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Pizza Hut

2.0 (47 reviews)
Closed 9:30 am - 11:00 pm

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Text from Pizza Hut of order confirmation, order delivery, etc
Chaz M.

On March 14, 2024, I placed an online order at 4:25 PM for delivery to my address, which is less than a mile away from the location. Shortly after, at 4:29 PM, I received a text stating that my order would arrive by 5:07 PM. However, by 5:45 PM, my order still hadn't arrived, so I contacted the call center. After being transferred to several agents, I was informed that my order had been ready and waiting on the counter for almost 30 minutes, but the delivery driver had not returned to pick it up. Despite requesting a refund and opting to pick up my order myself, I was assured that the delivery was en route. Finally, at 6:19 PM, my order was dispatched, arriving at my residence five minutes later, a total delay of 1 hour and 17 minutes. The food was cold and unsatisfactory, prompting me to seek an alternative dinner option elsewhere. This experience was disappointing, especially considering it was not the first time I encountered such issues with this establishment. It would have been appreciated if the restaurant had communicated the delay and offered the option to pick up the order, given their known delivery issues. One star was given because that is the minimum. I will drive to the next town over in the future l.

Drinks 2/15/2020
Keo K.

I absolutely love the multiple food options in Nanakuli!!! F I N A L L Y This Pizza Hut opened on Wednesday February 12, 2020. This location is carry out or delivery only, no dine in restaurant here They deliver from Hakimo to Ko Olina. Finally food delivery in Nanakuli. I am literally giddy!! This is located in the Nanakuli Village Center song with new places like Taco Bell, Starbucks, Wendy's and Longs Small parking lot free open lot style, not a lot of stalls directly in front but then again not a lot of people parked so it was easy to find a stall right in front Customer service was world class here food was piping hot fresh and accurate!! Will definitely be using this service again and again and again!! Did everything on the mobile app ordered with points I've been accumulating only thing I paid for was my dipping sauces!!

My pizza as soon as I got it was cold-The chicken wings was cold-The Pepsi was warm-The breadsticks was cold-I spent $59 to eat a cold meal

This is not the first time I order from this Pizza Hut where I was very disappointing- I ordered it at 7:30 pm Got it at 930pm It cost me $59 and We ate a cold meal/ Chicken wings was cold the breadsticks was cold The Pepsi was warm- The two pizzas was cold-I wish I could pick The Waianae Pizza Hut over Nanakuli at least a meal comes hot

Outsai
Ben M.

1st time here. Clean, new, updated store. You like pizza, come to the HUT in Nanakuli. AuRite!

Kauhane L.

Just ordered using the Pizza Hut app and did a curb side pickup. It appears that I received what was on the receipt and asked the worker to please recheck my order and receipt to make sure everything was correct and there. The worker assured me everything was accurate. I got home and opened the boxes to find out that I was missing a cheese pizza... called them to sort everything out and it turns out yes they forgot... I have to give a 1 star review because of the inconvenience and the fact that a secondary receipt check was made by the worker assuring me everything was there.

a hand holding a slice of pizza
Chris C.

So I happen to try this place again give them another try....long story short I walked in after placing my order on the app asking and getting a confirmation I wanted the pizza well done she said yes going to be 15-20 min....OK... about 10 min later the door opens and I get handed my pizza and I ask "WELL DONE" and I get a confident YES low and behold I watched my pizza go from beginning to end of the oven and nobody put it back in to cook well done.Called Waianae and she confirmed it was supposed to be put in one and a half times which it WASNT clearly explained with this photo with a properly cooked well done pizza from Waianae location.Waianae even called to Nānākuli confirm my order and they said no they didn't have an order requested well done even when I physically went inside and told the worker that I wanted it well done

Burnt Pizza

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9 months ago

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Pizza H.

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1 month ago

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1 year ago

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5 months ago

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2 years ago

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1 year ago

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1 year ago

Pizza Hut Canceled our order after we was waiting for an hour and a half for delivery. God bless!

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6 years ago

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4 years ago

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2 years ago

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5 years ago

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3 years ago

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3 years ago

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2 years ago

Pizza Hut is Terrible, ordered hand toss they gave me thin cross pizza. Toppings was wrong n messy . Never again waianae Pizza Hut!.... Fail

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6 years ago

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6 years ago

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6 years ago

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5 years ago

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3 years ago

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4 years ago

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4 years ago

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5 years ago

Can't complain. Food is as good as it gets for Pizza Hut and they're pretty speedy when it comes to pick up orders

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3 years ago

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6 years ago

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3 years ago

They cut down on the pepperoni, so not worth it. It's terrible that businesses starts to do this.

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6 years ago

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6 years ago

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6 years ago

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5 years ago

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6 years ago

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6 years ago

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5 years ago

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4 years ago

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6 years ago

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4 years ago

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6 years ago

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4 years ago

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5 years ago

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Page 1 of 2

Ask the Community - Pizza Hut

Review Highlights - Pizza Hut

I'm so glad that there is a Pizza Hut near our home in Nanakuli that delivers now.

Mentioned in 10 reviews

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