Cancel

Open app

Search

PK Floors Plus

4.4 (37 reviews)
Closed 9:00 am - 6:00 pm

Services - PK Floors Plus

Floor installation

PK Floors Plus Photos

You might also consider

Recommended Reviews - PK Floors Plus

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Living room
Victoria P.

QUALITY, PROFESSIONAL, COMMUNICATIVE, and VALUE would be used to describe my experience with PK Floors. I originally went to PK Floors Plus in Rockwall a year ago when I bought my house for a quote. Unfortunately, I couldn't get my floors done at that time because I needed to do one other big repair so I waited. Fast forward to about 3 months ago when I started looking at floors again. I got multiple quotes and kept trying to find flooring but nothing really felt right and perfect. I decided to go into PK and revisit my quote there. I cannot praise them enough for the EXCEPTIONAL customer service. The ladies up front pulled my previous stats, helped me pick out a floor (that I loved and it was super quick) and treated me so well considering I never bought anything the first time I went in. They never once treated me like I was not worth their time which some businesses do if you didn't buy anything. From that point I picked the floor I loved and they did a refreshed quote it took about 3 weeks and here I am with the most GORGEOUS floors. Angie worked with me on the details prior to the installation and kept me up to date and answered all my questions. Martin was the project lead over my installation and he checked in often always making sure everything was right and completed to my satisfaction. Installation was SO QUICK! I had an entire house full of carpet and they had it out and installing some of the floor in one day! They worked all day and cleaned up so well after the first day! I was really impressed how the crew cleaned up. I was able to come in and go straight to bed without needing to clean up. The next day installation continued (oh, they always arrived on time when they said they would too) and they pretty much had everything done the second day. Once again, they cleaned up very well. I will say ripping out tons of carpet and installing LVP does make quite a bit of dust. So, what happens next? Martin calls and says he is sending over someone to come clean!! The woman was very nice and mopped all the floors and wiped down all the surfaces in my home to get the dust off. This was a welcome surprise and really helped to make the whole process so easy. Nothing worse than having to clean up after work, and I didn't have to. The construction trash was picked up, COMPLETELY, the next day from the front yard (I've had debris left before and there was NOTHING left). The way they clean up is just amazing. Installers also put all my furniture back after install (forgot to mention that). The Plummer came as scheduled and did his thing efficiently, and then the painter came and took care of painting the trim. Multiple quotes I got did NOT include this! They all said they would install quarter round but there was no painting to match the trim. PK's quote included all that other quotes didn't, and I ended up getting the kitchen done as well (not in the other quotes) all for a price that was ultimately less than the competition. Factor in their professionalism and the fact I felt I could TRUST their work and they would do things right (something I didn't quite feel with others) it made purchasing these floors the best thing I've done since moving in. I wouldn't hesitate to recommend them to others and I will definitely be contacting them again when I want to make improvements to my kitchen. 100% give PK Floors a chance for your project because you won't be disappointed.

Swayed by all the positive reviews we went with PK Floors Plus off Ridge Road in Rockwall for our Master Bathroom remodel. Be VERY careful and although the price may seem reasonable, you will pay more in the long run. I provided a breakdown of our signed agreement/price. I have also provided an unprofessional breakdown of the timeline provided to us by Cesar. The picture is where we stand today, on 11/17. The complete lack of communication from Cesar is beyond unprofessional. No clue what was happening on a day-to-day basis, who would be here and the hours they would start. Sometimes they'd show before 8am, sometimes after 10am and sometimes not at all. The workers themselves are skilled, and very thoughtful about the home in general when it comes to cleaning up. But there was/is a language barrier which at times made things tricky. As nice as the workers are, it became obvious very quickly, that Enrique who came now and again to look over the job knew how to use the epoxy grout product, but the actual workers doing the work did not. They also used white caulk where they should have used tan. Text from Cesar said they would fix this. Again, still waiting with no communication on actually when. The kicker, and final straw was on the 11/15 my husband receives a text from Cesar saying the "electrical would be tomorrow and they are checking on drywall but had some bad news of the LVP flooring. Item was discontinued. But they never told us. They gave us delivery of early November. And now they are telling us it was discontinued; I have some alternatives." Of course, being informed the flooring wasn't even expected to arrive until early November via this text was also the first we had heard. I hit the roof. Husband asked him to tally to date. It's the 17th and no electrical folks have come, no tilers have come to fix the issue, no additional communications from Cesar accept after we called again about the tally and now we're supposedly waiting on the plumbers numbers before this can be delivered. We paid 75% already (~14K) , so I'm sure the issue is not wanting to give us money back. We have VERY little faith any of this will be resolved by the folks at PK Flooring Plus off Ridge in Rockwall and are already seeking out alternatives. We felt the need to post this to share what was once our dream of a luxurious master bathroom turning into one of the worst decisions we have made for this home. Think twice, and maybe a third time before going this direction. From: Cesar F Sent: Wednesday, November 1, 2023 3:14 PM To: John A Subject: PK Floors updated install schedule Here' the schedule 11/2-11-3 Plumber arriving 11/2 early afternoon 11/4 electrical 11/6 tile install starts 3 maybe 4 days 11/10? LVP install TBD 11/13 drywall repair TBD thank you Cesar

a fireplace in a living room
Bo R.

Minus a couple of hiccups in the beginning, I would only recommend PK Flooring. I did my homework and checked with their competitors. PK's price was fair, actually beating a few other quotes, their product superior, and their installation team professional. PK and their team worked around my schedule, installing my floors during a time when I would be gone & my dogs in boarding. His staff were on sight everyday and left in accordance with my requests so as not to disturb my neighbors. How do I know...:because home security system let me check in The installers cleaned up superbly, leaving no mess to be dealt with when I returned home. Follow calls from Jayden to confirm all was my to liking was much appreciated. And her ability and knowledge of flooring products they had to offer helped me eliminate options quickly, so I quickly was able to decide on a few colors. Taking home a huge sample sheet versus a little 3x5 square sample (which is what all the competitors provided) was so helpful in confirming my choice. My floors are perfect! And now.....PK will be my first choice for my next project: updating the bathrooms!!!!

a bathroom with a large tub

The plus in pk floors is legit. They did an amazing job on our new bathroom! Estimate was accurate and the work was done as promised. It came out amazing. We have used them for many projects over the last several years and will continue to do so!!

just prior to final touch ups
Chris C.

I cannot say enough positive things about PK floors. They did an amazing job with the tile and wall behind our stove top. It looks absolutely amazing (pic before final touch up below). Easy to work with, flexible, good value and delivered as promised in a timely fashion. It was a difficult situation as they had to remove/repair previous work that had been poorly done by another contractor and they handled it professionally. They do far more than just floors and I would recommend them for ANY work or remodel needed. Thanks again Patrick for the beautiful kitchen!

a bathroom with a bathtub and shower

See all

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of B S.
0
4
0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of S C.
0
3
0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Sam L.
0
10
0

4 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of L S.
0
11
0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of B G.
0
13
0

4 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of Tim G.
16
9
88

9 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - PK Floors Plus

Review Highlights - PK Floors Plus

After getting weeks of run-around from our first contractor, a happenstance meeting with Patrick at a doctor's office led us to PK.

Mentioned in 14 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Flooring 1,918 times last month within 25 miles of this business.

Verify this business

All About Floors - Front of Store at 10 Mustang Ct Forney TX 75126

All About Floors

(6 reviews)

Just completed a complete remodel of my master bedroom, bath and closet, plus added hardwood floors…read moreto two other bedrooms, and it was the BEST experience, primarily due to the care and concern of Patty McClain, the owner! She had incredible ideas, flawless taste, and hands down the BEST crew ever. I can't even count how many times she personally came over to the jobsite to check progress, help make decisions, and keep the work rolling. She even came over one evening and helped me pack up everything so that we could get to work on the GORGEOUS wood floors! Every contractor and craftsman was meticulous, neat, polite, and VERY picky about their quality of work. They were respectful or our property, our time, and our home. And of course Patty kept it all rolling! My new bathroom especially is breathtaking and FABULOUS! I'm sure we added significant value to our home. I'd work with Patty again in a heartbeat.

All About Floors installed new flooring in the majority of my home when I purchased it less than a…read moreyear ago. I was advised that the carpet would be appropriate with pets, but its condition is so poor that it can no longer be vacuumed due to the strings that have pulled out. Nine months later, my carpet needs replacing. All About Floors refused to replace the carpet or help me in any way. I am now faced with the cost of replacing of over 1000 feet of carpet, ten months after installation. If you go to All About Floors, don't expect them to take any responsibility for the work once it's done.

Ryan’s Epoxy

Ryan’s Epoxy

(9 reviews)

We hired Ryan to transform our garage floor with a base coat of epoxy, flakes and a top coat of…read morepolyaspartic and the results are nothing short of stunning. The finish is flawless, super durable, and looks like it belongs in a showroom. Ryan was a pleasure to work with from start to finish: quick to respond, clear communication, showed up exactly when he said he would, and kept the workspace spotless. What really sets him apart is the extra effort. I was out of town during part of the job and had a huge, heavy package delivered to the driveway. Without me even asking, Ryan moved it all the way to the backyard so it wouldn't get damaged or stolen. That kind of thoughtfulness and going above and beyond is rare these days. The project was completed on schedule, on budget, and with zero headaches. If you're considering an epoxy floor, don't hesitate - Ryan is your guy. We couldn't be happier with how it turned out! Thanks again, Ryan!

I contacted Zachery from Ryan's Epoxy to get a flake epoxy job done for my 2-car garage, and I…read morecouldn't be happier with the results. From the very beginning, Zachery was professional and responsive. He gave me a quote quickly, and the price was well below most of the other quotes I had received. He also showed me dozens of photos of previous jobs, which really gave me confidence in his work. He scheduled the job promptly and completed the entire garage in just 2 days. The finished product looks fantastic--clean, durable, and exactly what I was hoping for. He also backed up the work with a 15-year warranty, which gave me added peace of mind. Highly recommend Zachery and Ryan's Epoxy if you're looking for great workmanship, excellent customer service, and a solid value.

Floors 4 Less

Floors 4 Less

(14 reviews)

We had a terrible experience with this company. They cut corners and we ended up with more problems…read moreafter their work. There were at least 5 aesthetic things they did incorrectly, but they took so long to complete the job that I just wanted them out of my house. About 3 weeks later, all of the issues started coming to light. We called about the post-completion issues, and were told to "call licensed professionals about it." Which was interesting, because we were under the impression we had hired licensed professionals when we hired them to do the work. Buyer beware.

I had Luxury Vinyl Flooring installed and have been unable to get Shawn to keep his word about…read moremaking some corrections. A gap in the Flooring in front of the toilet, the base board cut too long and the bathroom vanity does not butt against the wall, and a mark (maybe a scratch) where the fridge was moved where putting things back together. I promptly paid and Shawn, the Frisco store manager, continues to promise to come by and make these few quick fixes but never follows through. I've emailed the owner, Sharif Asad, and got no response. What's more frustrating is the fact that I got their information from the KRLD Consumer Team. I have even reached out to them to no avail. The Flooring was installed in my mom's house, after she was taken advantage of by another contractor who took ALL her money and did only half the work. I paid to have the flooring redone since the loose laminate flooring was unsafe for my 76 year old mother.

PK Floors Plus - flooring - Updated May 2026

Loading...
Loading...
Loading...