1. plant babe

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    Charleston, SC

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    plant babe

    3.6 (10 reviews)
    Open • 11:00 am - 6:00 pm

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    Exchange Factor

    Exchange Factor

    4.2(44 reviews)
    5.2 mi
    •$

    This place is sooo f****** cool. I have a wedding for family coming up and all the choices at…read moreGoodwill are pretty straight forward and boring. I came to Exchange Factor three times this week and it was worth it. I ended up with two dope suit jackets. The service is top notch. Everyone is really kind and chill. Joan, the owner, is amazing. I spoke with Joan a couple of times and she took the time to describe what items she likes to buy from people. The atmosphere is fun with tons of good music playing. Saturday was real fun with lots of folks shopping, but even with several folks shopping people are chill. This isn't Goodwill and you aren't going to find boring pieces here. You'll pay a bit more but it's value buys that will lead to good looks. Charleston is very lucky to have Joan and Exchange Factor.

    Whenever I'm looking for something unique, I always find it here. I came in the other day looking…read morefor some items to take to a festival and left with 5 items from inside. My friend found a fun shirt as well so then we went outside and were able to choose 6 items for free amongst the two of us. Honestly, the stuff outside is more picked over, but it's not junk. We picked up some really cool finds that made our haul that much better. I wish I had more time, but I got a punch card filled up so now I can come back and get a discount on my next purchase.

    Photos
    Exchange Factor - Treasures

    Treasures

    Exchange Factor - Some interesting stickers here

    Some interesting stickers here

    Exchange Factor

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    TJ Maxx - 9/8/25

    TJ Maxx

    3.4(24 reviews)
    6.4 mi
    •$$

    I shop at TJ Maxx all the time, and I specifically go out of my way to visit this location because…read moreit is one of the only Runway stores I have come across. I have found some great pieces here before, which is why this experience was so disappointing. I picked up a few items, including two expensive white pieces, only to realize they BOTH had visible stains on them. I brought them up politely and simply asked Scarlett P if they could be discounted, as this is something that has been done for me at multiple other TJ Maxx locations without any issue. Right from the moment she responded, her tone was rude, sharp, and unnecessarily argumentative. She immediately said, "I can't discount them, but I can put them as is and if the stains don't come out you can return them," in a way that felt dismissive and irritated, as if I was bothering her just by asking. That alone would have been fine if it was store policy, but the delivery was completely off putting. I still calmly asked if this location just does not allow discounts, because I was genuinely curious, not confrontational at all. From there, her attitude only escalated. She became even more aggressive, short, and dismissive, saying, "I'm just doing what I'm told. We don't do that here because it's already a discounted store," in a tone that felt belittling and confrontational. There was absolutely no reason for it. It was uncomfortable enough that even my partner, who was standing there, asked me afterward what her problem was. That is how obvious and unnecessary her behavior was. I want to be clear, if this particular TJ Maxx truly does not offer additional discounts on damaged items, that is completely fine. Policies are policies. But the way I was spoken to was unacceptable. It felt hostile and completely out of line for a simple customer interaction. To make matters worse, she said the items would be marked "as is" on the receipt, but she never actually did that. So now if the stains do not come out, I am stuck having to explain this entire situation just to attempt a return. I have shopped at TJ Maxx for years. Honestly, the majority of my wardrobe is from there, and I have NEVER been treated this way. I have always had positive experiences, which is why this stood out so much. This interaction was so uncomfortable and unnecessarily aggressive that it genuinely made me question whether I want to return to this location at all. No one should feel talked down to or borderline bullied for asking a simple, reasonable question. I want to be clear, this was not about what she said, it was entirely about how she said it. Her tone was so aggressive and confrontational that it honestly felt like she wanted to argue or escalate the situation. I was genuinely confused by the reaction, and to be honest, it made me uncomfortable to the point where I felt a bit intimidated. I also encourage anyone reading this to look at my profile. I rarely ever leave negative reviews, so the fact that I felt the need to write this should say a lot.

    This TJ Maxx has more upscale merchandise (and is more organized and tidy) than other locations in…read morethe Charleston area. In the beauty and personal care area, you can find top brands of body wash, shampoo, and skincare items for a fraction of the price at department stores. I stopped in to do some Christmas shopping and found seasonal clothing such as ugly sweaters in a wide range of sizes. Their sister stores Marshalls and Home Goods are in the same shopping plaza and have a better selection of household items, but TJ Maxx has its fair share too. I recommend checking out both, as TJ Maxx had an item I wanted in the size I wanted and Marshalls did not. I don't think anyone visits TJ Maxx looking for anything in particular- I go in because I'm bored or have time to waste before an appointment. Still, I never leave empty handed.

    Photos
    TJ Maxx - As if!

    As if!

    TJ Maxx - The runway is the more upscale area of this TJ Maxx.

    The runway is the more upscale area of this TJ Maxx.

    TJ Maxx

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    plant babe - gardening - Updated October 2026

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