We have a large area of hardwood flooring to refinish, I contacted 4 contractors and decided to…read morehire Northwest Flooring to do the work. They are family-run business (Serhii, his brother and family members do all the work), Serhii is a great communicator and he responded to my detailed questions in writing very clearly while some other contractors don't care to spend that time/effort. Their pricing is also pretty fair. During the project they worked hard and kept the schedule as promised. During the process some unanticipated issues came up and they showed flexibility and willingness to change the scope of the project and schedule accordingly. They are detail oriented. After we had them reinstall all baseboards there was one place we were not quite happy, they came back and fixed it. The end result was beautiful and it had been a great experience working with Serhii and his family crew! Northwest Flooring is definitely at the top of my list for any of our future hardwood flooring needs!

We got a quote that could not be beat by other small businesses or large companies. The project…read morefinished ahead of schedule (yeah, which never happened with others) and the finished floor was amazing looking. We decided to go with this company because of a friend's recommendation and she said "they know their stuff" and she's absolutely right. Highly recommend.

Matt re-finished our worn out (see photos) 15 year red oak #2 floors and made them look brand new,…read moreusing Bona Traffic HD and Bona sealant. Matt was easy to work with, a Shoreline local and has been in the business for over three decades. He was honest, fairly priced and met all the commitments. I would hire Matt again!

Matt and the team at Pro Tech were amazing. They removed our old carpet in the main living spaces…read moreand bedrooms to reveal the house's original 1939 red oak floors. They look so good! Matt even stepped out of his comfort zone and painted the risers on our mezzanine steps, which was greatly appreciated. All of the work was done in 4ish days -ahead of schedule. Thank you, Pro Tech! -Tessa and Andrew

Installed beautiful white oak floors in our 5,000 sq ft home…read more He did an excellent job and was a delight to work with.

Ron is a master craftsman! How lucky are we that we got him booked into our home to restore our…read moreoriginal 1906 for floors that were buried under carpet and linoleum from back in the day. The floors could not be more beautiful! Ron's attention to detail and experience are invaluable! And the best money we've spent on a house project in a long time. And, I'd just like to say, what a great guy to have in your home, too! Everything about Ron and his business are top shelf and we are so glad we found him!

cannot recommend Quang and his crew highly enough! They recently installed oak hardwood in our…read more110-year-old home, and the results are beautiful. Quang offered the best prices, was always on time, and his crew worked incredibly hard with great attention to detail. What truly sets him apart is his ability to problem-solve. Our historic house came with a bundle of surprises, including a sagging floor and subfloor issues. Quang knew exactly how to handle it, even building a support wall in our basement to make sure everything was structurally sound. Even after we moved in, his customer service was top-notch. We asked him to take care of a few minor details, and he was on time and on point every single time. I would hire him again in a heartbeat

They did excellent job. I am so pleased with work. I would recommend them highly. The price was…read moreoutstanding as well for the great work they perform.

This is one of the worst companies that has ever existed. They are full of liars and thieves. I…read morealways shop local and small business when possible and this company has all of the negatives and none of the positives. No accountability or ownership of mistakes. When I had our estimate we specifically asked if the baseboard needed to be removed and we were told no. I made it clear that I would remove them if necessary to ensure they could be labeled and reinstalled. We were assured the baseboards were installed at a height that enabled the installer to work with it in. When we proceeded with the proposal the installer showed up and removed the baseboards from my entire house without telling me. He broke them all, threw them in my front yard, and left my house a mess. I attempted on multiple occasions to reach out to the manager with my frustrations and he was never around, never called me back, or followed up. They cost me thousands of dollars and countless hours to stain, sand, refinish, and install new baseboards at the same time we were welcoming our first child. I will never forget the disrespect and poor service provided by this company. Please take your business anywhere else but here!!!

Not great, not honest, not customer-focused A week ago…read moreMonday I phoned Great Floors in Shoreline and ordered ~45 sq ft of Daltile. I had tried to purchase it direct from Daltile but they directed me to Great Floors or another supplier and said it was "in-stock" in Portland. I spoke with Jim Verdier at the Shoreline Great Floors on the phone and he took my money and said "Wednesday or Friday" from Portland. Tuesday Morning came and Jim V. Said it would instead be a week from Friday. This would put my project at a huge delay and he said his rep "was trying to drive it up to Seattle sooner". He also confirmed that there were 14sq ft in Seattle that were from the same run of tile as the balance of the stock in Portland. While waiting for the rep to respond, I tried to figure out how I could make it down to Portland from Seattle to get the tile so that my project could advance. Meanwhile, day by day, no answers came as to when it would be delivered from Portland and apparently no concern about my situation. I was the one calling or even driving up to Shoreline to try to get answers. On Thursday I finally phoned when no response came from my email it to learn it was Jim V's day off though there was no notice, no email out of office message and no follow up as to our urgent need to lock in a plan for delivery. Friday I called into Daltile myself and learned that the order was never placed to Portland. It was placed to California and arriving on a truck Friday, June 13. At this point Jim still insisted the rep was going to "drive it up to Seattle Monday or Tuesday but if he didn't have time it would be on a truck Wednesday and finally arrive to the store on Friday, June 13. I confronted Jim and shared what I learned and insisted that he fix the issue with Daltile and that I be able to pickup the tile myself in Portland on Monday, June 9. He declined since he "hadn't heard from the rep still" and I said I needed to cancel the order and get a full refund. We did drive to Portland, purchased the tile from Floor Factors and it's up and looking great. However, I have yet to get a phone call from the manager, Jim Dahl, as to my request to receive a full refund. Monday, he was already gone for the day and I left a voicemail. Tuesday, Jim V told me I would have to pay a 25% restocking fee. I declined and asked to speak with Jim Dahl. Never heard back. Wednesday, Jim V told me they were still "waiting to hear back from Daltile on taking the tile back" - different answer than the day before. Still no call from the manager, no apology, no resolution. I paid with a check to save the credit card fee otherwise, I would have canceled via them. And as slow as these guys are on helping customers, they aren't slow on cashing checks.

This is my 4th or 5th project with Bellas Flooring and I am always so happy when things are done so…read moreI can run to give them another glowing review. Before I found them, I had used several other local and well known companies, but there was always minor problems down the line with materials or the work not holding up. Not only have I never had a problem with any of Bella's work, but Jeff makes the whole process, super easy to schedule and set up, and their installers are always completely on point. They find things that even I had just gotten accustomed to seeing; fixing the most nitpicky or odd bits to make the project quite literally perfect. After two remodeled bathrooms, a kitchen and living room floor installation, and now two bedrooms - I can tell you this is by far the best company in seattle to work with.

Exceptional quality and attention to detail. Jeff was our project lead and led us to wise choices…read moreusing his experience to fit our home with exceptional material and installation. So much so, we hired him to continue with another floor project (tile) just as our wood floors finished.

Their price was average but the quality of workmanship was poor. I tried to get them to resolve…read moreissues I had with the installation with no success. One of the owners Bev was great at selling the project but once the project was mostly done, she did not come through for me.

our experience was awesome at all stages of putt new floors in. from help with picking what to put…read morein. They had good feedback on what to use and why. The installation was perfect. We liked them so much we came back again when our bathroom flooded. Again they were helpful picking flooring and did a great job with installation. Their floor guy did a better job putting the toilet back on then the plumber before him. polite, helpful and professional!

Cherry Eulin at the 500 South Brandon Street store is the best! Her sense of design and attention…read moreto detail has made the process of choosing materials for my projects so much easier. She has excellent technical skills as well as knowledge of current design trends. When a problem arose with one of her carpet suppliers, Cherry persistently followed through to get it resolved. Whenever I need carpet, tile, or flooring, I go see Cherry Eulin at CFM. She is the BEST!

We recently did a remodel on our home. I am so grateful for the help we recieved from Michelle…read moreBeck. It can be over whelming with all the choices that they have at CFM. I told Michelle what I was looking for and with her superior knowledge of all the products she helped us narrow it down to exactly what we were looking for. She was so patient as we went back and forth until we came up with the perfect choices. I really have to credit her with how beautiful our home looks. This is the 2nd time Michelle has helped us with projects and I just can't say enough about her wonderful customer service and expert knowledge of just about everything in the store. I would reccomend Michelle and CFM to anyone that is updating their home.

Amazing! Great communication choosing floors for a 3800 square foot home is not easy!read more

Lane removed carpeting and installed hardwood floors in our 3 bedrooms. They were stained to match…read morethe existing wood floors. They look very nice. We experienced poor communication from the start. We had to initiate timing, scheduling, process, etc information. If I were not experienced with remodeling and project management I wonder how we would have known anything. Just as an example, Brad actually called us 2 days before the project was to start to tell us they wanted to start a day early. All the planning that went into preparing our home (emptying all bedrooms and closets and moving out of our house) needed to shift. Ha. Fortunately, he had actually already asked us a couple weeks earlier-he had forgotten! Communication did not improve. Then there was the mess they left. Our driveway was badly stained, trash was left in our yard, and handprints from floor-stain hands were left everywhere. When we brought this to Brad's attention (supported by photos) and asked what was spilled so we would know how to clean it up, he deflected and was insulting to us. Denying and then trying to blame it on other contractors (there were not any), our landscapers (not) and was combative. We scrubbed the stain ourself and paid for a professional pressure wash of driveway, yet the stains remain. We finally got tired of Brad, paid the second half of bill ($11K) and washed our hands of them.

Got new flooring for my home through NW Floor Coverings. There was a lot of options to choose from…read moreavailable in their showroom store. Their pricing is very competitive and we got the best deal through them with their new store opening discount.

Lesson learned. I bought and had them install carpeting. Less than 2 years and I wish I left my…read more10 year old carpet in. Maybe they have good carpet and maybe they have worse carpet. I always pick the middle grade of everything I buy. After I pick the carpet I wanted I should have googled the quality of it, but I had faith and I wish so badly. I can rip this out. I look at it every day and regret the thousands of dollars I spent. So if you go with this company review the product that you're having installed, I am so unhappy. The carpet became very mat and very aged. I've now had to put runners to cover places.