I came to the store looking for some back to school supplies for the kids. I was amazed, but happy…read morethat they had some great sales going on just as everyone is preparing to go back to school. For example, they had Nike products at buy one get the second one at half price. I consider that a great value on Nike as I almost never see current style at sale prices like that! Well, this was my first time visiting the specific academy store, and I was there right before closing I Still with able to find an associate to help me. Grant it, on prior visits to other Academy stores, I am usually approached by an associate, but this time I had to seek and find one of them. Review #2052

I bought a stadium chair. I showed my school ID plus i was still wearing my staff t-shirt. The man…read moreat customer service refused to give me the teacher discount because my id said 24/25. My campus has not yet taken pictures to issue the new ID's. Either give teacher discounts or don't. They could have easily found my name on my schools staff page. My badge looked worn because I have to wear it every school day and teacher planning days. The store also had bikes and boxes blocking an 2 entire isles.

This is the place for anything local or regional sports team related! Pro teams, College teams, you…read morename it! They've got the Dallas Cowboys, Texas Rangers, Dallas Maverick's and Dallas Stars all covered. Shirts, jackets, mugs, glassware,... Great selection and easily found what we were looking for. The prices are not the lowest but it's convenient to walk in and out with exactly what you needed.

While visiting Texas, I stopped at Rally House in Plano (near Dallas). The store is very clean,…read moretons of merchandise and a very sweet and knowledgeable young man that waited on us. The only problem, and it wasn't the young man's fault, was I came in looking for Dallas Wings merchandise (the WNBA team of Dallas). They had not 1 thing! Not a sticker, magnet or ANYTHING! They did have every other professional sport and every college in the Dallas area and tons of merchandise in each. But, NO WNBA! At all! That is a shame.

First off and foremost the service is by far the worst of any department store! Salespeople are so…read morebusy playing grab-ass with one another that customers are simply not waited on! I have been here multiple times and it's always the same. If you want assistance you have to use the kiosk. You bring the shoe to the unit and scan the information. You pick your color and size. You enter your name and the area you can be found. Then you wait. It's like pulling teeth to get them to return to check on you. I had boxed up the shoes and was ready for additional shoes to try on. Again, no floor person to provide help. I have to go back to the kiosk to get additional assistance. A royal pain in the butt. What has happened to providing customer service? It's of no value at this business. I did buy 2 pairs of shoes. Now that I know my size I'll simply buy them from the company directly or shop on amazon. For a few dollars more I think it will be worth my sanity. While I'm on a roll I suppose I should mention the check out process. That's about the same as the floor staff. Useless! I spent over $370 on 2 sets of shoes. On clouds and Hokas. The dude at the register states " you want to save $10, I'll enter your phone number, no email is needed". Well he doesn't tell you the $10 off isn't for another 6 months! Just in case you return the shoes. What a crock of crap! Very deceptive. They have since sold my phone number and all I receive is political invitations on my phone. Such BS. AND if you want to order a pair of shoes to deliver to your home, that too has to be done via the kiosk. No store to store transfers offered AND it can't be done at the front checkout when you make a return. This store is a terrible disappointment. Scheels here I come! October 2024

I haven't been in a Dicks in sometime. They went down hill and I just quit going. Recently I was…read morelooking at reviews for athletic shoes with an overall maximum comfort rating. Dicks was one of two places on the list to buy. So, today I whipped in and they had them. The store looked good. Clean well stocked and someone actually offered assistance! I tried on a pair of Brooks Glycerin 20...True to the review they are unbelievably comfortable. On top of one of the most comfortable shoes I've ever worn,today was 25 % off! I'm happy with the entire experience. You should... Go!

After consulting with the Allen Americans Pro Shop, I visited High-5 for the purpose of…read morepersonalization of Americans jerseys for me and my wife. After working out the details of the names and numbers, they warned me that, due to the holiday "crunch", it was going to take some time. I assured them that this would be fine, and I paid and left the jerseys in their care. A few weeks later, we had the finished product, and they looked very good. I've also bought some Allen Eagles football tees from here, and they were great as well. This is a locally owned business worthy of everyone's support; they'll treat you right!

AVOID HIGH-5 SPORTS AND LOGOS!! I was immediately judged when I went in to order logos for a…read morecompany. I was asked personal questions with a "side eye", and then my business was completely ignored. Extremely disturbing.

I came in to get my dad a Cowboys cap with Dak Prescott 's signature and team number. It took 30…read moreminutes for the stitching to be done-I love it! Very neat and readable. I also was helped by a very knowledgeable guy. I will definitely be back! They have lots to choose from and the quality is very good.

Without any question - the absolute worst treatment I have ever received in a retail store. I…read morewonder if the actions of the store clerk crossed the line to be criminal. I even raised an objection to the district manager - nothing. What happened? I intended to purchase a cap. When the store clerk range up the purchase, the price was $3 more expensive than the price marked on the cap. I pointed this out to the clerk. His response was that the price in the computer was the price he would charge me. I believe this is illegal - to charge a price higher than marked on the merchandise. I told the clerk that I thought his actions were illegal. His response was to take the merchandise out of my hands stop communicating with me. Not even an apology from the district manager.

We just had the best experience with a gift return without a receipt. The item wasn't in stock so…read moreKirk, had the new item shipped to our home. They went above and beyond in their help. We love Rally House! They may not be the cheapest, but the quality and service is unmatched.

Rally House is my go house for all of my sporting gear and needs I am a huge OU fan and Rally has…read moreeverything I need and then some,love,love,love the selection because I can usually find something (to my surprise)to add to my collection that I didn't have already and let me tell ya,I've pretty much got it all,the prices are great whether I am getting Cowboys gear or Sooners they have everything that I need at fantastic prices...

Great service! Called and left messages when product was ready. Also friendly and helpful.read more

Not the easiest people to deal with. Not big on customer service…read more... I wasn't greeted at all, as I wondered throughout the store. The lady was snippy and gave me a very hard time.

Service .. staff is not very helpful or courteous . The many times I've been there. I had to go…read moresearching for a staff member to help me .. Over all selection varies. Sometimes they have a lot of selection and then sometimes not especially with the women's apparel. Seems to have an abundance and no shortage of Men's apparel compared to then women. But I do recommend the place. Because the value. And merchandise prices are reasonable. Especially when it comes to the shoes.

This place is extremely misleading. Although there are signs in the store that state that apparel…read moreis 50% off and when you ask the employees what items are marked down they state "all apparel", that is incorrect as it is only the items that have a "2" on the tag. This would've been nice to know before we got to the register! On one instance I pulled the sticker off a $35.00 Nike shirt to see what the original price was at a normal store. To my surprise, the shirt was originally $35.00 and there was literally no discount applied. For me, coming here was a waste of time as I could've went to a regular Dicks Sporting Good and saved the gas of traveling across the metroplex. Hopefully this review saves another person some gas, time and actual money!

Love love love the products. They are great quality and fit perfect. Customer service is always…read morekind and helpful. If you have been thinking about giving them a try, you totally should. You won't be disappointed.

Knowledgeable and professional staff, great place to do FFL transfers…read more Large selection of new and used items to browse for.

This business discriminates against females, won't even sell to you, only your husband or male…read morecompanion. After comparing the prices of ammo and pre owned guns at one of the large sporting goods stores, they all beat Gun masters selection, price, and customer service by a significant amount, we were pleasantly surprised at the one located in Alan Tx. So happy not to have to deal with a prejudice owner, also noticed that there were only white malesin this little store, not a diverse or welcoming atmosphere if you are not a male or white.