Super unhelpful and unfriendly. Sucked so bad. Will not return. not even greeted upon entry. Bud…read moretender Bryant served me, that's using the term loosely, tell this guy it's my first time in and birthday. which you can see on my license is true. radio silence lol proceeds to give me a low tier pre roll for stopping in for the first time. no 10% off. nothing at all.. honestly don't think anyone even said hi??? very unwelcoming vibes. When they actually have 50% off first time customers right now. didn't acknowledge that. so needless to say i won't be back. I will say i did call and talk to someone else and she was professional and apologetic.

They got fake platinum carts and when I tried exchanging them they told me no…read more .

what an experience!!!! I am visiting from out of town and I called and they hooked me up right…read moreaway! They were at my door in 20 minutes, so fast and so efficient and I told him what I wanted and he gave me exactly that! Highly recommend thank you so much guys

I have been back to this dispensary many times and it has slowly become one of my favorites - the…read morestaff is nice and they have a great selection! The deals are good compared to the other places on the Monroe strip and they offer a lot of different discounts like out of state medical, industry, senior, student, etc. You can't beat free prerolls for each receipt you bring in - Recycle!

I was there last Wednesday, June 17 and tried to buy 8 ounces of infused flower. The representative…read moreshorted me over an ounce of different varieties of infused flower. I was short on the purple rain by 3/4 of an ounce short on the mango sunrise a quarter of an ounce and short on the watermelon OG a quarter of an ounce . I contacted you concerning this and an agent called me back last night and he said that I received everything that I purchased. I told him I bought or tried to buy an ounce of the purple rain, but he said that I did not even buy the purple rain infused. As you can see from the picture that I am enclosing I did buy some purple rain, but the agent only gave me 1/4 of an ounce and charged me for an ounce. All I want is what I paid for as you can see I have been a loyal customer. Can somebody with authority please call me back at 859-760-3035. The agent last night that I talked to, must not have looked at the video or didn't enlarge it to where he could see everything that happened. If you want to keep a loyal customer, please call me back Jeff

One of my favorite shopping places, great selection, anything you can think of. Can't wait for my…read morenext visit

Always spot on you know what you are buying great bud and prices Brad my budtender always gets me…read moregreat deals on great buds

The selection is a cut above the rest - It was my first time, and I got 40% off my whole order plus…read morea free half ounce. They have a lot of the more expensive brands at other stores for less than 30 bucks here which is nice, but I noticed the expiration dates were more quickly approaching - just keep that in mind. They gave me an extra concentrate for free I didn't order which is why they are getting 5 star otherwise I would give four as I wasn't a big fan of the budtender.

Absolutely Pure Falsification -- Wrong Dab, Wrong Deal, Wrong Math, Wrong Transparency... Never…read moreAgain My entire experience was misleading, inconsistent, and unacceptable. What I was told at the counter and what showed on my receipt were two completely different things. First, I didn't even receive the correct dab. I selected specific products, but the receipt showed items I never chose. In this industry, strain, type, and batch matter. You cannot swap products and expect a customer not to notice. Second, the deal I was promised was never honored. I was told 15 for $65 plus an additional 40% off. That should have resulted in a much larger discount than what was actually applied. Instead, the receipt showed a subtotal of $53.94 and only $12.80 in discounts. The bundle pricing was not applied correctly, and neither was the percentage discount. Instead of honoring the advertised promotion, the receipt was filled with random discount lines such as loyalty opt-ins and miscellaneous deductions that had nothing to do with the deal I was promised. It looked more like an attempt to justify the total than to apply the correct promotion. There was also confusing double-labeling and mismatched batch numbers on some items. For regulated products, accuracy and transparency should be mandatory. Customers should not have to decode a receipt to understand what they were charged for. The bigger issue here is trust. If a store advertises a promotion, the register should reflect that promotion clearly and accurately. Customers should not have to go home and do the math to figure out whether they were overcharged. Between receiving the wrong product, the incorrect pricing, the confusing receipt, and the lack of transparency, this was a frustrating experience. Customers deserve honesty and accuracy. I will be filing a formal complaint. Never again

Selection is very limited and The Weed has been the same for 2 years.The strains are old and Tiredread more

Love this place, best prices around! Sometimes it can be busy but I don't mind the wait, I just try…read moreand go at non peak times. Everyone's laid back and don't try and upsell which I appreciate, sometimes I just want a cheap joint (which they always have), and after you spend a certain amount you get like $30 dollars free to spend! Love it

The staff was nice enough and I like the deals they have and how much online ordering is expedited…read more I will say I don't think they have as much menu wise as other places on Monroe's strip but I however liked how they offered BOGO on some edibles which is a better deal sometimes than the bulk stack deals. I did find some things on their menu that I didn't find at others and I liked how when they didn't have something in my order they tried to call to replace it and then when they didn't get ahold of me they at least replaced it with something close to what I got .. other places will replace it with anything. I do think their first time customer deal could be better when other places offer percentage off and a grab bag.

My first visit was a success. The online ordering was straightforward and a lot easier than some…read moreother locations (Ohio) for sure. The customer service was friendly and I appreciate the store layout. I really haven't seen many dispensaries with display like this outside of California. So, that was nice to see. Although, I don't know if the music volume is necessary. Maybe it's supposed to be a party atmosphere but then the budtenders have to yell and really that's why some of us don't go to bars . I might have liked to know more about other products but again- party atmosphere and the transaction that wasn't a preorder felt a bit rushed. Think dive bar versus relaxing speakeasy... this is the fun dive bar. Ok, enough analogies. I was pleased with the experience. I appreciated my new customer gift AND a percentage off would still be nice as mentioned by another yelper. The selection on edibles is decent and they seem to be well stocked unlike some others in the area. And the value was good with the deals they had that day especially. Definitely worth checking out.

This business was present at the movement festival and the staff was very helpful giving lots of…read moreinformation meanwhile giving away tons of free goodies that were very handy like pocket mirrors brushes chapstick etc loved it

Their meds are good not a huge selection which works well because its harder to decide. Very clean,…read moreand the staff was amazing.