I usually expect better from Chick-fil-A, which is why this experience was disappointing. I ordered…read morea Cool Chicken Wrap meal from the Dumfries location (Store #03185) and specifically asked for two Italian dressings. When I got home, they were missing. I called the store right away and was told the only option was to drive back to get the dressing. At that point, I was already home, and it's a 10-minute drive each way. No apology, no offer to make it right, no customer service recovery at all. They also forgot to include a spoon for my ice cream. Mistakes happen, but how they're handled matters. This response lacked the courtesy and care Chick-fil-A is usually known for. Hopefully they take feedback like this seriously and do better in the future.

After visiting Government Island, I stopped at Chick-fil-A on my way to Gunston Hall. It was right…read moreoff the main road and easy to access. The parking lot is small, but the inside is surprisingly bigger. There's plenty of seating, some by outlets to recharge your phone, and a play area for kids. Service was quick and friendly. With a smile, staff bring you your food and refill your soda. The space is clean, including its restrooms. This location has a drive thru too.

My recent trip to Taco Bell was truly enlightening. I finally understand how a place earns a proud…read more3.8 stars. I walked in and stood at the counter while multiple employees made direct eye contact with me--so at least I know I wasn't invisible. After waiting long enough to reconsider my life choices, I loudly said, "Hello?" and asked if anyone was working. Bold move, I know. That's when an employee--possibly a manager--who was comfortably seated at a table deep in conversation with another worker decided to grace us with his attention. No name tag, of course, but he offered up "Jacob" when I asked (sure). Instead of something radical like, "Sorry about that," I was informed that I "had to wait." Wait for what, exactly? The conversation to wrap up? The stars to align? I stayed patient and didn't match the energy, but the highlight was when "Jacob" said he couldn't wait to get my complaint. Confidence is admirable. Customer service? Not so much. If the goal is to treat paying customers like background noise while prioritizing table talk, mission accomplished. That 3.8 rating isn't a mystery--it's generous.

It was honestly horrible experience, i understand that drive-thru is priority but that doesn't…read moreexcuse the lack of effort and respect that should be given to the people inside! I had an online order to pick up and my partner was going inside for me. I'm currently injured, not able to walk without assistance! I knew that she would need a picture of the order number and name so I gave her both. She showed the staff the order number and name yet refused to give her my order for some reason? She was then waiting in the restaurant for over 15 minutes waiting for an order that was in front of her the whole time! I then had to unfortunately get out and walk inside just to only give the staff member my name and suddenly the order had appeared. I'm not sure what that insinuates but it's a bit uncomfortable to me and very disrespectful. While waiting for the staff member to look for my order I over heard other customers complain aloud about their wait time too! It was a horrible customer service experience and I don't think they have any plan of improving soon. It's unfortunate!

Been there three Saturdays in the row about between six and 630 never any hot breakfast is already…read moreprepared in their heat trays ordered a sandwich for lunch today. It is is soggy as can be the bread. Need to step your game up people.

How about didn't give me any food somebody else took my order. I had to wait 20 million minutes…read more Their service took so long. The ambience was crazy. I actually waited two hours. The guy in the picture name is Gerard Moore.

My family and I stopped through last weekend and we couldn't eat here because of sanitation issues…read more We first had all the kids use the bathroom and wash their hand when we realized there was no soap. There were employees using the bathroom and walking out not washing their hands. Yeah no thanks, e-coli wasn't on our menu so we decided gas station chips were probably a better option instead.

Clean, new and fresh. No lines. Mobile and drive -thru (2) lanes…read more Servers come to your vehicle in the drive thru. No windows to reach through.

Come on guys. I expect this from McDonalds...I come to chick fil a for service better than this!…read moreTasted fine, but come on!!

Excellent burgers and shakes. Fries are plentiful and delicious as well. Can't say much more…read more They're my go to burger joint over all others in the area.

Honestly, the pricing has gotten so ridiculous. $19 for a cheeseburger and a little fries. No…read moredrink. But you know I'll get it from time to time anyways. Today's review, however, is the fact that they're storing their buns in the public hallway straight across from the bathroom. To me just seems wrong and unsanitary.

Decided to try new nuggets, decent. Not sure if KFC knows that chicken is not prepared when you…read moreorder it- if so then left the drive thru n walk in customers know. 5 cars plus ours ordered through drive through and we're told to park in front. 10 minutes later order came out- order was missing mashed potatoes and biscuits. Waited another 10 minutes inside, 5 customers were waiting on food inside and 2 customers waiting to order. No one stopped by to see if we needed at-avoided the registrar. Manager needs to know his store n plan for the rush. 6:46pm ticket #1129 5/5/23

18 min wait for a chicken pot pie turn into a hour. Store closed at 10pm but the doors were locked…read morebefore 9pm forcing my 6 yr old to hold his pee. I'll never go to this location again. Absolute trash.

good service , good team food 100%…read more friendly the store very clean Good i love this store

The food is terrible and the manager talk disrespectful to who calls and then hang up I ordered 2…read moreburgers no ketchup they both came with ketchup I'm allergic to ketchup she said she couldn't do anything for me 2 nd call hung up again the burgers were so call it felt like they came out the refrigerator no apologies. No, I'll replace it. Nothing just kept hanging up the phone on me like the food is terrible. Just that's why I don't order from Burger King because they're nasty as hell. They wanted the top five stores that's nasty and it won't happen again, but I want y'all to know don't order from them cause it's disgusting.

Ordered two of the NEW Big Arch burgers - both were not fully cooked, pink…read more Recommendation: FULLY cook the meat please!

Out of most of the Mcdonald's i've been this one is the best. The food is usually hot and fresh and…read morepractically every time I go there my food is delicious and steaming hot and the service is amazing my food comes within five minutes of ordering. It's not in the best area but the building itself is nice. I recommend coming here!

The tuna did not taste like tuna. The veggies were not fresher. The place seems unsanitary. Do not…read moreeat here.

my favorite subway and there's like 10 of them around here. gives that small town feeling. a little…read morehard to get to though. feels like a place with a soul.