When Neil says he cares, he cares. He even took care of our car during the bad coastal storms; making sure the car was kept safe. I had originally arranged a coworker to check out the work when it was fixed, but by the time the car was fixed. Neil and I had communicated so much through emails and on the phone, he proved his honesty to me and thoroughly sincere. Neil arranged transportation for us and beat any price we could find and definitely a happy customer and only hope we can afford to shop there again :)

    Mercedes AMG GTS
    Glenn S.

    Alex and his team were awesome to work with! I came in to check out a Lexus LC500, sat in it, and realized immediately it wasn't for me. I thanked them and was about to leave when the owner came out to thank me for coming and asked if he could help show me anything else. It just so happened that they had my dream car for sale for a great and affordable price! Most dealers require the salesperson to be in the car with you for a test drive, which sucks when you're looking at a two seater and your girlfriend is with you and can't come along for the ride. He just said, "take it for a spin, enjoy it, and take your time to get a good feel for it." Long story short, I ended up buying my dream car, a Mercedes AMG GTS, here. It was definitively a great experience and I will be buying my future exotic cars from Alex directly. We've all had those crap car buying experiences where the process is stressful, dishonest, and unnecessarily time consuming... these guys made it fun, relaxing, and enjoyable. I felt like $1,000,000 when I drove off the lot. Thanks Alex!

    Anna M.

    Well knowledgeable agents. We enjoyed easy and quick purchase of our 2019 Range Rover. Thanks to Neil all went super smooth. He was helpful in what ever we needed to be answered. Cars are kept super clean and maintained.

    New behind old Range Rover!
    Matthew K.

    The team at Platinum Autohaus is outstanding! I've been buying cars from Alex and his team for over 15 years. Unparalleled customer service before, during and after the sale. Always a pleasure and a great experience! I just traded up to a newer, full-size supercharged Range Rover. Neil (who is awesome) handled my deal from start to finish! Thank you so much for always exceeding my expectations!! Matt

    Thanks for helping me get into my dream car!
    Brian J.

    Great experience buying my dream BMW M2 at Platinum Autohaus! I was impressed with their inventory, every car was super clean and had been very well maintained. My salesman Neil and everyone else I encountered was very nice and polite, they made the process easy and stress free. Felt like I was buying from firends. I would definitely recommend them to anyone looking for a high end super clean car.

    Nick B.

    We stopped in unannounced to see a Tesla Model X they had and they helped us out right away. We always knew Platinum has higher quality pre-owned vehicles on their lot and today was no exception. The car was is great condition and the price was fair. The financing and paperwork process was the quickest and easiest I've ever experienced. Alex and his entire team are extremely friendly and knowledgeable. I can't recommend them enough. I'm sure we'll be back for our next purchase. Thanks Guys!!

    Hov s.

    I highly recommend this business and speak to "NEAL" very welcoming and professional. I am already in the market for a second car and I will wait until it is available at Platinum. As it was true of other clients, the entire process was pure joy for me. Congratulations to Neal and the rest of the guys at Platinum! Thank you for showing me and the used car sales businesses in Los Angeles what integrity, attention to detail and customer service should really look like! I will certainly be back! BTW I LOVE MY CAR

    Sean W.

    One of the most pleasant buying experiences ever PERIOD. Walked in to check out a Macan S and walked out with a Macan S, and traded in my RCF. The whole process was an hour and no pressure! The cars here speak for themselves ; detailed, clean history, and looks and drives amazing. I've purchased over 6 cars in the past three years and this was by far the best experience to date. This is how all car sales should be, straight to the point, no BS, no pressure, all pleasure! Thank you Alex for such an amazing experience I will definitely come back

    Car
    Michael S.

    Just bought a 2018 Range Rover from them on 10/16/21, the car is great, process was simple. I walked in, did the paperwork, and went home with the car. Couldn't ask for a better experience. Neil was great and so was the other gentleman.

    White on Black with a PROPER gearbox. #6SpeedFTW

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    Excellent service from start to finish. No high sales pressure tactics. Great selection of cars.

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    Page 1 of 7

    Ask the Community - Platinum Autohaus

    Review Highlights - Platinum Autohaus

    “Alex, the owner, went above and beyond to help me find a vehicle that fit both my needs and my budget.”

    Mentioned in 114 reviews

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    Manhattan Beach Toyota - 2025 Toyota 4Runner Trailhunter in Everest color

    Manhattan Beach Toyota

    (1.4k reviews)

    Buying a vehicle can be stressful, but Adrian Flores made the entire experience smooth from start…read moreto finish. From my very first internet inquiry, Adrian was responsive, professional, and never came across as the typical pushy salesperson. He took the time to answer all of my questions honestly and worked with me to negotiate a price on my new Grand Highlander Nightshade that I felt was fair and fit my budget. One thing that really stood out was Adrian's communication. He stayed in constant contact, always responded quickly, and kept me informed every step of the way. I live in San Diego and wasn't able to pick up the vehicle for two days because of work. Adrian worked with me to lock in the deal and made sure the dealership held the vehicle until Saturday so I wouldn't miss out. That level of customer service meant a lot. When I arrived to pick up my vehicle, Adrian happened to be off that day, but he had already arranged for Stefan to take care of me. Stefan was outstanding as well. He welcomed me, made the process easy, and immediately made me feel like I was in good hands. It was clear that Adrian had communicated everything to him, and the transition was seamless. I couldn't be happier with my experience or my new Grand Highlander Nightshade. Thank you, Adrian, for making this purchase possible and for providing such exceptional customer service. Thank you, Stefan, for taking over and ensuring everything went smoothly. If you're looking for a dealership that values honesty, communication, and customer service, I highly recommend working with Adrian Flores and Stefan. They truly made this one of the best car-buying experiences I've ever had.

    I recently bought a vehicle from Manhattan Beach Toyota and I am a happy customer…read more I wanted to take the time to give a shout out to Kenia. Thank you so much for being very responsive to my questions and transparent with pricing! I am very happy with the service you provided and I would be happy to recommend you to anyone I know who is looking to buy a car in the future. Kenia is one of the Internet Managers at the Manhattan Beach Toyota dealership and I was mainly communicating with her through text messages. I found her through an affiliate website. Right away she was very responsive in answering me. No BS, no games. She told me the car I wanted was out of stock but she would let me know when it was available. It took a few weeks but she helped me find the car that I was looking for instead of just trying to sell me one that was currently available on their lot. When I came in for a test drive she did not rush me. I felt no pressure at all as I was walking around the car. After all the paperwork was signed, instead of just giving me the keys to drive off, Kenia took the time to show me all the features of the car. For months I had reached out to many dealerships within a 100 mile radius asking for out the door pricing. Some dealerships wanted me to make a deposit upfront, others tried to push options I did not want and refused to remove them when i asked. Most dealerships would stop communication if they did not have what I was asking for. It was like pulling teeth trying to get transparent numbers with other dealers. Kenia really stood out because there was no hesitation with providing the final out the door pricing, and it still beat out most of the competition. Everything she presented was clearly laid out when I asked her to break it down. If you are buying a new car, make sure to do your research! Know what you want, get comparables from other dealerships, and do not rush. Be patient! If you do find the Toyota you are looking for at a different dealership, I would still recommend giving Manhattan Beach Toyota a call and give them a chance to earn your business. You might just be pleasantly surprised with the experience.

    South Bay BMW

    South Bay BMW

    (2.9k reviews)

    North Torrance

    I've had such a great experience working with Meshlin at BMW South Bay. She is always friendly,…read morecourteous, professional, and genuinely goes the extra mile to make sure everything is taken care of. What really stood out to me is how personable she is. We've only met twice, yet she remembered me and details from our previous conversation, which made me feel like more than just another customer. She's attentive, stays on top of things, and is always quick to respond and get things moving. It's rare to find someone who combines efficiency with such a warm and welcoming approach. Meshlin makes the service experience easy and stress-free, and I truly appreciate how reliable and attentive she is. I would definitely recommend working with her if you're visiting Service Dept of BMW South Bay!

    I was searching for a new vehicle that was practical enough for a new family but still met my…read moredesire for being performance-forward and visited several dealerships around Los Angeles including; BMW, Audi, Lexus, Nissan, CarMax, etc. as I was open to both CPO and New options. I've always driven German cars (Audi & Volkswagen in the past) but really liked the cars I was shown at South Bay BMW. I connected with Joseph Martinez and gave him a (long) list of what I was interested in, my budget, and a couple cars I had researched beforehand. he also shared his own car experiences, his personal experiences with BMWs in terms of safety and family, and showed me a CPO M340i they had on the lot that I immediately fell in love with (my fiancee, not so much). He was professional, helpful, and really genuine throughout our (multiple) interactions and worked tirelessly with me to see if we could make it work (unfortunately, we couldn't). However, we did eventually land on a car that fit my needs (and made my fiancee happy) and checked all of my desired boxes: a 2026 BMW 330i with all the upgrades and customizations I wanted. After owning it for a month, I absolutely love the car and will take any excuse to drive it (I only long for that B58 engine on the M340 on occasion now). I cannot recommend Joseph highly enough and will absolutely be returning when I'm in the market for another vehicle (perhaps an M3 CS next time)....

    Scott Robinson Honda - Coffee Machine  08-14-2025

    Scott Robinson Honda

    (2.1k reviews)

    I was in the market for a new car and Scott Robinson made everything flawless…read more My heart was set on the 2027 Honda HR-V in boosted blue. I didnt even test drive it. I did test drive a different one. Mike in the sales department treated me kindly. The finance dept gave me several numbers to work with. We agreed on a deal I was happy wirh. From sales, service, finance and insurance every department is top knotch.

    I was very disappointed with my experience with the sales team at Scott Honda in Hawthorne…read more My friend and I visited the dealership because I was interested in purchasing for the first time new vehicle. HER Honda lease is also coming to an end, so she was considering getting a new vehicle from Scott Honda at the same time. Unfortunately, the experience was very uncomfortable. We felt pressured to make a purchase, and the attitude from some of the staff changed noticeably when we did not agree with the numbers and pricing they presented to us. The situation became even more disappointing when the finance manager made sarcastic remarks towards her . The salesperson also expressed frustration and said that they had spent several hours with us "for nothing." I understand that buying a car takes time, and I respect the salesperson's time. However, customers also have the right to ask questions, compare numbers, and take their time before making a major financial decision. Not agreeing to a price does not mean that a customer is wasting anyone's time. In my opinion, good customer service should be about helping customers make an informed decision, not making them feel pressured or uncomfortable because they choose not to accept the deal. She has been a Honda customer for many years and has purchased multiple Honda vehicles in the past, including two from Honda of Gardena and two from Norm Reeves Honda Superstore Cerritos. You can verify her purchase history. After this experience, I don't believe I will be returning to Scott Honda Hawthorne or recommending this dealership to others. It was disappointing to be treated this way after she was recommending it to me as a loyal Honda customer for so many years.

    Subaru Pacific - September 15th Third Thursday Customer Appreciation Event!

    Subaru Pacific

    (1.7k reviews)

    Amy was the absolute best!! No drama, no games, just simple and honest salesmanship. I got my car…read morestolen (2020 Kia Sportage *sigh*) a few weeks ago and came in here on a whim after not getting any luck with Honda or Hyundai (fine cars but kind of out of the price range and no color options) I 100% did not expect to walk out of here with a new car. The first one I saw was the maroon forester hybrid and LOVED IT. Amy was very knowledgeable and really let us know all the important facts about the car and Subaru. Everyone at the dealership was also quite kind and very friendly. I'm hoping I won't have to buy another car for a long, long, LONG time, but if I do, I'm going straight back here!!

    My husband and I just purchased a certified used Forester. The experience was great…read more I inquired online and Josh Caldwell contacted me immediately and provided details to my questions without pressure to come in. We scheduled a time to come in, looked at a few of the cars we discussed and test drove what later became our car. Josh was transparent and professional when it came down to discussing my concerns about "the numbers" . I met Nile the manager and let's say I can see why the team here are nice. Nile was equally professional and willing to work with my concerns. Wendy in finance was nice and informative. At first I didnt want to get the full warranty coverage but she explained the features of the car and how the coverage would help save us $ in the event it was needed. They were also able to match my rate that I came in with from a different financial institution. Majorie helped close us out (Josh stayed as long as he could but we kept him long enough lol). A true team player considering we didnt start off with her but she was happy to help her colleague in the last half hour or so with us. Thank you again to Josh! We are happy with our purchase. Shout out to Nile Villanueva the Sales Manager for having a great team.

    South Bay Toyota

    South Bay Toyota

    (1.3k reviews)

    Harbor Gateway

    My fiancé and I had an amazing experience at South Bay Toyota! Brandon, Tim, and Marc went above…read moreand beyond to make the entire car-buying process smooth, stress-free, and enjoyable. Brandon's knowledge, professionalism, and patience were truly exceptional. He took the time to answer all of our questions, never made us feel rushed, and worked with us as we explored different options until we found the perfect vehicles for our needs. His expertise and genuine care made all the difference. Tim and Marc were also fantastic throughout the pricing and paperwork process. The entire team was friendly, transparent, and incredibly supportive, making us feel valued every step of the way. Thanks to their outstanding customer service, we drove away with not just one, but two brand-new Toyotas on the same day--a Camry and a Highlander! We couldn't be happier with our experience. If you're looking for a dealership that truly cares about its customers, we highly recommend South Bay Toyota. Be sure to ask for Brandon--you'll be in great hands! Thank you, gentlemen for making this such an exciting and memorable experience!

    The way the sales people have ignored me every time I am here getting my car serviced makes me…read morethink I look like a vagrant, and I'm okay with that. I purchased my car in 2018 and have brought it here for service ever since. But the last 3-4 visits, I do the same thing, sit in the lobby for about an hour then walk around the lot looking at cars. I've been think about getting a new car for a while, but I haven't had a car note in years, so I'm reluctant. Not to mention, I rarely drive, so rare that I was thinking of just selling the car, then had to have someone bring me back to logic. Let me just say this, this review is in no way about the service dept. If I had an other issues I would go to Carson or Manhattan Beach, but I come here. Today's visit really annoyed me, I'm stilling in the lobby reading my book and a salesman named Anthony comes in and begins to speak about the 4th of July sale. I listen, because I can really be easily convinced to get a new car, but I notice that despite him having my full attention and us only being within feet of each other, he is not talking to me. He confirmed it, when he begin asking everyone in the room, individually, if they were interested in taking a look at the numbers on trading in a vehicle for a new one without any commitment. He didn't ask me or the guy behind him who could easily be confused as being asleep. I didn't speak up, because I could just as easily be swayed by characteristics to keep my money. What I did do was get up and walk the lot, like I normally do when I am here and I peaked at a few cars, while also speaking with my husband, because I needed someone who was going to tell me if I was over thinking the whole situation. Can you guess what happened next, as walked around circling the cars and taking an extra second to stare at the sticker... Nothing! No one approached me and asked if they can help. No one came out of the sales office, after watching me from the large glass windows I was looking at vehicles in front of. Nothing! So I walked back to the lobby to wait for my car and write this review. But then, I started wondering why I was even giving 3 stars and my husband called me back to ask if I saw anything I liked. I told him I didn't but they probably had the car on the used car side. So I got up and walked around the used car lot side and I did see two or three vehicles that I was interested in. These I took a few extra seconds to look at because I wanted to see the price, the year, the details, the warranty information. But again, no one came out. No one came to help me to ask if I was interested in anything or to see if I needed assistance. The only time I spoke to an employee at South Bay Toyota was each time I walked back to the service center where they offered me shuttle services or wanted to see if there's anything that they could assist me with. So I am giving three stars because I could easily walk to service department and ask them to get me a sales agent and I'm sure that person who comes to me would be all too enthusiastic about showing me what's available. It has happened before and that's why I know exactly what vehicle I want next.

    Hertz Car Sales Torrance - Beautiful vehicle!

    Hertz Car Sales Torrance

    (184 reviews)

    Be forewarned. Get a vehicle inspection from an independent source before purchasing an automobile…read morefrom them. It's on you to do this. I would advise purchasing the extended warranty, but they will lower the price with some pushback. As soon as I got home with my car, one of the headlamps was not working. Turns out to be a technician fault, as the connector plug was removed during the engine cleaning process before putting the car on the lot. Always ask questions for a full demonstration of all mechanical and electronic systems. These are fleet (rental) vehicles, so their history is unknown, but they do a good of servicing while in their possession. Once you purchase a vehicle, you'll be directed to a 3rd party provider for service. They won't tell you this until you have an issues and request support. I'm not disappointed with the vehicle, but honest up-front should be a priority.

    Sebastian, Alejandro, Javier, & Miguel are game changers and made the deal happen for me! We took…read moreour new to us family vehicle home last week. The Purchase was effortless and quick (took 30minutes or less to do the paperworks). Hertz gave me 7 days to return the vehicle in case I was not satisfied with it. Well, It's been a week now since owning the vehicle and so far everything's been running good without any issues. Happy to say we got a keeper! So it turns out that the vehicle we were interested in did not work out with the previous buyer who bought it impulsively. Sebastian kept in contact with me to let me know that the vehicle would be available for purchase again. Alejandro & Javier assisted me on the day of sale. Miguel, the manager, spoke with me personally and made sure I was satisfied with my purchase. Because of these guys, my faith has been restored. I recommend them and will for surely be buying a vehicle with Hertz again. Thank You so much fellas, keep up the good work!

    Platinum Autohaus - car_dealers - Updated October 2026

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