This place used to be a great value and good food. Recently though, it's gotten pretty rough and it seems like there's no actual way of getting in touch with anyone to tell them about it. Our favorite pizza is one with Alfredo sauce instead of marinara, pineapple, ham, and bacon. We do that for a reason. Red sauce, of any type, has bad consequences on us. The last time we ordered this item from this location it was made completely wrong, and was undercooked. They got the "no red sauce" right, but they put what appeared to be ranch dressing on it instead of alfredo. The girl that was working (nice lady with tattoos and gauges in her ears the size of quarters) was very obviously stressed to the max because she was the only one there and there was a lobby of people growing impatient. When we got home and realized it was wrong, we let it slide. Tonight I went online and ordered the very same thing. Alfredo sauce instead of marinara, pineapple, ham, and bacon. Get it home...red sauce. Picked up the phone to call them back and the girl on the phone said my name before I could even tell her what it was and freely admitted that she KNEW she made the pizza wrong. She KNEW it. ADMITTED IT. Still let me carry it out the door. So, I got told to come all the way back up there...which I did....and what do I get for my trouble...the trouble of driving in Friday 5pm Traffic on Bemiss Road (a feat no daredevil should attempt, and every Valdosta resident fears)? Nothing. I get handed a pizza by someone different, the other girl wasn't even there and I get told "someone wrote it down wrong".
Nobody wrote down anything. I ordered it online.
THEN...I get it home, cheese is congealed, it's undercooked, and all the toppings are all on one side of the pizza.
Went online to try and find a phone number or an email for an owner or SOMEONE who might actually care...nothing. First website in the history of...ever...to NOT have any actual contact information for anyone in charge.
Called the other location. Asked for the contact information for Paul Hill, who is listed as a co-owner of these locations. We were immediately given a cell phone number. Dialed the cell phone number...it rings twice, and then busy's out. Can't even call it.
I'll be throwing out BOTH pizzas and the breadsticks which, by the time we could try to eat any of it, were ice cold...and as soon as the charge moves from pending to complete, we'll be disputing this one with my bank. If we wanted undercooked pizza with bad service, there's a couple major chain franchises right..up..the...road. read more