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    Play It Again Sports- Arnold, MO

    5.0 (1 review)
    Closed 10:00 am - 8:00 pm

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    11 years ago

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    Browning Arms - The defective dura touch coating still on my receiver.

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    Had a problem with x bolt not rearming after first round. Adjustable trigger was also bad. Customer…read moreservice sent me postage paid ups sticker. Six weeks later it's home with everything working perfectly. Had planned to replace trigger with Timmy but see no reason to. Thank you Browning

    Sent my Browning Citori - "Cabela's 50thAnniversary" edition; to have it refinished and a ding in…read morethe rib straightened out. Had two lengthy conversations prior to sending it in because I had been forewarned on how they operated. I was reassured in both conversations. They received the gun and sat on it for over a month. They provided a quote that exceeded the value of the gun which included numerous items I did not ask for - and that I had clarified I did not want done before sending it in. I was put on a long hold by Derrick who spoke to supervisor Mike (initially refusing to provide their names), who then came back and refused to do any of the items I had asked for unless I paid the high tax! Ironically they were predicating the tax on the idea that the gun might require repairs somewhere off in the future..isn't that the case with anything? Based on principle I have them returning the gun as is and I am $150 in shipping and their "fee for the quote". Funny, while on hold the infomercial described the Citori as the "Workhorse" of the Browning line - and further that it is typically said it "wears in..not out". Aside from a few blemishes, this gun was in excellent condition. THIS IS A CASE OF BAIT AND SWITCH! FYI Derrick & Mike this is regarding #553399

    Play It Again Sports- Arnold, MO - sportgoods - Updated May 2026

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