I called about a procedure involving permanent teeth or perhaps a 4 N 1. I scheduled an appointment…read morefor next week at 3:00 PM and arrived early to complete the paperwork. However, my experience took an unexpected turn. As soon as I walked in, I was met with an intense, almost aggressive response from staff. To make matters worse, I was told they couldn't find my appointment despite having just scheduled it. The staff member was nearly shouting, and I couldn't get out of there fast enough! Maybe she was having a really bad day, or perhaps I looked like a dartboard target. If you've managed to make it past the elaborate door into that office, share your tips--just beware of the "fire-breathing" staff member's mood! Wishing you the best on your dental journey!

Dr Kim was amazing! Got my wisdom teeth removed and the max pain I experienced was like a 6/10…read morewhich was a migraine and honestly I think it was just from not eating. Desiree was so nice she could tell I was nervous and put her hand on my shoulder. The whole staff was great. 10/10 recommend this place

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

I have a lot of anxiety when it comes to the dentist and immediately, the front office staff is…read morewelcoming & super helpful. The hygienists are very kind & efficient and if you're like me and could floss a bit more they don't make you feel like an idiot for not doing it, they just supply you and suggest helpful things. I had a filling replaced for the first time in a long time and I was so scared going in but the dentist was definitely calming and the assistant with him helped make sure I was comfortable. Great quality work and great atmosphere.

Went for initial wisdom teeth consultation. Staff is very friendly and professional. Dr…read more Stamboulieh explained everything and listened to our concerns. I will come back and write another review after the surgery.

I am someone who has been through dental combat and lived to tell about it and this has made me…read moreabsolutely terrified of dental visits, but after another dentist accidentally knocked out my front tooth in a botched root canal, I suddenly needed an oral surgeon. Enter Dr. Stambouleigh. From the first consultation through surgery and follow-up, he and his team were calm, professional, and genuinely caring. When I told him I have been contemplating having 5 back teeth implanted for years now and have just been too scared to pull the trigger on it, he explained everything clearly and made me feel completely safe, which is saying a lot for someone who dreads dental chairs. The procedure involved removing the root of the damaged tooth and placing an implant immediately after, removing a back tooth that needed treatment and implant, and placing implants in back spaces where I previously had teeth extracted because the thought of root canals had just terrified me. All in all he fixed 6 teeth that day, and I felt no pain during surgery, have very minor swelling around the implant areas only, and absolutely no bruising whatsoever. I only needed one Motrin and an extra strength Tylenol that evening. Everything was so smooth from start to finish and I can't thank Dr. Stambouleigh and his staff enough for their kindness and skill--they truly turned a nightmare situation into a relief. *Funny thing...as I was editing this review, he literally called to check on me. Amazing!

I am grateful for Dr. Jung's care and attention to attaching the crown of my tooth. I have small…read moreteeth and a lively tongue so my case was difficult but Dr. Jung was patient and considerate while he was performing my procedure. The office was also clean and it was comfortable since I felt I had one-on-one care. My crown feels great!!!

I fell victim to the perfect 5.0 rating from other reviews(fake?)…read more I made an appointment to get my teeth cleaned. On the day of my appointment I got a call from the front desk asking me if I could come in earlier, because earlier patient has cancelled(that should have been the red flag for me) , I agreed when I arrived the doctor insisted that I needed x-rays, I agreed, he was not very good at placement, failed to give me a lead apron to protect my body from unneeded radiation, but whatever, it was over, he proceeds to probe my teeth, again not very good at it and makes it unnecessarily painful, tells me I need to do a bunch of work that i didn't ask him about. Then ushers me away with his assistant. Back at the front, the lady tells me I need to pay for X-rays or of pocket even though I have insurance, I told her why didn't you tell me before, she tells me she didn't know, I gave her my insurance information a week ago! Then she proceeds to tell me, fine I'll claim it on your insurance under something else(insurance fraud?) I agree just to get the heck out of that place. Don't go there. p.s she also failed to mention that this dentist is out of network for my insurance, at the very last moment. BEWARE

I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

This is the best oral surgeon in DFW. Dr. Stewart damn near saved my life. I'm a hypochondriac and…read morethey are all so nice and understanding with all my questions. I was in a very bad place and they took complete and total care of me. The prices are reasonable as well! I know I'll have more teethe issue in the future but I have peace of mind knowing they can handle it. The office was clean and quiet, the wait room was stocked with snacks and drinks. Also there pain management routine was perfect, I was in minimal pain from start to finish. If you love your mouth don't go anywhere else.

I have had two implants completed by Dr. Stewart in the past, and just had my third one performed…read more Dr. Stewart explains everything clearly and answers every question I have. His staff are pleasant and efficient, and the transition from your dentist to Oral Surgeon to Dentist is seamless.. I would highly recommend Texas Oral Surgery Group for any implant you may need, as well as any extraction.

Dr. Prashant Reddy and his team did an outstanding job with my wisdom teeth extraction this week…read more They were very thorough in walking me through the procedure and getting me ready beforehand and made me feel very comfortable despite it being my first surgical experience. I was under IV sedation which made the surgery a lot less painful. In the following days they were very good about answering all my random questions and getting me in for follow-up appointments whenever I was worried about something or had a question. My friends had me pretty freaked out going into this, telling me how much it hurts and how long they were out of commission for. I don't think Dr. Reddy and team could possibly have done a better job in making sure this went smoothly. ALSO... I developed two dry sockets, probably due to my doing something stupid in the days following the procedure. The biggest warnings I got from people were about how much dry sockets hurt and how terrible they are. And yes, they suck. But when I called Dr. Reddy, they got me in IMMEDIATELY and looked everything over. He painlessly applied some medication to the sockets that alleviated the pain almost instantly: we were done within 5 minutes. I definitely recommend giving them a call to discuss your oral surgery needs.

This place is terrible..they upcharge insurance and lie to customers about charges. Worst dentist…read moreI have ever received in my entire life.

My husband had oral surgery with Dr Kelley. Let's just say problems existed on day one. Well, we're…read moreback and Dr Scott is fixing the mess Dr Kelley made. I'm not the one dealing with office staff, so I'm not going to make comment.

I cannot say enough good things about Dr. Pavelka and his ENTIRE team! I'm SO grateful that I was…read morereferred to him by my orthodontist for double jaw surgery. My surgery was a year ago and I'm SO happy with the results! It was one of the best things I've ever done for myself and I couldn't be more happy with the results and my appearance. I have so much more confidence in my appearance now and receive tons of compliments on my transformation. I've had a lot of experience with doctors and surgeons, and I can tell you that Dr. Pavelka is as good as it gets, and is, in my opinion, the GOLD STANDARD. I'm so spoiled by this experience, that now I'm critical about every other healthcare provider I visit because they aren't as nice, or aren't as organized, or aren't as proactive, or available or whatever - as Dr. Pavelka and his team! I seriously wish I could go to them for all my healthcare needs. Jaw surgery isn't an easy thing to go through. It's scary and invasive, it's appearance altering, it's painful - so you HAVE to have someone you can trust. And not just trust. You have to have someone who is kind, who makes time for you, who genuinely cares about your wellbeing and your results. At every step of the way, Dr. Pavelka and his team went above and beyond for me. They always made me feel comfortable and reassured, and they even stepped up to the bat for me as my advocate while I was facing some major obstacles with insurance and the hospital. I've never had a healthcare team make me feel so important and cared for. Dr. Pavelka is so caring, he's a great listener, and he always made time for me when I had questions or needed a last minute appointment. So often doctor's are in a hurry to wrap things up and he never once made me feel that way. Dr. Pavelka's team - and his partner Dr. Fields - are incredible too. Every person in that office knew my name and always greeted me with enthusiasm. I adore all of them, especially Lauren! Thank you for everything!

I recently had a life or death situation.... LITERALLY…read more Over the weekend, I had a nosebleed that would not stop. This was not a simple nose bleed. I lost A LOT of blood. It was the scariest situation that I have ever experienced in my life. Imagine spending HOURS trying to stop a bleed in an emergency room. Imagine leaning forward and seeing blood stream from your nose. Then imagine leaning back and blood is running down your throat. Then imagine both nostrils being plugged so that it is uncomfortable to breathe... your lips are drying from the amount of air that your mouth is trying to take in. You're scared to fall asleep because you are not sure how you are going to breathe throughout the night. Your face, your hands and your clothes are covered in blood. Your nose is raw from constantly wiping with ANYTHING you can get your hands on. That was my situation on a very recent Saturday night. The next day, I was wheeled into a special surgery done by Dr. Pavelka.... ON A SUNDAY EVENING. He was able to cauterize several areas of my nose but was unable to completely stop the bleed due to my severe deviated septum. Here is where things became wonderful for me... Dr. Pavelka was extremely forward-thinking in his approach to my situation. He was up to speed on the latest advances in medical technology to recommend "maxilllary artery embolization". I'll spare you the details but its some very cool and verrrry scary stuff. Dr. Pavelka came to my room EVERY DAY. He took the time to examine me, answer my questions, and address any concerns that I had about this procedure. (He wasn't the one doing the procedure... as a brain surgeon had to do it).... Even though he was not my actual doctor "assigned" to me in the hospital, he knew the most about my situation. He seemed to CARE more about my situation than my primary care physician and the doctor assigned to me- through the hospital. Dr. Pavelka single-handedly took charge and was instrumental in the conversations (and action plans) of the Intervention Radiology team. He told them exactly what my problem was and made sure that they were informed/ prepared for my procedure. He took the time to make sure that he understood my procedure so that he could put my mind at ease. He even convinced the surgeon (performing the procedure) to speak to me personally- before the procedure. He literally worked hand-in-hand with everyone (literally everyone) to make sure that I was in good hands. Not only that, he reached out to some of his fellow ENT surgeons to find someone that was available to perform my septoplasty and turbinectomy. Again, Dr. Pavelka checked on me every day and pretty much assured that I was not bleeding as bad as I was in the beginning. He made sure that I left the hospital in a better state of mind than when I entered. Having said all of that, I want to really drive the point home that Dr. Pavelka could have easily did his part, handed it to someone else and went about his routine. He didn't do that. He really took me under his wing and made sure that I was taken care of. I am alive and doing fine because of Dr. Pavelka. Had I not gone to that hospital, there is no telling how my situation would have turned out. And I am not exaggerating. Texas Presbyterian is taking the lead in technology and procedures (like the one I received) that not too many hospitals are doing. So again, had it not been for Dr. Pavelka knowing about that work, there is no telling how I would be sharing my experience about that weekend. I can't tell you anything about his private practice... but I CAN vouch for his character and his knowledge of medicine. I can vouch for his bedside manner and good heart. So if you're wondering if it is a good idea to have Dr. Pavelka as your doctor, I highly recommend him!

Do NOT go to this office unless you enjoy waiting months for your own refund…read more I'm still waiting on a simple $250 reimbursement that has supposedly been 'on the way' since JULY." I've been given multiple explanations over the months -- mailed out, handled by another company, 'should arrive any day now' -- but as of today, nothing has ever shown up. I check my mail every day, and there has been no refund, no update, and no resolution. A basic refund should not take half a year. This has been an exhausting and completely unnecessary experience, and it's still unresolved.

This review is way overdue. I had a very bad experience with this dentist. I had a dental implant…read morewith this dentist which caused inflammation of the jaw bone around the implant. Dr. Fields after pretending that he does not know what is wrong finally removed the implant but the extraction sight got infected because he didn't clean it properly, didn't disinfect it, and didn't prescribe antibiotics. I was in a horrible pain. The jaw bone got infected. He didn't respond to the emergency calls and in the emergency room they just gave me morphine. Thank, God, one of my friends asked their dentist who had a surgical degree to see me after hours. He saw me and was shocked to see how infected the extraction site was and operated on me at 9pm recleaning all that junk that Fields left. Years later I did the biocompatibility test and it turns out that I am not compatible with titanium. My body rejects it. That's why it caused inflammation that later turned into infection thanks to Field's negligence. It has been years ago and I still remember the pain and my jaw is never the same.