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    Plainfield Ophthalmology

    1.8 (5 reviews)
    Closed 9:00 am - 2:00 pm

    Services - Plainfield Ophthalmology

    Eye surgery

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    Wheaton Eye Clinic - Plainfield - Get here early...

    Wheaton Eye Clinic - Plainfield

    (23 reviews)

    I think a lot of people that come here, do so for glasses. However, the main reason why I go here…read morehas to do with specialized doctors for Retina and Vitreous. Dr. Fenton is very good, very smart, and I trust him with my eyes. Bedside manner isn't perfect but good, and its his ability to diagnose and treat that matters. I found the techs good and the overall experience to be trustworthy. Bottom line, Dr. Fenton is amazing for vitreous and retina. The office and eyeglass area is fine, nothing really upsetting or anything. But I haven't used the place for eye glasses.

    You don't need to go here, and probably shouldn't. For whatever reason you are considering the…read moreWheaton Eye Clinic, you can find a better practice to patronize. I developed a chalazion in the corner of my eye. The bump I have is not the nightmare you'll see if you do a Google search. In fact, most people tell me that they didn't notice it until I pointed it out. However, I am very familiar with my own face and noticed it right away. I went to my normal doctor to get it checked. She referred me to the Wheaton Eye Clinic. I went to schedule an appointment. If you are familiar with real estate prices in the western suburbs of Chicago, then you know which towns have expensive homes in their borders. The fact that Wheaton Eye Clinic has their locations in those towns is no accident. The leases or properties that the Clinic occupies must be correspondingly expensive. Based the recommendation of the Clinic, I made an appointment to see Dr. John Pak, who specializes in plastic and reconstructive surgery around the eyes. On the day of my appointment, I spent about 20 minutes completing paperwork and answering questions with a nurse-sort of person who wore scrubs. Then I met with Dr. Pak for ten minutes. He looked at the bump at the corner of my eye and told me it was caused by a clogged gland. I asked how to get rid of it. He explained that it's not dangerous or harmful, and that the only way to remove it was through surgery - which he did not recommend. He said that if we lanced and drained the bump, it would just return. Since there was no medical necessity to remove it, the surgery would be elective and not covered by insurance. He asked me if there was anything else - there wasn't - and he left the examining room. I walked up to the reception desk and asked if there was a co-pay or anything else for me to do. They said no and wished me a good day. Thirty days later, I received the bill - $186.97. I crapped my pants. That was more than twice as much as I get charged for a full blood workup when I see my medical doctor to get my cholesterol checked! But the most shocking part was the time/cost ratio. I don't think Dr. Pak charges by the minute, but if he does, an hour long visit would run over $1100. I called Wheaton Eye Clinic and asked about the charge. I explained that my insurance was not going to cover any of the costs. I asked whether the cost of the visit could be reduced since I received no treatment, no resolution of the issue and only had a 10 minute conversation with Dr. Pak. The billing representative put me on hold to go ask. When she came back, she informed me that the answer was no. This is what Dr. Pak charges. I asked my optometrist (NOT an eye doctor - no medical school...) about the bump when I had my annual eye exam a month or so later. He said, immediately, that it is a chalazion and was nothing to worry about. I said, if I did not have this appointment to update my prescription, how much would he charge me to diagnose the bump. He laughed and said he wouldn't charge anyone for that. He said that if it was in a worse location, or had a bad look to it, he would refer me to another doctor. But for what I had going on, charging me would be wrong. There are a number of possible explanations for why Dr. Pak and the Wheaton Eye Clinic charges $187 per 10 minutes to diagnose a harmless bump. One reason is that Dr. Pak is an arrogant professional who feels that he has earned the right to charge this fee after his investment in medical school. Another reason is that their real estate is expensive. The patients need to cover those costs, right? A third reason is that the Wheaton Eye Clinic is a status-driven practice. If you want to be able to say that you went there, you'll need to pay up. A Honda will carry your groceries home, but Mercedes does it with more status. Whatever floats your boat. At the end of the day, you're going pay more for services at Wheaton Eye Clinic. If you're doing it because you can - good for you. If you're not a wealthy, entitled person, then you don't need to go to the Wheaton Eye Clinic. They don't care about you - they care about money, status and reputation. They got my money. Now I 'm trying to help them with their status and reputation.

    Fritz Mark J MD

    Fritz Mark J MD

    (1 review)

    I've gone to Dr. Fritz for the last couple years for everything from regular check ups to pink eye…read moreemergencies. He's a fast talker- definitely not the kind to hold your hand and take his time. But I don't mean that in a bad way. He's kind of like a hummingbird. He knows his stuff, he gets to the point, and he's gone. He's also brutally honest. The whole staff is. I've mentioned wanting new glasses and he's told me he will have the prescription ready to go for me and he "doesn't care" of I buy my glasses there. He seems more interested in taking care of your vision than selling you stuff. He's also told me my prescription didn't change enough for me to NEED new ones but I could get them if I wanted. Phil, the contacts guy (I've only ever spoken to him about contacts) is funny, personable, and again, honest. I have the same prescription in each eye but don't wear contacts regularly. He sold me one box. Just one not a bunch. Not that standard year supply that costs a couple hundred and you must get all 23 boxes in order to be eligible for the $5 rebate. Just one and said based on my use it should last me 6 months. He also sold me a brand of contacts that I've never heard of but after he listened to my comments and concerns knew exactly what to recommend. And he was right. Love my contacts. Staff is friendly and courteous. Never had any billing issues. I bought my frames online and brought them in and they put basic lenses in for me. Again the honesty; the frames lady asked if I wanted regular lenses or "all the extra stuff that just makes them more expensive" lol Okay then. Turn around time was about a week as they had to be sent out. Dr. Fritz was the only one to diagnose my repetitive bouts of pink eye as being related to my seasonal allergies and not poo particles in my ocular cavity. Also, they are not kidding when they tell you to call them when you arrive with pink eye. Call from the car, someone comes out opens all doors and takes you straight to a room. Slightly disconcerting but I appreciate the thoroughness. Means they're doing it with everyone else too. I'd rather wait a week and get knowledgable, honest service than be sold a ton of stuff I don't need just to get my glasses in an hour.

    Plainfield Ophthalmology - opthamalogists - Updated May 2026

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