Very rude management, there is no accountability for when they make a mistake and they take advantage of their customers who order for delivery. When corporate was contacted and notified that we wanted a callback from the restaurant franchisee, there was no response from them. Management is a direct reflection of their owners, who obviously don't care when complaints about poor service and missing food come in. If you want to know why your staff behaves this way, you need but look in the mirror. read more

Food was great, but the marinara sauce was cold. Service was bad, the person taking the orders was rude and ignored us and severed other people who showed up after we walked in. The ambiance was plane and there was no decorations. read more

Placed an online order, said 100min wait time, luckily I ordered well ahead of time. Went in after waiting 100 min to pick up my pizza, man behind the counter said we are no where near your order, it will be another 45 mins. Long story short I got a refund. I'm not waiting 2+ hrs for a pizza. Big waste of time. read more

Terrible place. Used to be good up until a few months back. My online order time was 99 minutes. I arrived at the one hour mark thinking I would have to wait for a bit. I did wait for 20 minutes before they spoke to me, as they were searching a pile of food covering the counter that was three feet high in some spots for the customer in front of me. Finally my turn, they found my order stacked in the unheated pile, meaning it was there for at least the twenty minutes I had waited. They gave me the order, I paid, drive 11 miles home to find out half the items were missing. The other items were made incorrectly (wrong crust). I drove back to the store (22 mile round trip) and all they could do was refund me $50 of the $108 order. The pizza that I did receive was not worth the remainder of the order cost. It was COLD and AWFUL. For the wings, I never did get to see the two dozen wings I ordered. Skip this place... read more

Worst place to order. Does not get even 1 STAR!!!! Ordered pizza and waited over 1 hr for it. Then when requesting our money back, it was all of a sudden ready for us! read more

Duh!!!...why did I order a Salad at a pizza place. Don't EVER order salad at a pizza place. If you want a salad, either make it at home or go to a salad joint. Otherwise, the Supreme Pizza was decent. I think it could've baked another 5 minutes FOR a crispier bottom crust. Customer service was awesome! Bathroom was clean. read more

Pizza hut had been a favorite place to go on Fridays for myself and husband. Long ago we use to go to the Tamaqua Pizza Hut (now gone sadly). The Lehighton Pizza hut is in Terrible need of renovation. I can smell the bathroom stench if I sit by a booth near it. (No a good dinning experience. the owner of this Pizza Hut needs to put Money in Remodeling. I want a nice dinning experience . You may have great food but when the surroundings are so run down it is disgusting. I no longer go here because of the condition of this place. read more

Super happy with there delivery service! My boyfriend and I were surprised at how fast they delivered. When it comes to that they have Dominos beat and Domino's location is much closer to us. We got Hut's pan pizza and ordered a side of fries. FRIES, who knew they had fries. We gambled with that and might I say we won! The fries were really good. read more

Soo.... I used Pizza Hut's website to order a pizza box with boneless barbecue wings. Pay for my order online and immediately received a delivery confirmation which stated my order would arrive in about 30 minutes. After a few minutes passed I get an update that Pizza Hut had started working on my order, which was great! 15 minutes later, I get another text stating that my order would be delivered through a 3rd party, which was DoorDash. Well alrighty then, as long as my order gets to me NO PROBLEM. Spoiler alert...my order never arrived almost 2 hours later! I gave an extra 15 minutes from when my order was "supposed" to be delivered before calling the store. When I called they said, "You order is on the way now and should be arriving shortly". Not sure if shortly means something different to each person, but shortly to me means that you should prepare to finally receive your order. NOPE. 1 hour and a half later and another phone call to the store, NOTHING. Don't you just love trying to console hungry kids who are more than ready to eat? I was utterly appalled by the situation and would not recommend visitors to the area to order from this location. Don't waste your time or your dime! read more

I was at a hotel with my friend and we didn't know where else to get food delivered to our hotel. Luckily, there was a pizza hut! Ordering online was super easy and very customizable. We got a pizza for about $14. Delivery was fast, but the driver was new and went to the wrong hotel... No major complaints. read more

service was terrible, the lady forgot about us but it's cool

Is there a word for sub medicore? If there was it should be applied to both the food and service here. I have eaten here several times at the urging of my children. And each time I have ended up eating a strange soggy pizza that is way off par with other pizza huts. The bread sticks are usually undercooked or stale. The pizza entitled the natural was nothing nearly natural..... The most natural part of the experience was the heartburn that ensued. Pizza Hut is generally descent food. Just avoid this location. read more

So we were in an area we knew nothing about! Simply taking our son to a sight In Jim Thorpe called the Muggles Mug Cafe. Traveled from NE Philadelphia and decided to stop and just grab a bite before hitting our destination. My boy had no idea where we were headed. By accident we missed our turn and saw the Pizza hut. Said heck let's just go to Pizza hut. Went in.. first off pizza hut PLEASE for the love of everything on earth UPGRADE the place will ya LOL. Sorry but seriously were we sitting on tons of duct tape holding the seat pleather together lol. Other than the decor our VISIT was awesome. Food was good! Our server MIKE was the bomb.com. He was friendly attentive and we had fun conversation with him. Give him a raise LOL really! We even had fun as we walked to exit the restaurant and to the car. Hence us forgetting everything from our to go drink to our card and him following behind " you forgot this" lol. PS HE IS A BREAKING BAD FAN what else could I ask for! Mike finish watching! Thanks little town of Lehighton for the wrong turn to pizza hut lol. read more

Horrible...over 20 minutes late for s pick up order and they didn't have the guts to look at me or say anything. Horrible garbage service. See if I ever come again read more

What else can you say- fast food is fast food (and fast food is tasty!). Stopped here for a late night dinner back in summer 2016 after a wedding that ended earlier in the evening. I'm a sucker for chain restaurant pizza, so eating at Pizza Hut was a no-brainer. This location, in particular, appeared like a pigsty- dirty tables, no air conditioning, and zero utensils placed on our table- such poorly provided service! I will have to find a 4-5 rated Pizza Hut on my next trip to the Lehigh Valley. On a positive note: Pizza was rad! read more

Ok food and service was good. Problem checking this morning credit card statement. They double charged me will call today. Not to happy with someone not knowing how to charge a credit card. read more

Sorry, I don't agree with other reviewers. Too greasy ? Hello, this is Pizza Hut. That's what makes it awesome. Been here a couple times, wife and I. What brings us back is the service. Every time we go, our waitress is so darn friendly. Two different waitresses, and both are great. read more

I am an admitted Pizza Hut junkie. I'm a healthy eater, but sometimes when that craving hits, you got to get it. This location always has everything fresh, always has fluffy breadsticks, and always accommodates any special orders that I have. read more

It's normal Pizza Hut food. Nothing memorable, a little too greasy, but not bad. This location hasn't been updated in decades, so it's a fun throwback to childhood. The real standout here is the service. Awesome servers. read more

The manager is nasty. they r unwilling to fix mistakes, as far as fast food you would probably get your food faster if you where waiting for the next inc age. All and all ordered somewhere else. read more

Been here many times and its always good.. Same Pizza Hut as the rest.. No buffet at this location.. The salad bar is good, usually fresh.. The service is great.. We always request the same waiter and he always does a great job.. It's close and convenient! read more

Been here quite a few times. Pizza is always fresh and the staff is very friendly and attentive. The salad bar is great too. I love this pizza hut! read more

It's Pizza Hut, so you probably already know what the food is like. But for this particular location they are strongly in need of some upgrading. The carpet looks shabby, and the parking lot looks like the surface of the moon. Please Pizza Hut... FIX YOUR PARKING LOT! read more