I am a first-time customer and had a wonderful experience shopping for a new putter today. Jorge (one of the owners) immediately greeted me and asked how he could assist me. Soon I was also being helped by sales person Rafa- another member of the ownership family- who couldn't have been more kind and helpful. Because I'm fairly new to the game (and an average-at-best player), I didn't fully understand how to evaluate my putting stroke and match it to the many different putter brands and models available. Rafa took his time to listen to my wish list (including budget) and watched me putt for a few minutes before suggesting several excellent options in my price range. When I said I needed some time to think about it, he put zero pressure on me, said to circle back with any more questions- and left me in the putting area to continuing trying out the options he selected. It was clear to me I was in the right place to purchase and I was thrilled to walk out with my first "real" putter. Thank you to Jorge, Rafa and the team at Planet Golf for creating such a safe and welcoming environment for a novice golfer like me. It's no wonder so many of my golfing partners referred me here. I highly recommend Planet Golf! read more