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York, PA

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Pivot PT - York, an Athletico company

5.0 (1 review)
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Updated 1 month ago

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2 years ago

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Leader Heights Spine, Joint & Nerve Associates

Leader Heights Spine, Joint & Nerve Associates

4.1(10 reviews)
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I have been seeing Dr. Kim Carozzi for seven years. I have seen other Chiropractors and haven't…read morefound the degree of relief from pain that Dr. Carozzi provides. I have had help in correcting occasional bouts of carpal tunnel, knee problems and TMD. My chronic back & hip pain is treated by Dr. Carozzi. Dr. Carozzi's staff is friendly, courteous & professional when dealing with their patients. Many times you can obtain an appointment the same day that you call which may be an important factor depending on your pain levels.

I recently visited this chiropractic practice and had one of the most unprofessional experiences…read moreI've ever encountered in a healthcare setting. I came strictly for a massage, which I clearly stated during my previous appointment and again when I arrived. Despite this, the chiropractor insisted I get an alignment I did not need. When I politely declined, her entire demeanor changed. She went from smiling to visibly irritated, telling me my insurance "wouldn't pay" unless I received her service. I told her I was willing to pay full price for the massage only. Instead of respecting my choice, she walked away mumbling, shaking her head, and acting completely unprofessional. What happened next was even worse. She called the receptionist over, and both of them looked out from the room they were in, stared at me, and laughed. I have never seen a so‑called professional behave this way toward a patient. It was disrespectful, immature, and absolutely unacceptable. I will always listen to my body and refuse services I do not need just so someone can bill insurance or secure a paycheck. This behavior was appalling and showed a complete lack of professionalism and care. If I could give a zero‑star rating, I would. The only reason I am giving two stars is because the two young ladies who provide the massages are amazing, respectful, and truly professional. They deserve recognition, even though the chiropractor's conduct overshadowed the entire visit.

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Leader Heights Spine, Joint & Nerve Associates
Leader Heights Spine, Joint & Nerve Associates
Leader Heights Spine, Joint & Nerve Associates

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Oss Rehab

Oss Rehab

2.9(9 reviews)
5.3 mi

I sat in the waiting room while at least three people who arrived after me went ahead of me…read more Dr. Christian then rushed me in and out in less than two minutes once he saw me -- yes, literally two minutes. He was motioning toward the door for us to head out as though he had no patience for my questions. He didn't bother to talk about the X-rays that I'm sure they'll bill me for. As I left, I saw that the waiting room was chock-full of people, which explained to me that this place is nothing more than a bone factory designed to bill the insurance industrial complex for all its worth. Meanwhile, my foot still hurts like hell. I'm going to find another doctor and will most likely cancel my December 2025 appointment. Sorry -- I don't ask for much, but I'm just not used to this crappy level of care. If you are, more power to you. However, there are plenty of lower-key, more personal-touch orthopedists in York County who actually care about patient recovery.

I cannot speak highly enough for the rehab team and surgical staff here. It is very convenient to…read moreuse this place as a "one stop shop" as far as getting an operation and then following it up with the rehabilitation only a few steps away. My experience with Dr Todd Curran as my surgeon and Dave Heiland as my PT went very smooth and both showed tremendous knowledge and enthusiasm for what they do. However, when I was a patient getting my rehab done here I got a chance to meet more of the staff in the PT department. Everyone treated not only me with respect and friendliness but each other too. 5 star experience.

Pivot PT - York, an Athletico company - physicaltherapy - Updated October 2026

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