The wife and went in there the other evening. There appeared to be only one girl working, which was enough as we were the only customers. We ordered two sandwiches to go. The girl rang us up, took our money and then proceeded to go into the back to make our sandwiches. We noticed that when she rung us up and took our money, she was wearing gloves. My wife and I were both wondering if she was going to change her gloves before making our sandwiches. She did not.
We have noticed a steady decrease in both service and sandwich quality in this shop. In this day and age of food contamination and disgruntled employees, making our sandwiches while hiding in the back room is not good enough anymore.
We normally prefer Subway where you can watch closely what goes into your sandwich. I won't be coming back to this shop, but thought I owed this shop an explanation why we and other won't be coming back. We know that good help is hard to get, but that's only part of it. You need to train your employees better and start supervising them. It would also be a good idea to remove the door that leads to the backroom where they make the sandwiches. It's really not necessary. read more