If you have some last-minute dry cleaning that needs to be done, this is definitely the cleaners to…read morego to! I had the pleasure of working with Adrian at this cleaners while preparing for a funeral service. I needed a suit, shirt, and jumpsuit pressed the same day, and I was literally in an extreme time crunch. I dropped everything off with Adrian around 3:30 PM, and he had everything ready for me by 3:50 PM! ‍ The service and professionalism were absolutely impeccable. Adrian was beyond hospitable, accommodating, and genuinely understood the urgency of my situation. He truly saved the day for me! Thank you so much, Adrian, for your amazing assistance that day. I truly appreciate you, and I look forward to working with you guys again soon!

I came here to have a few alterations and patches sewn on a uniform. Alterations had strings…read morehanging all over the place and I had to come back because the patches were sewn on crooked. They have a 1 week policy if there is any issues. I went back to have the patches sewn on straight and have an additional patch sewn on. They did not use the spacing I asked for, there was colored thread coming out of each patch. Patches were crooked again and they missed a whole side of a patch. I'm all for supporting local business, but if I'm gonna get crooked patches, I might as well pay myself to do it.

Don't go there!!!! Worst customer service I've had,…read moreeveryone is so rude & every question asked seems like a hassle

Came in today to inquire about a skirt alteration. The woman was so rude, didn't even acknowledge…read moreme as I entered--she was standing right at the front counter hemming something! I initiated the conversation (she merely looked at me), then asked, "what is it?" I pulled out my skirt, showed her and asked if it would be possible if it could be done within the next couple of days. She rudely responded, "oh no, Monday or Tuesday". I just said ok thank you and left. I tried to give her the benefit of the doubt, but after reading the reviews on here, it only solidified how I felt with my interaction. Found a wonderful lady down the street.

I have been coming to Ara since my son was in Kindergarten. He is now in 7th grade. Ara has always…read moreperfectly tailored his uniforms to fit him. Love how he hand tapers my son's pants to fit him. Truly no better tailor anywhere near. I won't take any clothing anywhere except him!

Service was great and my clothings were done pretty well! Price was also reasonable. If anybody…read moreneeds their clothing tailored, this is one of the good places in Norwalk

TL;DR: If you're a bride looking for alterations, don't hesitate. Go to Rosa…read more Rosa has been my go-to seamstress for the past few months. She tailored both of my wedding dresses, my maid of honor's dress, and even altered my pants. I also trusted her to dry clean my wedding dresses after the wedding. Her attention to detail, clear communication, and fair pricing are second to none. She truly cares about her work and makes sure everything fits perfectly. I always leave feeling confident, knowing my garments are in great hands. I can't recommend Rosa enough to any bride looking for quality alterations and exceptional service.

Rosa helped hem, bustle, add cups, and adjust the waist for my wedding gown. She did a great job!…read moreMy strapless dress stayed put for the day. I am glad that I listened to her recommendation of just hemming the inside layers of the dress to preserve the 3D flowers on the top layer.

WE ARE BEGGING YOU!!! FOR THE LOVE OF GOD DO NOT COME HERE!!! THIS PLACE IS AWFUL AND THE OWNER…read moreAND LADY IS AWFUL! This was one of the worst experiences I have ever had with any business. They completely ruined not one, but TWO dresses for my future mother-in-law right before my wedding. One dress was literally cut open with scissors from the front where the mesh is, leaving a huge hole in the fabric because of their carelessness. Instead of properly fixing their mistake, they covered it with beads that look absolutely ridiculous. The dress is ruined. The beads don't go there and ruined the effect of my mother in law's dress. The second disaster? Both dresses were hemmed way too short. We specifically explained that these were gowns for a BLACK-TIE wedding and needed to touch the floor. Somehow they still managed to cut them so short that the shoes show. How do you ruin the most basic alteration request? A hem? We're talking about dresses worth hundreds of dollars that can never be restored to their original condition. One was $800 and the other was around $550. We trusted them with important dresses for a once-in-a-lifetime event, and they destroyed them. What makes it even worse is the attitude. No accountability. No professionalism. No concern whatsoever for the damage they caused. So many excuses and pulling down the dress when clearly that's doing NOTHING. Just rude, dismissive behavior while we stood there looking at dresses they ruined and trying to fix it in a cheap and unprofessional way. Now we're one week away from my wedding, scrambling to figure out what to do because of their incompetence. The stress, frustration, and money they've cost us is unbelievable. If you value your clothing, your money, or your sanity, go somewhere else. There are plenty of alteration shops out there. This is NOT A PROFESSIONAL OR A GOOD ONE. SAVE YOUR MONEY AND SANITY. We want our money back, we paid for professional alterations and instead received damaged, poorly altered dresses that can never be returned to their original condition. You had one job: alter the dresses correctly. Instead, you cut a hole into one gown, covered your mistake with mismatched beading, and hemmed both dresses far too short despite being told they were for a black-tie wedding. The result is hundreds of dollars in damage, unnecessary stress, and a ruined experience for our family right before one of the most important days of our lives. I genuinely wish we had read a review like this before trusting them. We trusted them with dresses worth over $1,000 combined, and you ruined both of them. No customer should have to pay for that. We expect a full refund and would strongly encourage anyone considering this business to take their clothing elsewhere before they end up in the same situation.

Opening hours can be finicky right now. I'd suggest calling in, but not sure if they pick up…read moreeither. Seems like a family owned shop. I was interested in getting service here. I spoke to the older lady owning the shop once and she seemed busy so there was no small talk just a brief answer and ran back to the shop, which is fine. I came back the week after to drop off something to get tailored and there was a notice on the door of a family emergency and they were closed for the week. I came back two weeks after at 3pm, and they are closed, but no notice this time. Hours posted are until 6pm. It's probably a bad time for them. I'll revise the review if/when I get my garment serviced.

Took in my graduation robe and it was pressed perfectly and done on time for my ceremony.read more

They have horrible customer service here. I took my work shirts here to get cleaned and when I went…read moreto pick them up the girl at the counter told me my shirts were not done because they were left at the front counter for days. Mind you my pickup was on Thursday and this was Friday. I dropped them off on Monday. Then another incident when I had a zipper repair it was supposed to be done in a week. I went to pickup my item and was told it wasn't ready that they never even ordered the zipper yet and it would be another week. I asked for a refund took my items and never went back. Go to Norwalk cleaners on Alondra. They are cheaper and have things ready when they say.

The sweetest people and they did an amazing job!! I will bring Al of my clothes here from now on!read more

2023: new year, new me, right? Well, in trying to put this mantra into motion, I saw the pile of…read morenew work pants that have been in my closet waiting for me to get off my lazy butt to finally get them hemmed so I could actually wear them, so I looked up local tailors and found European Tailors. It's been ages since I last had alterations done (pre-pandemic at least!) so I didn't even know what the going rate was to hem women's work pants. After reading the positive reviews about their excellent skills and reasonable prices I took 4 pairs to them. This is a small shop inside an older shopping center in Artesia that also houses the Nilly's Neighborhood Burger joint and a PCB Bank. It's run by a husband and wife (I think the gentleman mentioned they're from Turkey). I tried each pair on so he could pin them to mark how much needed to be hemmed. I asked if they would use the original stitching as some alteration places in the past just used a machine to stitch a straight line across which didn't match the original hem. They said they could. Usually the turnaround time is a few days, but since they were so busy he asked if I could come back in one week. I didn't need the pants back soon so that was fine. I was charged $12 per pair which I felt was extremely fair. As I drove away I realized that I actually did need one of the pants back a day earlier than agreed upon. I called and asked if it was possible to expedite that one pair and the rest could be finished later. The kind tailor said no problem. To my surprise when I stopped by to just pick up the one pair I needed sooner, he had completed all 4 pairs. He did a wonderful job - my pants were beautifully hemmed. Excellent tailoring skills, friendly husband/wife duo, and good pricing. I will definitely be bringing all my alteration business here from now on.

Good spot smooth and easy, but i would not recommend to bring black clothing here they tend to…read moreleave hard fade spots, brought a all black hoodie valued at 300$+. Not anymore

Love them the owners are lovely couple . i've been coming…read morefor years. I live about 20-25 min away totally different city and I still prefer to make the drive to go to them .

**BEWARE** I've been…read morea customer here for about 3 years, which is why this situation is so disappointing. My fiancé brought in my coat (retail value $530) to be dry cleaned in February. When he picked it up, it had been severely damaged. The material is melted and ripped, and the coat is no longer wearable. When I followed up with the business, they offered $200, which does not reflect the cost to replace the item. I located the exact same coat currently available for $319 and asked if they could cover that amount so I could replace it, but they refused. They stated the damage was due to the material and not their responsibility. However, the type of damage (melting and tearing) clearly suggests improper cleaning. If the item was too delicate to clean, that should have been communicated before accepting it. They also claimed a warning was given at drop-off, but my fiancé does not recall being told this. Additionally, when I asked about filing a claim, I was told they do not carry insurance. I understand some time has passed, but as a long-time, loyal customer, I expected a more reasonable resolution. This was handled poorly, and I cannot recommend this business based on this experience!

We have been coming here for years now and have had nothing but a good experience. Their prices are…read morefair and the work they do is good. Everyone who I have interacted with has always been very kind. I am grateful to them because they saved my Prada purse after my son spilled his entire lemonade on it in the car and didn't tell us for 30 minutes. I highly recommend this business.

Best laundromat I have been too! We live in paramount and drive to Norwalk just to use this…read morelocation The owners are nice and the employees keep the place amazingly clean and the dryers actually dry the clothes the first time. They are honest and kind and will go far because of this

We have laundry onsite at our building but it's a bit pricey so we came here. As soon as we arrived…read morewe were greeted by the owner. Super friendly staff and wow, the cleanliness of this place is amazing. We'll definitely be coming back. We also just noticed they offer a wash and fold service so we'll for sure be back. Also, love the cute laundry decor