1. All American Firearms Gunsmithing

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Columbus, GA

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All American Firearms Gunsmithing

3.5 (8 reviews)
Open • 10:00 am - 6:00 pm

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Shooters of Columbus

Shooters of Columbus

3.1(77 reviews)
0.6 mi
•$$

This is a one stop shop for anything related to the 2nd Amendment! If you need ammo, gear, new or…read moreused handguns, rifles, shotguns... they have it. They also have an indoor range with competitive rates and guns for rent. Overall my experience was excellent and Mark was incredibly helpful in finding my next home defense tool. He was knowledgeable because he owns similar items that I was looking for and because he loved his job, which greatly assisted me with my decision. I went on a weekday and the place was relatively empty, but on the weekends they can get very full. They have tons of staff working, even on less crowded days, which makes it all the better of an experience. Stop by and give this place some support!

Bought the BX-25 mag. It would feed 2 or 3 and jam. Tried to exchange or get my money back. They…read moreindicated because of the packaging neither could happen. How are we supposed to know if it's defective without opening? The response was " you could have opened the package instead of cutting it open" . Fair point, but were they going to put it back on the shelf to resale instead of sending it back to manufacturer as defective? Working in retail myself, it appears they do not want to go thru the hassle and paperwork for a defective product. Bad look Shooters, just a bad look. UPDATE-Went back today and wanted to speak with another manager if possible. If I got the same response I would leave the magazine there and contest the charge on my credit card. The new manager listened to my story, went and got another magazine and happily exchanged it, bad packaging and all. To be clear, I did not threaten with contesting the charge. This manager understood what good customer service is about. Changed my rating, if only all managers were like the last one!

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Shooters of Columbus
Shooters of Columbus
Shooters of Columbus

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Heckler & Koch USA

Heckler & Koch USA

3.7(3 reviews)
1.8 mi
•$$$

Had my USP Compact in for some warranty repair due to a false trigger reset condition. On…read moreFriday,within 24 hours of a Thursday arrival at the repair facility, H&K armor, Lyman, contacted me by phone to discuss first hand the issue and to assure me it was both an easy repair and a fast turn around. Lyman also offered to upgrade my 2004 factory sights to ensure I had the best weapon configuration possible for personal defense. On Monday I spoke with customer service rep Tommy, who also provided great service, and was informed that I would be receiving my firearm the very next day on Tuesday and signature was required. Today, Tuesday, I have my H&K firearm back in hand repaired and functioning as designed with upgrades as if brand new. Also included was a very sweet personal note from Lyman wishing me well and satisfaction with the repair and which included a 10 round capacity magazine, adding two (2) more 45 cal rounds to my std, 8 round capacity mags which came with my weapon new. Coast to coast shipping and repair all within one week, I have never received or heard of better customer service in my life. Thanks H&K and especially Lyman. Heckler & Koch, your the best.

So back before Christmas HK was having a sale which I saw on facebook, I went to their site and…read moreordered a couple small things. One of which was a stocking hat and patch. I paid, and waited, my order arrived, the stocking hat was correct but my patch had not been shipped, but I received a sticker instead. So I called their customer service line on December 3rd and spoke to Tommy and he said they would ship out my missing item. I just basically waited, waited thinking the mail was just slow. Nothing came. So, I called them back on Jan 10th and spoke to Jason. Jason was rude, unhelpful, would not let me finish what I was saying, basically doing everything a customer service person should not do. I essentially told me in so many words, that he "was" going to email someone by my issue, but I got the feeling this wasn't going to be. Here it is now Feb 4th, nothing has arrived and Hk has ripped me off on just a patch. I think now, I was going to buy the new SP5 this spring, but, I think not. If their customer service is lacking on a small cheap item, I don't think it would be any better on a relative expensive weapon. HkUSA online sales, don't waste your time.

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Heckler & Koch USA
Heckler & Koch USA
Heckler & Koch USA

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All American Firearms Gunsmithing - guns_and_ammo - Updated October 2026

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