So let me just start off with saying, I've been curious about this place for a long time. Well my wife and I finally decided on a night when we were just wiped out from work and needed something for the family and not a lot of time to try it out. Boy are we glad we did, I also will point out that we tried placing our order through Yelp! And there was a lot of confusion at first, we were worried because our order was processing, but yet it was placed through grubhub which we have never used. So out of curiosity and concern I decided to call and ask about the status of our order, the young lady on the phone was confused at first, saying she had not received it but then I heard the ding and she was very apologetic and offered to make our order as quickly as possible, but once we got it figured out she was very kind and understanding.
I offered to come in and get it as we were positive at this point no one from grubhub was going to deliver our order (which is not what we asked for but not the business' fault at all!) she offered to keep it in the hot box so we wouldn't have cold soggy pizza by the time I got it back home (thank goodness cuz three kids plus cold soggy pizza equals bad times) plus extra punches on the loyalty card they have as another way of apologizing. Overall the customer service was definitely a refreshing experience that I've missed and not had in a long time!
So now let's focus on food, we ordered a large cheese and bacon pizza nothing fancy but it was simple executed to perfection, the bacon was just crispy enough and definitely was not the run of the mill stuff you get from everywhere else. The crust was the best crust I've had in a long time, not too thick not too thin but when you bit into it it had that delicious crispy crunch that you just can't get from most places anymore. We also ordered the garlic butter breadsticks, which they use the extra large portion cups instead of the dinky little things you get from the big places, plus she threw in extra cheese for no extra charge! Then an order of boneless buffalo wings which again she included a couple extra pieces, and again no extra charge! So even without the extras as an apology the portions were definitely more than enough and worth every bit! It's a smaller place and not much for indoor dining but it's quant and quiet if you just wanted a place to have a lunch or dinner to hang out and not be surrounded by people or anything like that. I even ran into my in laws when I was walking in and we got to talking about how much they love it there too.
All in all I'm sold and hooked, this is a great little gem for a small town and I actually feel sorry for towns or cities that usually overlook smaller businesses like this because they don't know what they're missing! This isn't your run of the mill cookie cutter corporate franchise like dominos or Pizza Hut, this is a local business ran by real hard working folks trying to do there best every day and it shows. Oh and almost forgot with all that food and to feed a family of 5 for $50 in the current times and economy I'm certainly not going to complain! My wife and kids were blown away and happy and that's something I would never put a price tag on. So thanks Lilly's Pizza Niche, you will always have our business! read more