Price wise, I believe them to be competitive, however, don't have much to compare to. I will say,…read moreevery time I've needed em to come out, they were here same day or night. A few times, I was told they couldn't promise getting here same day, but somehow, they Always manage to. Their techs are knowledgeable, courteous, professional, very pleasant to deal with. They've been my saving grace, especially one time, it was a (-45 below). Thank you Ilten's!

We finally found out where all the great techs work. We recently needed a new furnace and decided…read moreto go with ILTENS and we don't regret it they were very professional and respectful. I've had a lot of work done in the past and this is the first time the city inspector stopped on his way out to tell us what a great job Brian did on the install. When he left everything was cleaned up and it looked like they had never been here except for the new furnace that works great. They get a five star plus rating from us. JK from Cedar Rapids

This service was the best experience I've ever had with a repair person. Alex knew exactly how to…read morefix our oven and what part it needed and had it fixed in less than 2 weeks. Then discovered why our Icemaker was freezing up and fixed that too. At a discount. A great service company to deal with. Ask for Alex.

Home Appliance is the best. My 10 year old refrigerator was having problems, so I set up a service…read morecall on Tuesday, after Labor Day holiday. The Friday before, I realized my fridge had stopped cooling/freezing, so called them at 1pm. They said they were really booked but tried to troubleshoot with me over the phone. That didn't fix the problem, so Craig said he would have a couple service guys stop over within the next hour or two to see if they could get it going. They ended up fixing my fridge that afternoon despite their busy schedule. Wow, that is great service you don't see very often. I am, and will continue to be, a loyal customer of Home Appliance. I can't say enough about how wonderful they are!

I would recommend Blue Collar Repair! Jordan called within hours of my call to Whirlpool & was able…read moreto schedule appt for 2 days later. Jimmy called to let me know what time he would be here & was on time, listened to my issue, quick to diagnose & parts were ordered that day. He was great to work with! Very professional & knowledgeable. Parts were in within 2 days & appt was scheduled for the next day. Brian came to replace the parts & was also great to work with! Took the time to listen to my concerns & didn't leave until the issue was taken care of@

I dealt with Blue Collar appliance a few years ago on a faulty part issue with an LG fridge and the…read moretech was excellent and professional. I called them again recently to fix an LG washer that was leaking. It still worked fine except for a bit of leaking that I handled by putting a towel down. A tech came out and said it was a faulty valve. Part was ordered and tech came and said part he got was faulty. The washer no longer fills up and throws an error code. I called back and asked detailed ? about what was done and for detailed itemizations. I got yelled at and still in tears. I should have just bought new but I like my washer and thought it was worth getting repaired. Lesson learned

NOT RECOMMEDED!! I had a very sporadic issue with my front…read moreloading washer being full of water when empty or not draining at the end of a cycle. After 3 or 4 times of opening the door and getting a bath, I called Metro Appliance on the recommendation of a friend. Without even looking at the washer, they diagnosed the problem over the phone as being a leaky water valve (shouldn't I have heard water running or dripping if this was the case?). After rescheduling my appointment 3 times, they fianlly sent an elderly repairman (near 70) to my house who did ABSOLUTELY NOTHING to diagnose the cause of the problem. I don't know if the part was really needed or if it was (as a friend later suggested) something stuck in the drain pipe that was keeping it from emptying completely. Instead the repairman swore repeatedly (and I mean loudly and offensively!) as he wrestled the washer out of place to replace the valve. He also swore at architects, plumbers and builders for putting laundry rooms in tight spaces. He did not let me keep the replaced part so I could have it checked out by Sears, and when I asked him if he was sure that was the problem and he said "I don't know, I hope so." So I paid $155.10 for hope?? Let's just say my confidence in his repair is pretty low and I will never have them into my home ever again.

Metro Appliance is under new management as of about a year or so ago. They still stock a lot of…read moreappliance parts, especially electric oven heating elements. If they don't stock it, they can usually get the part within 48 hours. Just across the street from Home Appliance. Between the two of them, they have everything you need. If they don't have it, you don't need it!

Worked with Tammy to purchase a stove top. Very accommodating and so nice to work with. She was…read morealso very knowledgeable concerning the stove top.Wanted to buy from a reputable company that will service if needed. Feel Slager Appliances will be there if need be. Janice T. August 7, 2026

TERRIBLE DO NOT SHOP HERE!! I purchased a washer and was…read moretold a delivery date..I get the call to confirm the date and the time will not work. I advised a time frame that would work and waited 3 days for a proper time slot bit still don't get a time that would work. Brittni sales associate said a different day and pushes it out 3 more days!!!! NO CUSTOMER SERVICE SHE COULD CARE LESS

John did a great job repairing our Maytag oven and the ice maker for our fridge. He brought our…read moreice maker/dispenser back to life!! Lampe was easy to schedule with, prompt on time service, great results at a reasonable price. John also answered all our questions and made great recommendations for future purchases.

I called Lampe to come out and look at my refrigerator. He originally scheduled an appt for the…read morenext day but was able to come out the same day, which was very much appreciated since it was a refrigerator issue! The first company I called could not come out for a week. He was courteous, professional and honest. I will use this company again for appliance repair needs.