If I could leave a 0, I would! Quite possibly the worst service I've ever had! So we usually have a group that goes to this Pizza Hut every weekend. We are so-called "regulars" with a group of at least 10-15 every week. Anyway... in the a past few months staffing/management has changed & the service has done nothing but go downhill from there! Last night when we went for our normal meal together & it was a disaster! Trying to order was like pulling teeth! Yes, it was ok ordering drinks, but heaven forbid you try to order a 3-topping pizza! I got cut off in the middle of my sentence 4 times before I could finish telling her what I wanted on it & who all was going to be on my ticket. Plus, they always cook pretty much any pizza you want & put it on the hot bar if you're eating the buffet, which several of us were. My mom asked to have a BBQ pizza put on the buffet & they said sure! However, after about 45 mins & it still hadn't been put out, we asked if it was almost done & were told that they had forgot to put it in the oven. We asked if they were going to put it in the oven now & they said "no ma'am, our buffet ends at 8". I immediately looked at my watch & it was 8:07.... really Pizza Hut?! It wasn't 8 when we first got here & ordered it! Next problem... 2 people at our table had ordered a personal pan pizza. Easy enough, right?! Nope! 25 mins after ordering them we had to ask about them as well. They "were still in the oven", yet somehow magically became fully cooked in less than 2.5 mins & were brought out to the table. Now I would understand if the place was packed & they were up to their ears in orders for people ahead of us! I've worked in a restaurant before... as a cook, a waitress, & as a teller... I know how it works. But they had no excuse. We were just about the only people in there!! Then, to top it all off, after we had all finished eating & were just sitting around talking, we happened to see one of the cooks drop a plate on the floor & pick it up & put it back in the stack of "clean" plates! UNACCEPTABLE!!!! I will not be going back to this place ever again!! As for you, make your own decision, but consider yourself warned! read more