I've been going to pizzaz with friends and family for a few years. However, the experience I had today was super uncomfortable. I walked over to my sister with two $7 anklets to ask which one I should get, after I walked back to the anklets and put one back. I was in line waiting to purchase this anklet when my sister said she was gonna leave the store and sit in the car because she wasn't purchasing anything. The worker then stepped from out behind the counter and got very close to her and accused her of stealing an anklet, my sister respectfully said she never had an anklet and even proceeded to empty all of her pockets, roll up her sleeves, and show her waste band. I then said that I was the one with the anklets, and asked howcome I'm not allowed to walk around the store with items and put them back when I don't want them? How in any way does that in tail stealing? Our friend was also someone of color, and that rubbed us all the wrong way because the accusation had no validity and the only possible reason for it seemed to have been racially motivated: The worker was embarrassed at her false accusation, however didn't apologize or try to explain herself. Although this is a small little beach shop, workers should be educated and trained to not treat customers this way. Ive worked at high end stores where they have security, and we were always taught to never falsely accuse anyone of stealing without seeing the literal action of them placing an item in a bag or stuffing it into their clothing. The second we walked in the environment was unfriendly. We felt so uncomfortable, disrespected, and embarrassed. Even if your not working anywhere, treating anyone with such disrespect is extremely distasteful. We have lots of friends and family in the cape and are sure to be telling them not to shop at this place where one of the workers is so outwardly racist. read more
