Price wise, I believe them to be competitive, however, don't have much to compare to. I will say,…read moreevery time I've needed em to come out, they were here same day or night. A few times, I was told they couldn't promise getting here same day, but somehow, they Always manage to. Their techs are knowledgeable, courteous, professional, very pleasant to deal with. They've been my saving grace, especially one time, it was a (-45 below). Thank you Ilten's!

We finally found out where all the great techs work. We recently needed a new furnace and decided…read moreto go with ILTENS and we don't regret it they were very professional and respectful. I've had a lot of work done in the past and this is the first time the city inspector stopped on his way out to tell us what a great job Brian did on the install. When he left everything was cleaned up and it looked like they had never been here except for the new furnace that works great. They get a five star plus rating from us. JK from Cedar Rapids

John did a great job repairing our Maytag oven and the ice maker for our fridge. He brought our…read moreice maker/dispenser back to life!! Lampe was easy to schedule with, prompt on time service, great results at a reasonable price. John also answered all our questions and made great recommendations for future purchases.

I called Lampe to come out and look at my refrigerator. He originally scheduled an appt for the…read morenext day but was able to come out the same day, which was very much appreciated since it was a refrigerator issue! The first company I called could not come out for a week. He was courteous, professional and honest. I will use this company again for appliance repair needs.

The assistance by their staff and repair tech was fantastic! I was trying to get a warranty…read morecoverage for my refrigerator with Frigidaire but met with such horrible customer service from Frigidaire's contracted overseas reps that were rude and no help. I called Iowa Appliance and they jumped in with assistance and after John (tech repair) found the problem they ordered the part and installed it and it works fantastic!!

We have used Iowa Appliance twice now and have nothing but positive things to say! When our washing…read moremachine went out three weeks after having a new baby we knew we needed something quality but also something fast! we stopped in just to look and ended up purchasing and having the unit delivered all in the same day! Their customer service is unmatched! everyone from the sales manager to the delivery crew were top notch and so respectful! Almost a year later we had to replace our dish washer. Again, the sales person was so down to earth and honest. He was not trying to sell us on the most expensive unit and talked us through all of our options. We had to wait a period of time as the unit we wanted was back ordered, no fault of the company. Again, the delivery guys were polite and efficient. I will be going back for all my future appliances! Love shopping local and having the best service!

Requested a wash machine eval, sent a young man in 2 days. Did an evaluation, recommended…read morereplacement vs repair. I wasted $125

Excellent service by Brian. He did the installation of the parts very well. If I have another issue…read morewith the washer or dryer I will be calling Sears. Thank you.

NOT RECOMMEDED!! I had a very sporadic issue with my front…read moreloading washer being full of water when empty or not draining at the end of a cycle. After 3 or 4 times of opening the door and getting a bath, I called Metro Appliance on the recommendation of a friend. Without even looking at the washer, they diagnosed the problem over the phone as being a leaky water valve (shouldn't I have heard water running or dripping if this was the case?). After rescheduling my appointment 3 times, they fianlly sent an elderly repairman (near 70) to my house who did ABSOLUTELY NOTHING to diagnose the cause of the problem. I don't know if the part was really needed or if it was (as a friend later suggested) something stuck in the drain pipe that was keeping it from emptying completely. Instead the repairman swore repeatedly (and I mean loudly and offensively!) as he wrestled the washer out of place to replace the valve. He also swore at architects, plumbers and builders for putting laundry rooms in tight spaces. He did not let me keep the replaced part so I could have it checked out by Sears, and when I asked him if he was sure that was the problem and he said "I don't know, I hope so." So I paid $155.10 for hope?? Let's just say my confidence in his repair is pretty low and I will never have them into my home ever again.

Metro Appliance is under new management as of about a year or so ago. They still stock a lot of…read moreappliance parts, especially electric oven heating elements. If they don't stock it, they can usually get the part within 48 hours. Just across the street from Home Appliance. Between the two of them, they have everything you need. If they don't have it, you don't need it!

I feel I should update my review. Almost exactly five years ago we purchased a new stove through…read moreSlager Appliances and my previous review outlines how that all went. From the selection, to the staff to the pricing. No complaints here. But alas, the oven stopped working as I went to pop in lasagna last week. UGH. My handy father-in-law checked it over-- the elements all worked, the stovetop worked, the back of it looked in fine order and your guess is as good as his on what is wrong. We had to bring in the professionals. I emailed Slagers (including when we purchased it, the model number, etc). They said the could fit us in and to give them a ring. We called on a Friday afternoon and they were able to fit us in Monday morning at 8AM. Huzzah. I was given an 8-10AM window and our technician, Nate, came right at 9AM. He was insanely knowledgeable and pleasant. He found the fix within ten minutes. He outlined the bill with me prior to leaving, as to ensure no surprised. Boom. Done. The appliance ownership that comes along with homeownership isn't always the easiest or glorious. They cost a lot and it's frustrating when something so insanely necessary for day to day life isn't working-- Slager Appliances has got you covered!

TERRIBLE DO NOT SHOP HERE!! I purchased a washer and was…read moretold a delivery date..I get the call to confirm the date and the time will not work. I advised a time frame that would work and waited 3 days for a proper time slot bit still don't get a time that would work. Brittni sales associate said a different day and pushes it out 3 more days!!!! NO CUSTOMER SERVICE SHE COULD CARE LESS

We bought a GE profile built in microwave and discovered that it did not have the mute feature…read more This was a feature I loved with my prior microwave. The manager said that we would have to pay a 30% restocking fee to return it because it was a custom order! They had it in their warehouse already and we didn't even know it was considered a custom order. Very disappointed. We were also told that the other GE microwaves that would fit in our space also no longer had the mute feature.

Mr K showed up on time and was neatly dresses and was very respectful of my home. Mr K has…read moreinstalled a wall mount TV and on another occasion he fixed my dishwasher. I feel that for the quality of work that was done they were reasonable.