I used Yelp to find Ace Appliance Repair to install a new dishwasher. From Kim on the phone…read morescheduling to John performing the installation it was an easy process. The cost was reasonable and the workmanship was great! I am really in Iowa City!

The technician was on time and the repair was completed quickly. Excellent service that I would…read morehighly recommend. The price was fair.

This service was the best experience I've ever had with a repair person. Alex knew exactly how to…read morefix our oven and what part it needed and had it fixed in less than 2 weeks. Then discovered why our Icemaker was freezing up and fixed that too. At a discount. A great service company to deal with. Ask for Alex.

THE place in Cedar Rapids to get your major appliances. Locally owned, brothers Craig & Steve took…read moreover a successful business from their parents and made it even more so. Most people would be surprised to learn that this little downtown shop is Whirlpool's top dealer in the state. Their prices are as good or better than any of the chains and you get to deal directly with the owners. Home Appliance sells Whirlpool, Maytag, Kitchenaid, Bosch and few other brands. They service and stock parts (in-house) for everything they sell. Here's the cool part: if you're even a little bit handy, when the time comes to have your appliance repaired Craig or Steve will diagnose your problem, tell you exactly how to fix it yourself and sell you all the parts to do it. They are the Click and Clack of the appliance industry right here in river city! I've saved hundreds over the years in repair costs. The last time I had a repair question at Sears, they gave me a 900-number to call for service support at a the rate of $4/minute. Never again, I pledged! That was over 12 years ago. I've taken my business here ever since and have never been disappointed.

Price wise, I believe them to be competitive, however, don't have much to compare to. I will say,…read moreevery time I've needed em to come out, they were here same day or night. A few times, I was told they couldn't promise getting here same day, but somehow, they Always manage to. Their techs are knowledgeable, courteous, professional, very pleasant to deal with. They've been my saving grace, especially one time, it was a (-45 below). Thank you Ilten's!

We finally found out where all the great techs work. We recently needed a new furnace and decided…read moreto go with ILTENS and we don't regret it they were very professional and respectful. I've had a lot of work done in the past and this is the first time the city inspector stopped on his way out to tell us what a great job Brian did on the install. When he left everything was cleaned up and it looked like they had never been here except for the new furnace that works great. They get a five star plus rating from us. JK from Cedar Rapids

John did a great job repairing our Maytag oven and the ice maker for our fridge. He brought our…read moreice maker/dispenser back to life!! Lampe was easy to schedule with, prompt on time service, great results at a reasonable price. John also answered all our questions and made great recommendations for future purchases.

I called Lampe to come out and look at my refrigerator. He originally scheduled an appt for the…read morenext day but was able to come out the same day, which was very much appreciated since it was a refrigerator issue! The first company I called could not come out for a week. He was courteous, professional and honest. I will use this company again for appliance repair needs.

Awesome company! All employees are wonderful to work with. Questions? All answered. They never push…read morean item. And are very knowledgeable! We bought all new appliances and thankfully after looking at all of the options we changed two appliances. We wouldn't have been happy with our initial choice. And they work on what they sell. Big Box stores don't! We won't go anywhere else. Oh, and the prices are the same!!!!

The assistance by their staff and repair tech was fantastic! I was trying to get a warranty…read morecoverage for my refrigerator with Frigidaire but met with such horrible customer service from Frigidaire's contracted overseas reps that were rude and no help. I called Iowa Appliance and they jumped in with assistance and after John (tech repair) found the problem they ordered the part and installed it and it works fantastic!!

I have a sears extended warranty on several appliances. The latest repair- the guy showed up the…read moreday I called, and my dishwasher was running when he left. He was polite, efficient, and in a bit of a hurry toget to the next place- which is fine,since I was the previous "next place" and was happy to get every thing fixed so fast! Note that- in previous years I have been unhappy with the sears warrenty/repair service- because the waits USED to be much too long (weeks even)- it seems like they have made an effort to turn that around- and have succeeded- I guess hiring more people. The last few repair visits have been much quicker (this was not a fluke).

Requested a wash machine eval, sent a young man in 2 days. Did an evaluation, recommended…read morereplacement vs repair. I wasted $125

NOT RECOMMEDED!! I had a very sporadic issue with my front…read moreloading washer being full of water when empty or not draining at the end of a cycle. After 3 or 4 times of opening the door and getting a bath, I called Metro Appliance on the recommendation of a friend. Without even looking at the washer, they diagnosed the problem over the phone as being a leaky water valve (shouldn't I have heard water running or dripping if this was the case?). After rescheduling my appointment 3 times, they fianlly sent an elderly repairman (near 70) to my house who did ABSOLUTELY NOTHING to diagnose the cause of the problem. I don't know if the part was really needed or if it was (as a friend later suggested) something stuck in the drain pipe that was keeping it from emptying completely. Instead the repairman swore repeatedly (and I mean loudly and offensively!) as he wrestled the washer out of place to replace the valve. He also swore at architects, plumbers and builders for putting laundry rooms in tight spaces. He did not let me keep the replaced part so I could have it checked out by Sears, and when I asked him if he was sure that was the problem and he said "I don't know, I hope so." So I paid $155.10 for hope?? Let's just say my confidence in his repair is pretty low and I will never have them into my home ever again.

Metro Appliance is under new management as of about a year or so ago. They still stock a lot of…read moreappliance parts, especially electric oven heating elements. If they don't stock it, they can usually get the part within 48 hours. Just across the street from Home Appliance. Between the two of them, they have everything you need. If they don't have it, you don't need it!

Worked with Tammy to purchase a stove top. Very accommodating and so nice to work with. She was…read morealso very knowledgeable concerning the stove top.Wanted to buy from a reputable company that will service if needed. Feel Slager Appliances will be there if need be. Janice T. August 7, 2026

TERRIBLE DO NOT SHOP HERE!! I purchased a washer and was…read moretold a delivery date..I get the call to confirm the date and the time will not work. I advised a time frame that would work and waited 3 days for a proper time slot bit still don't get a time that would work. Brittni sales associate said a different day and pushes it out 3 more days!!!! NO CUSTOMER SERVICE SHE COULD CARE LESS

I am a satisfied customer. As one who does things themselves (I do my own installation). I think…read morethe machines are satisfactory and for a reasonable price. I do my shopping investigation before hand. I don't get the cheapest nor, the most expensive. The dryer I got a whiles back (last year) worked about great, and of course how things work out, my washer crapped out...on sunday.. Going there today to get a new washer. If they got the right price, I be coming home with a washer from there. ps.. I got a Refrig from them like 3yrs or was it 5 yrs back still running... I got a bigger frig then what we had... did all the measurements and got one to fit and it was a very very tight fit... but all is good. When all is done and said, these appliances (from anywhere) only have a certain life span. Trying to get good help nowadays for a thankless job. The store owner is a business man and is fair. His margin for problems aren't like a big store I'm sure any complaints about his help you read here were followed up on. Sometimes workers have bad days and/or lie to bosses and sometimes customers can be unreasonable. Be fair to the owner and he will be fair to you....That is what I have found anyways....

We bought a GE profile built in microwave and discovered that it did not have the mute feature…read more This was a feature I loved with my prior microwave. The manager said that we would have to pay a 30% restocking fee to return it because it was a custom order! They had it in their warehouse already and we didn't even know it was considered a custom order. Very disappointed. We were also told that the other GE microwaves that would fit in our space also no longer had the mute feature.

I dealt with Blue Collar appliance a few years ago on a faulty part issue with an LG fridge and the…read moretech was excellent and professional. I called them again recently to fix an LG washer that was leaking. It still worked fine except for a bit of leaking that I handled by putting a towel down. A tech came out and said it was a faulty valve. Part was ordered and tech came and said part he got was faulty. The washer no longer fills up and throws an error code. I called back and asked detailed ? about what was done and for detailed itemizations. I got yelled at and still in tears. I should have just bought new but I like my washer and thought it was worth getting repaired. Lesson learned

Scheduling was a nightmare, so we never got a repair. They were contracted with us through Lowe's,…read morewe set an appt, they asked for phone confirmation (before service), we confirmed, they said it was too late, couldn't see us for another long while, were the opposite of helpful over the phone. Asking Lowe's for a different service.