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    Planet Overstock

    4.0 (1 review)
    Open 10:00 am - 6:00 pm

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    11 months ago

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    The Bike Factory - Cannondale Topstone

    The Bike Factory

    4.5(15 reviews)
    45.9 mi
    $$$

    Came here for the first time last week and dropped off our bikes for a tune-up, tire rotation and…read moresome professional TLC. We picked them up a couple days ago. We have ridden for two days now. Excellent, work Alec. We are absolutely satisfied with the work done, and look forward to an ongoing mutually beneficial relationship. This business is just the right size, professional enough, with the required equipment/technology/skill to handle modern bikes, but small enough to call you by name and care about what they are doing for you. I have been riding for years, and owned a few different bicycles. Each year the bikes have gotten a bit better, and the needs for a competent professional to help me take care of them has grown as well. Very comfortable with trusting this business with our needs. I had taken the bikes apart to ship them on our move from MD, and put them back together. They were okay, but just a bit wonky. Alec returned them to like new condition, everything is smooth. He even fixed my wife's chain rub problem that we have dealt with since we bought it, and three different shops back in Maryland.

    We took our bike to Cyclery & Fitness for a minor adjustment as we purchased the bike from here. It…read morewas in worse shape when picked up. Headed to THE BIKE FACTORY. I explained that a quick turnaround was required as it's my only means of transportation. They repaired the derailer & rear brakes, tweaked a couple of other items and put on a new seat cover. All for only $75.!! we won't be going back to the Cyclery. I have to say that the customer service was much better here too.

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    The Bike Factory
    The Bike Factory
    The Bike Factory

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    The Cyclery & Fitness Center - One happy guy with his new bike!

    The Cyclery & Fitness Center

    4.3(12 reviews)
    33.6 mi

    We cannot say enough positive things about the staff at the Cyclery. Every single time I enter the…read morestore, I am greeted with a warm hello, and the staff is always willing and eager to help answer any questions or provide any support needed. It is refreshing to enter a store that could be very intimidating to welcoming smiles and approachable staff willing to help. While having some service work done on my road bike, we stumbled upon an incredible deal on a used road bike for our son. All three staff members in the store took so much time to make sure our son was comfortable on the bike, everything was adjusted to his comfort level, and he knew how to actually shift the gears and get on and off the bike. It is hard to find places with such consistent stellar customer service. We have been visiting this shop for four years, and have never had a negative interaction! Thank you for always being so welcoming and kind! This is a great shop for old and new riders alike. It's a great place to find just what you need, with a great service department, and staff who can answer all of your questions.

    Paid 500 for a bike yesterday, fully paid receipt in hand, ready to walk out the door. Wont fit…read morein the car, so i ask the shiloh store to hold it for a day and they agree to do so. I come back in next day and they won't let me take the bike without another $20 for the kickstand that was attached already attached the bike that i had a receipt for marked paid in full. The kid has bike with a kickstand. You've lost a family of bike riders.

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    The Cyclery & Fitness Center - Bike rack

    Bike rack

    The Cyclery & Fitness Center
    The Cyclery & Fitness Center

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    Planet Overstock - toys - Updated May 2026

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