So friendly and prompt!…read more A year ago they came and fixed our furnace for us when it stopped working in very cold temperatures. So, when our water heater decided to suddenly stop doing it's job of providing any resemblance of hot running fluid, we immediately called them again and they came out the very next day! Both times Craig was on the call, and he was very nice, explained what broke and fixed it quickly. I recommend them to anyone needing repairs in their specialties!

Schaal Plumbing, Heating & Cooling replaced our central air conditioning and furnace in our home…read more Schaal were great to work with the entire time as they made the complete project uneventful and painless. Starting with Sam Zeibol who came to our home and diagnosed and explained the reasons we were having the issues we were. Pricing was very reasonable and Sam gave us several options to choose from based on cost and efficiency. He also explained the tax credits and package discounts that were available at the time. The installation professionals from Schaal were efficient, clean and very friendly. They worked their tail off and was very respectful of there surroundings. These young men earn everything they are being paid and left a lasting impression. Overall, we had a first class experience during a very stressful and trying time. We would recommend Schaal with no hesitation.

I used Yelp to find Ace Appliance Repair to install a new dishwasher. From Kim on the phone…read morescheduling to John performing the installation it was an easy process. The cost was reasonable and the workmanship was great! I am really in Iowa City!

The technician was on time and the repair was completed quickly. Excellent service that I would…read morehighly recommend. The price was fair.

John did a great job repairing our Maytag oven and the ice maker for our fridge. He brought our…read moreice maker/dispenser back to life!! Lampe was easy to schedule with, prompt on time service, great results at a reasonable price. John also answered all our questions and made great recommendations for future purchases.

I called Lampe to come out and look at my refrigerator. He originally scheduled an appt for the…read morenext day but was able to come out the same day, which was very much appreciated since it was a refrigerator issue! The first company I called could not come out for a week. He was courteous, professional and honest. I will use this company again for appliance repair needs.

This service was the best experience I've ever had with a repair person. Alex knew exactly how to…read morefix our oven and what part it needed and had it fixed in less than 2 weeks. Then discovered why our Icemaker was freezing up and fixed that too. At a discount. A great service company to deal with. Ask for Alex.

THE place in Cedar Rapids to get your major appliances. Locally owned, brothers Craig & Steve took…read moreover a successful business from their parents and made it even more so. Most people would be surprised to learn that this little downtown shop is Whirlpool's top dealer in the state. Their prices are as good or better than any of the chains and you get to deal directly with the owners. Home Appliance sells Whirlpool, Maytag, Kitchenaid, Bosch and few other brands. They service and stock parts (in-house) for everything they sell. Here's the cool part: if you're even a little bit handy, when the time comes to have your appliance repaired Craig or Steve will diagnose your problem, tell you exactly how to fix it yourself and sell you all the parts to do it. They are the Click and Clack of the appliance industry right here in river city! I've saved hundreds over the years in repair costs. The last time I had a repair question at Sears, they gave me a 900-number to call for service support at a the rate of $4/minute. Never again, I pledged! That was over 12 years ago. I've taken my business here ever since and have never been disappointed.

Awesome company! All employees are wonderful to work with. Questions? All answered. They never push…read morean item. And are very knowledgeable! We bought all new appliances and thankfully after looking at all of the options we changed two appliances. We wouldn't have been happy with our initial choice. And they work on what they sell. Big Box stores don't! We won't go anywhere else. Oh, and the prices are the same!!!!

The assistance by their staff and repair tech was fantastic! I was trying to get a warranty…read morecoverage for my refrigerator with Frigidaire but met with such horrible customer service from Frigidaire's contracted overseas reps that were rude and no help. I called Iowa Appliance and they jumped in with assistance and after John (tech repair) found the problem they ordered the part and installed it and it works fantastic!!

Crow's was recommended to us by our HVAC company. From the time we scheduled our appointment with…read moreLogan until the completion of the service, customer services was superior. Roy was awesome and very knowledgeable. He informed me that Crow's co-owners hold various chimney/fireplace certifications; which I learned is not a requirement in the state of Iowa. Roy showed me something with our gas fireplace that shocked me, as we had been running it for nearly two seasons with this problem. Roy likely saved us from potentially becoming very sick. Inspections are worth it. This is their busiest season right now, so you may have to wait a few weeks to be serviced. Can't recommend them enough! You can't go wrong with Crow's. Veteran co-owned business, too!

I have used Crow's Chimney sweep in the past for chimney cleaning and maintenance and have always…read morebeen impressed with their reliability and expertise, but this past week they surpassed all my expectations. After calling the company that installed my gas fireplace that wasn't working, waiting 2 weeks for them to come and service it only to be told they don't service gas fireplaces even though they sell them, and suggesting I call Crow's did I get the fireplace fixed. Not only did he come to my home days after I called, he found the issue plus other issues with the way it was installed and fixed those as well. Then he ardently put the fireplace back together placing each log and checking to see how how the flames looked. Mind you, he took two hours on a FRIDAY NIGHT to get this all done. So impressed! Highly recommend this company.

I am a satisfied customer. As one who does things themselves (I do my own installation). I think…read morethe machines are satisfactory and for a reasonable price. I do my shopping investigation before hand. I don't get the cheapest nor, the most expensive. The dryer I got a whiles back (last year) worked about great, and of course how things work out, my washer crapped out...on sunday.. Going there today to get a new washer. If they got the right price, I be coming home with a washer from there. ps.. I got a Refrig from them like 3yrs or was it 5 yrs back still running... I got a bigger frig then what we had... did all the measurements and got one to fit and it was a very very tight fit... but all is good. When all is done and said, these appliances (from anywhere) only have a certain life span. Trying to get good help nowadays for a thankless job. The store owner is a business man and is fair. His margin for problems aren't like a big store I'm sure any complaints about his help you read here were followed up on. Sometimes workers have bad days and/or lie to bosses and sometimes customers can be unreasonable. Be fair to the owner and he will be fair to you....That is what I have found anyways....

We bought a GE profile built in microwave and discovered that it did not have the mute feature…read more This was a feature I loved with my prior microwave. The manager said that we would have to pay a 30% restocking fee to return it because it was a custom order! They had it in their warehouse already and we didn't even know it was considered a custom order. Very disappointed. We were also told that the other GE microwaves that would fit in our space also no longer had the mute feature.

I brought and old, dusty vacuum cleaner in to see if it was worth keeping. The shop is clean and…read morewell organized, and the chap said it would be ready in a couple of days. Went in on Monday, picked it up and it looked to be ready for a few more years of use.

Lots and Lots of Parts I was in need of a crevice tool for…read morethe end of my Filter Queen hose. It was an odd fit but when I stopped at Kevin's they started searching through storage bin after bin and finally found a Bissell tool that made a perfect fit to the hose. I was amazed at the parts he had. I was more amazed when he gave it to me free! I looked around their store while he searched. They also have a large selection of high quality reconditioned vacuums if one is on a limited budget. It just makes good sense to have them repair yours or even better, upgrade to a better unit. Give Kevin's a look when you are in need of sales or service. You are sure to appreciate the professional approach they bring to the customer - even if they just want a crevice tool.