So I only order pizza from Pizza Inn because the whole family likes it the best. With that said we only order a couple of times per month because it's not exactly great for our diet. I placed a delivery order like I always do and asked them to please do not forget the garlic butter and asked that my pizza be crispy They had forgotten to do this a couple of times previously. We get our order and no garlic butter again and no crispy pizza. I am beyond irritated at this point so I call and speak to the manager and I was not nice. I was so frustrated that I hung the phone up on him. I called right back and apologized because I should not have done that. The gentleman was extremely understanding and professional and had a driver deliver it with a note from him apologizing for what had happened and that was over and above if you ask me. He made an irritated and frustrated customer happy. read more

Went here with my family a couple months ago and the food was good and the service was ... okay ish. Nothing to brag or really complain about. Fast forward to today, we call up there to check on the time they close and the guy who answered the phone was incredibly rude. He answered the phone very rude and fast. Basically but our head off for even calling. He answered the phone and said very rudely " we are closed!" We clarified and he said once again " ya we are closed" and that was that. How incredibly rude. Will never be back to a place that could care less if people show up or not. read more

This pizza is amazing!! We will be living in Midlothian 4 years in November and my husband grew up on Pizza Inn but always thought it was just a vacant building (may want to do a fresh paint job), but he finally stopped in and this is the only pizza that we are ordering going forward!! Every ingredient is fresh! And the pizza crust is the best I have ever tasted on a pizza! 12/10!!! read more

The buffet is Awesome!!!!! The staff is super friendly!!! Clean restaurant Buffalo Chicken read more

Pizza buffet is all you need to know. I've loved this pizza since I was a little kid. It's not the worlds best but it's very good. Most of it is thin crust. They make an excellent taco pizza. You can dine in even when the buffet is not going. Or you can pick up or have it delivered. Place is always busy. Staff is helpful and friendly. read more

For starters, we love Pizza Inn. Finding a location that actually has a buffet in our area is rare. This was one of the worst dining experiences ever. We arrived and ordered buffets for our party of four. The restaurant seemed to have a lot of carry out business going on, but only about three other tables had patrons for the buffet. At 6:00pm, when we arrived, the buffet had barely any pizza on it. We made salads to tide us over until the pizzas came out, but only to find the ranch dressing tasted like straight mayonnaise. It took at least 30 minutes for any pizza to be put in the buffet. Two pizzas between roughly thirteen patrons is nothing. We did manage after nearly an hour to get enough to eat to leave full. I'm not sure what the problem was. When I went to pay there was at least five people "working" behind the counter. The restaurant is severely ran down on the inside. Rips and tears in the seats of all the booths and in serious need of a paint job. Bathrooms looked rough as well. The only reason I'm leaving two stars is because the pizza was good, once it finally was put out and one employee was hustling around trying to do everything while the rest hung out in the back, including the man in a polo who looked to be the franchise owner. We will never eat here again. read more

Love it! Great prices and really good delivery time! Food is alway hot and fresh. So much better than any other pizza in Midlothian.

The salad bar was excellent it was all u could eat with pizza .every thing was fresh the service was great very accommodating. With what I needed read more

Matt is an honorable server. Impeccable service from this guy. I recommend this place 10-10! Kick ass pizza too! read more

Pizza Inn - Pizza Inn - Pizza Near Me - Midlothian, Texas

Typically we're a fan of Pizza Inn...but this was just horrific. Too much sauce, mediocre Canadian Bacon and we requested 'double mushrooms' and barely received enough to justify a typical topping of mushrooms. Delivery was prompt, so there's that... Will we order again? Highly unlikely read more

Had the buffet and was impressed as they went through their safety measures which we complied with. Unfortunately as we began to eat there was a female worker not wearing a mask around the buffet. I went to ask and was told masks were NOT required. Later she was placing cups and plates out again no mask or gloves used. I didn't even finish eating I was so disgusted. read more

My wife and I love the fresh salad bar and hot pizza buffet. Staff is very friendly and prices are reasonable. Easy to access and we have never had to wait for a table. The building/decor is a bit dated but then Pizza Inn has been around a long time so it is kind of historic. Don't let the building dissuade you because it is well worth a visit. read more

Food was cold. Old. Left from noon time and it was 6 pm. All new faces behind counter and in kitchen. Looked very thuggish and trashy. Had to refill my own drink each time. Employees were on cell phones in kitchen area. Best part was upon checking out. Have the male cashier a ten dollar bill. He gives me back two twenties and three dollar bills. Got to love that fourth grade education. read more

I went to the buffet during pandemic and they were very through and have you a new clean pizza spatula for every time you go to get your slices m. They require you to wear a mask and they asked what pizza I liked and they whipped it up moments later! I've been in Midlothian a year now but would stop by for their buffet when I was driving to Alvarado or other south places I will continue to go there m. Attentive staff and a safe environment. I write reviews when I get bad experiences but I like writing good experiences more I just want anyone to experience the good experiences I have and avoid the bad experiences! read more

I love Pizza Inn. It's the pizza of my childhood, so it holds a special place in my heart! I love how the crust is nice and crisp. I also like how the sausage is in smaller pieces than some other pizza places. That's just my preference! I like going here for the buffet so I can get a variety of kinds of pizza, plus the cheese sticks and the dessert pizza, all for one low price. The servers are always friendly here, too. read more

Went there for the buffet during the pandemic while Texas is being hit the hardest. The mindset of place is the reason Texas is leading the nation in new cases. Not one employee is wearing a mask. I asked why and was told because Ellis County doesn't require it. Yet Little Ceasers and Pizza Hut do require them of their customers and their employees. Having already been to two funerals because of this pandemic, we take this seriously. Obviously the owners and employees of Pizza Inn don't. read more

Great customer service! I got home with my pizza and they had made me the wrong kind. When I called back, the employee who took the order said he would deliver the right pizza at no charge because it was his fault. It's hard to find that level of honesty and responsibility today (except for Chick Fil A). And this store's pizzas are really good! read more

Awesome!!! I don't even live in midlothian but this will be my Pizza Inn of choice. Fresh food and awesome customer service!!!

I've been going there over 20 yrs with no problem until tonight when my pizza was snatched off my table and I was mocked and threatened by 2 employees that followed me outside.the manager has no control of his employees. read more

This place is great! The buffet was fresh made (they even asked us what we would like out there). The dessert was delicious! And the staff was very attentive and super friendly. We will definitely be coming back. This is the best pizza place in Midlothian read more

I usually like to go here on Sunday's and for the price the buffet is fair. Usually, the wait staff is very nice and social. The managerial people can be a little standoffish and not social. But I really just want some pizza so not a big deal. Today there was a really nice guy who served me my soft drink and actually had me a pizza made. Brought it to my table and asked me how many slices I would like. The salad choices are good and mostly fresh. The big guy at the check out wasn't friendly and I almost forgot to tip because I asked him something and he was more concerned about me signing the ticket and yelling at the help. Maybe he had managerial things on his mind? It happens. read more

Management advertises a price, charges another. It wasn't even a special, but their regular menu. I brought it to the managers attention, and the response is he forgot and can't undo the transaction? Seriously? There's not a void or refund on your register? He did suggest I download the app for rewards. Why would I return when you're deliberately not refunding money you overcharged? I will never recommend this place. read more

We have always loved Pizza Inn but they are getting hard to find. We were in Midlothian and stopped for supper. Absolutely fantastic! They have the best thin crust ever. They had a buffet with a nice variety and the salad bar was very good as well, fresh. The staff was friendly and very accommodating. We will be back on a regular basis. read more

I actually drove past the one in duncanville and went an extra 20 miles one way to try this location. Pizza inns are few and far between so I have settled for mediocrity at the duncanville location but no more. This location is much cleaner and there is no comparison with service or freshness of pizza either. I'll be back! read more

I worked at Pizza Inn for three months, and I've experienced it all. The pizza itself is okay, it really depends on who makes it. The salad is probably the best thing that they have. The people that I worked with didn't care about their job and tried to pawn their part off on others. There wasn't a lot of caring about the customers as there was about the tips they received from said customers. The inside of the restaurant can be updated, although they just put a fresh coat of paint throughout the inside, put new TVs in the dining rooms, but the pven has been there since my parents and their parents worked there. The people who take the phone orders have bad attitudes and they hang up abruptly. The orders take forever as the oven is ancient and the cooks are too busy playing around. Nobody really cares, and that's why I gave this one star. read more

Being new to Midlothian, we started trying the local fare. Never had Pizza Inn before so we didn't know what to expect. We first tried the buffet (kids eat free on Wednesday nights). All the pizza was fresh and the variety was OK. We first were greeted, seated, and went at it. We have been there many times since and the experience has been wonderful each time. Friendly and helpful staff tend to your needs. We also do carry out now and have the same experience. The customer service from this location is top notch. The only reason for a 4 star review (and not 5) is the size of the buffet. It isn't very big and they can only fit 4 or 5 large pies. Fix that for more variety and I'll up it to 5. A word on specialty...you can't go wrong with the Buffalo Chicken or the Fireside Hickory! read more

Came in at 8:30, they close at 10. They already had the Buffett closed. They acted like they didn't want to serve us. Around 9:20 the told us we had 20mins before we had to leave. Then forced us to pay. I will never come here again. read more

Bad customer service. People act as if taking my order was a major inconvenience. I actually asked the guy that took my order if he was going to be o.k. I definitely won't go back read more

Never been to Pizza Inn before but they were conveniently located across the street from the Hotel and I love pizza. I sad-fully missed the buffet by an hour , so I can't rate that but I was able to enjoy the salad bar. Their salad bar was very clean and tidy and easily accessible for a tall guy. I was greeted by extremely nice and very helpful staff, who took my order and sat me right away. My pizza was hot and fresh and was at my table right about the time I finished my first salad, which was awesome! Other than not being able to speak of the pizza buffet, overall this place gets a 5. Thank you for a great experience! read more

I was at the hotel right next to them and tried to order a pizza. I ordered a small pizza price was right no problem there. Came to $6.74plus $2.50 for delivery charge no problem there everyone charges for delivery now. Total came to $9.24. They told me they had a $10.00 minimum. Ok so I tried to order a soda with it. They only have two litters. I'm by myself don't need a 2 ltr. So for a difference of .74 cents he would not deliver it right next door. I understand rules but come on. Manager must be happy with sales to lose a customer. And yes I'm to lazy to walk right next door to pick it up. read more