It was difficult for our family of 6 to find a rental in Boston. Michael was wonderful and helped…read moreus find the perfect house. He and Carla are very nice and reliable. Michael even helped me return a package that I accidentally sent to the house after we had moved out.

What a cool realtor. We didn't end up renting any of the places that they listed, but probably…read morewould have if someone else hadn't beaten us to the one we really liked. I dealt with Mike, who is the self-described "owner, President, CEO, Big Guy, HeadCheese" of the company and is really, really nice. After seeing some listings on Craigslist for apartments, I emailed the address included in the ad... and didn't get a reply. So I called to ask about them, and found that much more useful. In general I learned that it is better to call than email a realtor, since they run around so much they're rarely at a desk. Still, for a business dealing so heavily with Craigslist, I think a better email response would be beneficial. Not everyone likes or is willing to deal with phones, especially if they're apartment hunting on the sly at work, like me. After making an appointment for a Saturday afternoon, we met Mike at the office in Newton Center (right next to the T!) and he described the places we'd be seeing. He also gave us a really useful map of Newton, which is a huge town, and that helped us narrow down the "villages" we were looking for. I noticed that he was only showing us cheaper places, perhaps because the original ad I called about was for a pretty cheap apartment. I told him our price range went higher than that and he was flexible enough to add another, more expensive place to the list of units we'd be viewing that day. All three apartments we saw were really nice. We liked them all, but one had no laundry (a deal-breaker) and one was really cute but smaller than we wanted. The third one was a big 2 BR with a glorious kitchen and huge living area... I'm still a little sad that someone else rented it before we could (we didn't make up our minds fast enough, and by the next weekend it was gone). Mike knew all about each apartment he showed us and actually lived in one of the houses we looked at, so he was able to give lots of information and answer all our questions. I'd definitely recommend NCA to anybody looking for a place in Newton or the surrounding towns. They don't seem to always have a ton of listings, but based on the places we saw I'd say that they look for quality rental units, and the customer service can't be beat. Compared to some of the other crappy realtors we had to deal with during this process, speaking to someone so friendly and helpful was a breath of fresh air.

In general, you don't think much about a property manager until things go wrong, and then you learn…read morewhether you have a winner or a loser. These guys are the WINNERS! - or more importantly, we are the winners for hiring them. The best way for me to describe how good they are is to compare Platinum to our previous property manger is to list all the things they do right: 1. They provide organized and detailed financial statements, budgets, long-term planning in order to maintain property value, and they keep a good eye on the reserves of the future. 2. They have construction knowledge and know what to do when things break. 3. They have a comprehensive list of professional service providers and repair consultants so when things do go wrong, they can call someone over quickly - roofs, elevator, cleaners, gardeners, alarm services, etc. 4. They are able to do the legwork to get detailed bids, negotiate, and oversee projects so that we are using the best service people. They are responsive by email and phone when they are needed. 5. They even helped me source a service person to do some work inside my unit 6. The understand insurance and contracts. The property manager we had before Platinum was disorganized, inexperienced, and useless. Two years into that contract and we knew we need to find another property manager. We have been with Platinum for a little more than 2 years and we are so grateful to have found them. And finally, we are a small building with just 8 units. Most property managers didn't want to work with us because of our size, but we are thrilled that Platinum took us on as a client.

Tim and Phuong started managing our building in East Boston a few months ago. Our building isn't…read moreeasy to manage with all its weird quirks and idiosyncrasies, but they do a good job working through all the issues and keeping all the owners informed. They seem very experienced and are very professional.

I recently rented with South Boston Property Managers and had a great experience. My property…read moremanager was very communicative and always very responsive. I had to leave my lease early due to a surgery and relocation and my property manager was supportive with every step of the way. They were able to work with me on both ends of moving in and out to make sure every need was met. This is high quality service and it was greatly appreciated!

I found my previous apartment at the perfect time. From the start, Craig communicated clearly and…read morewas very understanding of how stressful moving can be. Throughout my year as his tenant, he remained honest and respectable. He was quick to assist with any maintenance or household needs. He ensures the property is well maintained and is always professional. I've had no problems with him as a landlord and that can be difficult to find in Boston. I would safely recommend leasing with him!

I am an owner of a multi family property in metro west Massachusetts. Breton performs my…read moremanagement services. They do a tremendous job, offering quick and professional communication. The owner is knowledgeable and cares about his clients. If you're looking for a local firm that cares about your property and will work with you to earn your business, this is it. I am happy to recommend Breton for your property management needs.

Writing on behalf of a friend:…read more They worked with The Rental Group when there was very less time at hand. Inquiry was submitted for the property of interest and within a few days the lease was signed and the keys handed off: the man behind this was Mr. Frank Mitrano. He was very responsive throughout the process, showing high level of dedication and commitment. He addressed every concern and ensured that they were comfortable. If you are reaching out to this realty, ask for Frank!

My roommate and I had a very particular situation (rental subsidy) and had been apartment hunting…read morefor months. So, working with the Rental Group- Frank specifically; truly felt like a holiday miracle. Frank handled our situation professionally and with genuine persistent care. Going above and beyond during these holiday times to advocate for, and promptly secure our dream apartment. Frank is an honest and genuine individual, truly a pleasure to work with. We will thoroughly be enjoying our beautiful new apartment. Thank you!

Very few real estate broker owners treat their agents as well as Annette Norton, the owner and…read morebroker of RE/MAX Best Choice. When you wan to work with a professional agent that cares about their business and has the full support of their owner, then this company is your best choice! Annette cares about her agents and they in turn, care about providing the best service for their clients.

We were referred to John Popp by our Mortgage Broker. From the first meeting, John was very honest…read moreand straight forward, and never misled us. John went out of his way to clear his schedule to find convenient times in our schedule for showings. John actually left a dinner party his wife was hosting to show us the house we wound up purchasing. Additionally, one of the largest advantages to working with John was his previous experience building houses. There were numerous times that we walked into a house and John immediately was able to pick out certain issues that we would have never noticed. I highly recommend John Popp as both a buyer and seller's agent - especially for first time home buyers. Having John on our side was the best decision we made.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

I made an appointment with Daniel to see an apartment and he was very prompt and prepared with the…read morekeys and detailed information. He was also able to show me several other apartments that I had not seen advertised but fit my needs. Ultimately, I found a great place and they were very helpful in setting up the apartment with the required utilities. The only issue I had was they told me the building was RCN-compatible but it wasn't (not the end of the world).

John Chai from Town property group is extremely pushy and rude when trying to schedule showings in…read moreoccupied apartments. He does not provide 24 full hours notice (he sent me an email after business hours, on a Saturday, and with far less than 24 hours notice). He does not take no as an answer. Is this the kind of person you'd trust with your lease?