Cleaners & Alterations is conveniently located near my house. They provide excellent customer…read moreservice and do fantastic work. Although parking is limited, with six spaces, I have never had a problem finding parking whenever I come. This hidden gem of a cleaners is loved by the community for its quality service. Every time I visit, I notice a wide variety of clothes being processed, from police uniforms to restaurant attire, indicating a diverse clientele. When I drop off my clothes for cleaning, they are usually ready in 4 to 6 business days, so it's best to plan accordingly. Their prices are very competitive with other places. On my last visit, I dropped off six jerseys, one hoodie, and one shirt, and the total cost was $37. However, please note that this place only accepts cash for payment, so be sure to bring some money with you when you come to pick up your clothes. If you need a reliable dry cleaning service, I highly recommend giving this place a try.

Came in today to inquire about a skirt alteration. The woman was so rude, didn't even acknowledge…read moreme as I entered--she was standing right at the front counter hemming something! I initiated the conversation (she merely looked at me), then asked, "what is it?" I pulled out my skirt, showed her and asked if it would be possible if it could be done within the next couple of days. She rudely responded, "oh no, Monday or Tuesday". I just said ok thank you and left. I tried to give her the benefit of the doubt, but after reading the reviews on here, it only solidified how I felt with my interaction. Found a wonderful lady down the street.

Ara is great!! Got my dress shortened in a quick turnaround compared to other places. It looks so…read moregreat! I definitely recommend!! He's so nice and understood what I wanted. He's been at this location for 40 years!

I needed my tuxedo tailored for my wedding and Ara of Gem European Tailoring did a fantastic job!…read more No need for an appointment. I just walked in and Ara got right to work. He pointed out several spots of my tux that needed attention. Pinned the alterations, scheduled my pickup, and was out the door in under 20 minutes. After driving home, I decided I wanted to pick up my tux a few days earlier, so I called Ara and asked. He was super accommodating and moved my pickup up a few days, free of charge. My alterations included taking in the jacket, shortening the sleeves, and hemming/tapering the pants. Everything was done cleanly, professionally, for a fair price, and with friendly service! I'll definitely be coming back here for any future tailoring needs.

I had my wedding dress altered by Rosa and she did an amazing job! It took a little over 3 weeks…read more(which is faster than most places). This included adding bustles, hemming a few inches off, and taking in the waist. She even added a few extra clasps to the back button area just for security and added a finger loop for my long train. I think the pricing was a great value, but it will depend on material type, amount of layers, etc, do call ahead of time for a rough estimate. I will definitely keep coming to her if I have any other alteration needs!

I recently had several suits altered at Rosa's Dry Cleaning and Alterations, and I couldn't be more…read moresatisfied! Rosa is extremely professional and is great at communication, ensuring that each piece of clothing was tailored to my exact liking. The fit of my suits is perfect, which is essential for my work attire. The pricing was very reasonable, especially considering the high quality of the alterations. I was also impressed with the quick turnaround time; my alterations were completed within the week. Overall, I highly recommend Rosa's for anyone in need of alterations. You won't be disappointed!

I needed to get some pants hemmed. I had two pairs of pants and for some reason the seams got…read moreundone for one of the legs. And for some reason it was the left leg for both pairs of pants. I came in and asked them to hem. It cost $12 for both pairs. Maybe because it was only one leg on each pair of pants. They were pretty fast. It got done in two days. When I went to pick it up, I couldn't find the slip. They still let me pick up but asked that I have the slip next time.

WE ARE BEGGING YOU!!! FOR THE LOVE OF GOD DO NOT COME HERE!!! THIS PLACE IS AWFUL AND THE OWNER…read moreAND LADY IS AWFUL! This was one of the worst experiences I have ever had with any business. They completely ruined not one, but TWO dresses for my future mother-in-law right before my wedding. One dress was literally cut open with scissors from the front where the mesh is, leaving a huge hole in the fabric because of their carelessness. Instead of properly fixing their mistake, they covered it with beads that look absolutely ridiculous. The dress is ruined. The beads don't go there and ruined the effect of my mother in law's dress. The second disaster? Both dresses were hemmed way too short. We specifically explained that these were gowns for a BLACK-TIE wedding and needed to touch the floor. Somehow they still managed to cut them so short that the shoes show. How do you ruin the most basic alteration request? A hem? We're talking about dresses worth hundreds of dollars that can never be restored to their original condition. One was $800 and the other was around $550. We trusted them with important dresses for a once-in-a-lifetime event, and they destroyed them. What makes it even worse is the attitude. No accountability. No professionalism. No concern whatsoever for the damage they caused. So many excuses and pulling down the dress when clearly that's doing NOTHING. Just rude, dismissive behavior while we stood there looking at dresses they ruined and trying to fix it in a cheap and unprofessional way. Now we're one week away from my wedding, scrambling to figure out what to do because of their incompetence. The stress, frustration, and money they've cost us is unbelievable. If you value your clothing, your money, or your sanity, go somewhere else. There are plenty of alteration shops out there. This is NOT A PROFESSIONAL OR A GOOD ONE. SAVE YOUR MONEY AND SANITY. We want our money back, we paid for professional alterations and instead received damaged, poorly altered dresses that can never be returned to their original condition. You had one job: alter the dresses correctly. Instead, you cut a hole into one gown, covered your mistake with mismatched beading, and hemmed both dresses far too short despite being told they were for a black-tie wedding. The result is hundreds of dollars in damage, unnecessary stress, and a ruined experience for our family right before one of the most important days of our lives. I genuinely wish we had read a review like this before trusting them. We trusted them with dresses worth over $1,000 combined, and you ruined both of them. No customer should have to pay for that. We expect a full refund and would strongly encourage anyone considering this business to take their clothing elsewhere before they end up in the same situation.

They have horrible customer service here. I took my work shirts here to get cleaned and when I went…read moreto pick them up the girl at the counter told me my shirts were not done because they were left at the front counter for days. Mind you my pickup was on Thursday and this was Friday. I dropped them off on Monday. Then another incident when I had a zipper repair it was supposed to be done in a week. I went to pickup my item and was told it wasn't ready that they never even ordered the zipper yet and it would be another week. I asked for a refund took my items and never went back. Go to Norwalk cleaners on Alondra. They are cheaper and have things ready when they say.

I brought my dress here to get the straps altered. They only did one strap and found out when I put…read morethe dress on for my engagement photos. I brought the dress back and the lady laughed and asked if I wanted the other strap done. Umm... ?!!! Obviously what kind of question is that. I didn't pay $80 for one strap and hemming. Then it took a week for it to be completed since I didn't need it right away. I thought it should have been a priority but it clearly wasn't. Save your money and go elsewhere.

The sweetest people and they did an amazing job!! I will bring Al of my clothes here from now on!read more

Awesome tailor shop ran by the sweetest couple and their Cat. I've been coming here a lot. The…read moretailor is a master. Please support small businesses like this one. Whenever you need alterations, this is where you go!

Good spot smooth and easy, but i would not recommend to bring black clothing here they tend to…read moreleave hard fade spots, brought a all black hoodie valued at 300$+. Not anymore

Love them the owners are lovely couple . i've been coming…read morefor years. I live about 20-25 min away totally different city and I still prefer to make the drive to go to them .

**BEWARE** I've been…read morea customer here for about 3 years, which is why this situation is so disappointing. My fiancé brought in my coat (retail value $530) to be dry cleaned in February. When he picked it up, it had been severely damaged. The material is melted and ripped, and the coat is no longer wearable. When I followed up with the business, they offered $200, which does not reflect the cost to replace the item. I located the exact same coat currently available for $319 and asked if they could cover that amount so I could replace it, but they refused. They stated the damage was due to the material and not their responsibility. However, the type of damage (melting and tearing) clearly suggests improper cleaning. If the item was too delicate to clean, that should have been communicated before accepting it. They also claimed a warning was given at drop-off, but my fiancé does not recall being told this. Additionally, when I asked about filing a claim, I was told they do not carry insurance. I understand some time has passed, but as a long-time, loyal customer, I expected a more reasonable resolution. This was handled poorly, and I cannot recommend this business based on this experience!

Tear-able They ripped an expensive dress shirt, and didn't…read moreinform me. I had to find it later when I was getting ready for work.