I've never been more insulted/disrespected in my life. I am truly and utterly disgusted. I've never been so poorly treated before, and better yet by a "business"... Let me start with staying I will NEVER again, NEVER go to the Midland Pizza Hut. Not only do they apparently tolerate this type of behavior, which is unacceptable, however, allow it to happen and the manager thinking that he is "fully in the right" and is 100% untouchable and can do/act how he pleases and "no one" can touch him or his job. So, I called Pizza Hut today, (I've been cleaning house and washing laundry most the day and just wanted something quick and yummy), and ordered a pizza and some bone-out wings. Upon arriving to pick up, the manager, Eric, was already at the counter waiting. Let me add, very unpleasant, didn't greet me, didn't smile nothing. As soon as I let him know who I was and that I was getting my carry-out order, he very nasty and short replied with "oh Perfect, you're him" then continued to, from across the counter, inform me about how I was no longer allowed to get any type of replacements or coupons due to the fact that I'm a scammy kid, and all I ever do is scam them and am consistently trying to get replacements and try to get free food from them and that I'm cheap so that's what I have to do to afford them. For starts, I very infrequently go here... ( However, now it will be never ) On top of that, in the last EVER, I've only ever TWICE, give or take, got two replacements from them... The one I didn't even want, I was simply letting them know that they had delivered me the incorrect food and the woman on the phone insisted that she replace the order even confirming that she knew about the issue and the correct food was still in-front of her... With this I am now not only frustrated (fucking livid) but Insulted and taken back. I let him know that how he was acting/doing was inappropriate, ESPECIALLY considering it is incorrect information and disrespectful. I also let him know that I would be calling and filing a complaint and that I hope he didn't like his job because as a 6 YEAR STORE MANAGER, that IS unacceptable and NONE Of my employees would be allowed to act in such ways. He then continued to laugh in my face saying that he was untouchable and that there was nothing I could do to even so much as get him in trouble and that he could do as he pleased as the Manager. Then took it a step further and inappropriately brought my family into it saying that he personally talked to my Aunt and that she confirmed that I'm some scram artists and that, that was my soul plan to scam the company and that it was why I have a fake phone number and changed my name... As if he had the first fucking clue. I understand (770) area code is not in Midland and I understand I changed my name due to MY OWN PERSONAL REASONS but that DOES NOT make someone a scammy kid con artist. I sincerely Hope, Eric, that you loose your job for the way you've treated me. Not only was it disgusting but unprofessional and RUDE!
I really hope some of my friends will support me on this... Unacceptable... I'm truly disgusted...
Rant done... read more