The Ann Arbor store has NOT had my online order ready twice now. I made my order on a…read moreSaturday...they acknowledged receipt of my order on the same day. I did not get confirmation that my order was ready until later on Sunday. So, today, Monday (one day later) I went there to pick up my order and they had dropped it from their system because evidentally I only have 36 hours to p/u an order or it gets dropped. By my calculations, since it wasn't ready till Sunday and I picked it up on Monday, I was within only 24 hours post email notification to pick up my order. NOBODY at that store was the least bit apologetic. I told them I still needed my order. A female let me in the 'sales' area. She said absolutely NOTHING. I expressed that I did not understand why this order was dropped. Again, she said nothing. After I paid she basically walked away. I asked her if she thought an apology was in order and she said "No, I'm not going to apologize." REALLY? She is a young person with a huge attitude, dressed inappropriately for the workplace, and total lack of professionalism. I will NEVER go to that location again. I suggest to EVERYBODY that you choose another business to give your money to. Don't use Lume!!!

Best vapes in the area! The Gold Label live resins are 5/5 stars Nigel 2as a knowledgeable tender…read morethat offered a couple great recommendations from our desired profile.

This was my go to place to shop for gummies - until yesterday. I always take in an empty container…read morefor what I like because there are several different kinds with the same packaging. There was NO ONE shopping but me when I was there. As soon as I was handed the gummies for purchase, I said I don't think this is the same one - mine has a red "high dose" label on it. I was told the packaging had been changed. I walked back out the lobby and thought to myself - things cannot be returned so I better check. As I pulled out the gummies you could see that the dose ratio was different from the empty one I brought in. I showed the two employees in the lobby and they said "the packaging has changed" so I showed them the numbers and then they were willing to back and get more. Upon return, I was told that these would cost more and this would be a difficult transaction. Seriously? Its a return because of your error - no one ever apologized for the confusion, I was basically treated as if I was causing a problem for them. I will not be returning and I plan to let everyone I know about this poor service.

Very good selections on flower and prerolls. Matt handled being understaffed very well and is a…read morevery great budtender not to mention a handsome man as well lol. thanks buddy.

Second time I've gotten a defective Elfbar here. I would just recommend shopping somewhere else…read more EDIT: My friend has also now gotten a broken elfbar here. It keep happening

I regularly go here. Easy in and out to purchase smoke/vape products. The staff is awesome--very…read morehelpful and friendly. Well stocked with everything you could need.

Though I haven't used the products yet (and will definitely update my review when I have!), I had…read moreto go ahead a leave a review, because this was the BEST experience I've had at a dispensary. From the moment I walked inside, the employee at the front desk was super friendly and informative, quickly getting us through the ID scans and explaining their reward system. The environment was really comfortable and inviting, with plush arm chairs in a waiting area that I didn't expect. There were 2 employees working inside, and both greeted my group with a smile. The lady I spoke with quickly retrieved my online order, and we were out super quickly. Everything was really well organized, not to mention their products are CHEAP! Will definitely be back when I'm next in the area.

I loved Herbana because its a great option for affordable products any time and I love a reliable…read moreprice. I loved it so much that when my friends from home came to visit I suggested they visit to see how great it was... But I was honestly kind of upset this past time and embarrassed by my recommendation with the service I got from Katie M. My girlfriend and I brought in our best friend for the first time and we were buying in bulk. My girlfriend went to buy some carts after picking out some wax from the store's brand. When I told my girlfriend that I didn't want to purchase Herbana brand Levitate for their carts because I have had them BREAK IN MY PENCIL CASE, Katie seemed to have an attitude and said "So you don't want to buy our brand?" and then when my girlfriend responded we had issues with them shattering she sarcastically responds "Well they are glass so if you drop them that happens"... Buy 10 grams of wax and half an oz and get treated poorly like we are incompetent for not liking their brand. Sorry we aren't interested in you upselling something that's not worth my money. Honestly when you are representing products like that, the ability to receive feedback from customers without being entirely condescending is appreciated. Left me really displeased with my visit. Thankfully I'll be leaving for the summer and can take a break from this place. Everyone else I have interacted with there has been very positive and fun to interact with. But my friend left upset by the experience and I regretted convincing us to stop. This experience alone is why I am giving it 3 stars instead of 5.

The person that helped me was very knowledgeable, telling me in detail the difference between…read moredifferent vapes.

Kay was so helpful and such a kind person! Favorite place! Had everything! Everything was so…read moreorganized!

Devin was a great help. Showed me multiple strains and gave recommendation. Very helpful.read more

Amazing experience, positive energy! I love the staff. Took me right away. Had multiple variations…read moreof items for you to chose from! Great prices!

Great experience talking with Nick (manager) in the shop, Amanda at checkin, and Devin by phone…read more Very informative & helpful staff for first-timer questions. The Skymint Reserve in-house brand is a prime example of "quality over quantity." Its THC % are mostly listed in the low 20s even for Indicas, but the flowers are more beautiful / flavorful / euphoric than most flower listed in the 25-32% range. On the whole, Skymint has more of a boutique/corporate/high-end feel than most dispensaries, with fancier display cases and higher-quality (reusable) packaging than the other dispensaries I've visited in Ann Arbor.

Lexi was amazing, super friendly, knowledgeable about their products, and was able to let me know…read morewhen products would be back in stock :)

It's hard to imagine better. Not a single complaint. The best in the business. I look forward to…read moreputting in orders. Friendly, helpful, and fast