1. Planet Ocean Scuba Center

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Columbus, GA

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Planet Ocean Scuba Center

5.0 (4 reviews)
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Academy Sports + Outdoors

Academy Sports + Outdoors

2.5(14 reviews)
1.7 mi

Hmmmmmm.... how do I start? Well, walked in to Academy today and bought about $300 worth of…read moremerchandise. After getting home, and trying everything on I decided to return 2 pairs of jeans. Upon walking in and heading straight to the customer service counter, the lady behind the counter says nothing, she only points to another register, kinda like I was a dog. Then after that, the only thing I get from her was snide, borderline rude comments and barking orders. Now, if I wasn't mistaken, I felt like this lady (who was black) didn't like me because she thought I was white (wearing an American flag hat); for there was no other reason that I could think of for her to treat me the way she did. And actually for the record, I'm half Asian and White but look almost Hispanic -- I tan good. Anyways, I'm so tired of going into places and getting bad service. If this continues at this store, you can bet I'll be finding another place to buy my sporting goods from. This is one of the main reasons online stores are beating the pants off local retailers. So here is some friendly advice. If you don't like your job or the people that frequent your place of business, then go find another job. The fact that people like me shop in that store is the reason you get a paycheck at the end of the week. It is truly a sad commentary on us (as a society), that computers and AI can be programmed to have better manners and treat people with more respect than we do. Smh!

Good selection, terrible customer experience. Item prices…read morewere not marked. Took those items to two different price checking machines in the store. Neither worked. Went to the front to ask for a price check and it took THREE different associates (and a lot of time) to figure out how to give me a price check and then how to print a gift receipt. The cashier had to start over multiple times due to user error. Upon trying to leave the store, the cashier told me I would have to carry my large purchases out to my car by hand because they were "out of big bags."

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Academy Sports + Outdoors
Academy Sports + Outdoors
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Planet Ocean Scuba Center - scuba - Updated November 2026

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