Absolutely hands down the worst McDonald's we've visited in the country. Came into the dining room…read moreto order, large group of teenagers hanging out some of which were in uniform and others not. Being overly loud and using vulgar language. After 20 minutes of waiting for out order, went to the front counter were we're ignored by multiple employees. After asking a employee that was sitting alone off the clock to help us. He went into the kitchen to find our 4 orders hadn't even been started yet. He single handed put all of our orders together with zero help from the other staff. This location is lacking in proper management and customer service.

Recently renovated and very nice. 2 drive they lanes! The employees were very nice on my last…read morevisit. The girl that took my money went and got my coffee so I wouldn't have to wait to drive to the second window!

Never any problems here. Dodd is good and service is nice. I love their seasonal options and of…read morecourse, frostys! They do a nice job of keeping the inside clean and the drive thru takes no time.

From the owner: Since '69, Wendy's has been committed to not cutting corners -- on our standards, or our fresh,…read morenever frozen beef. And every time you square up on one of our meals, you can taste the difference: Quality is our recipe. From building a better breakfast with fresh-cracked eggs and oven-baked bacon, to changing our fries to serve 'em up hot & crispy, every single time -- we're giving the people what they want. Our Kids Meal? Not kidding around. Our spicy nuggets? Ab-so-lute fire. And, of course, the Frosty is our signature frozen item -- no cold, freezer-burnt burgers over here. All of this deliciousness, *all* for a value that doesn't sacrifice flavor. Swing into your local Wendy's today, or order online to earn rewards in the Wendy's app. Choose Wisely, Choose Wendy's.That's all. You can stop reading now. Go outside.*Fresh beef available in the contiguous U.S., Alaska and Canada.

Crispy chicken moist and flaky biscuits sweet cinnamon apple pie fast service nice peopleread more

My wife has been waiting over 30 minutes on her food they pulled her up and still nothing. At least…read moreall the high-school kids working there seem to be laughing and having a good time.

Went through Drive Thru at a slow time. Nice deep voice on intercom, easy to understand. Fresh…read morehot fantastic number 1 HB and fresh FF and coke. This tastes like a real hamburger, not slap a premade something in an oven. FF right out of frier. I think k this is the best burger in Kozy.

I ordered a whopper and told them I didn't want ketchup. I wanted mayo and mustard. I got a small…read moreamount of them and that was all I got. A patty and bun with mayo and mustard. NO tomato, No onion, and No lettuce. I live to far to turn around and go back so I had to accept it. I won't go back.

They let me down a little bit. The burger was not hot and there wasn't much taste. Last week I…read moregot a Big Jack and it was not hot and didn't have much taste. Week before last, the breakfast was not that great. Bacon and flapjack great, but eggs, dry and tasteless. :-( Two weeks before the flapjack special eggs were disappointing. That is 4 disappointing visits, had to take away a star.

the slowest service I have ever experienced.... Every. Time! The drive through is excruciatingly…read moreslow!!!

This place is horrible!!! Ordered the 8 pc they gave me 6, chicken was old and smelled. Then a…read morepiece of the chicken had what looked like metal shards. Had to wait an hour for them to re do my order and they don't refund. If I could give this place less than one star I would. NEVER EVER coming back to this place.

No madder what, KFC always be havin good chicken. Tenders are beautiful. Service is nice. Just…read moreawesome. Oh btw the cooking sound is very satisfying.

The food is too expensive and they don't put any meat on the sandwich. I just paid for a chicken…read moresandwich with no chicken.

Came in right before close but we served quickly and my order was made with everything I asked for…read more(even requested my sandwich to be toasted longer) Definitely recommend if you're in the mood for from sandwiches

Absolutely the worst service. We was traveling and stopped. Went in and I normally do not have this…read moreissue but this was an all black runner store and we was white. We waited and no one took our order or asked us for help. A older black couple walked in and they got service real quick. So we walked out. So sad and very disappointed. Do better people.

Apparently most of the people working here, including the supervisors, are hard of hearing. They…read morecontinually yell back and forth to each other the whole time I am trying to eat my food in the dining room. It makes for an unpleasant dining experience.

I love Chick-fil-a!! I love that I can take my family into a restaurant and not worry about what…read moremusic is blaring over the loud speakers or that the workers will be dressed in skimpy attire. They are nice, neat and friendly. Pleasant atmosphere, always endeavoring for cleanliness (they can't help when they are bombarded and can't keep up with messes for a few minutes) - they always have someone tending to cleaning! I love and appreciate their attention to little things like the little plastic table covers for when we have little guests with us. Little people drop food on the tables and this gives them a sanitary surface so IF they pick it back up and eat it, I'm not dying over fear of germs lol. Keep up the good work!!

From the owner: Welcome to your Itta Bena Chick-fil-A® Restaurant, where we serve quality food and exceptional…read morehospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It's our pleasure to serve you.

Customer service is great, food is always served piping hot and yummy but that's because you have…read moreto wait 10-15 minutes before getting your order. Definitely needs to improve how fast the food gets out.

customer service was horrible! My food was cold when I got it....my order was incorrect and the…read morewait was too long. I will never visit again! trash