I really don't get the negative reviews. my wife and I have been coming to OSS on Powder Mill Rd…read morefor years. They are very professional, try to get you in as soon as possible, and do great work (wife knee surgery, my trigger thumb/arthritis/spine injection). Now I am in for a potential meniscus tear. Always trust the doctors here.

You will keep receiving bills every 2-3 months. I had my Neck surgery back in October 2025 and this…read moreis August 2026 where I received one more bill. Last time back in April 2026, when I received the bill and I spoke to the call support, I was promised that was my last bill. but yet again I received one more bill, and this is so frustrating. While I appreciate the doctor for their services I certainly don't recommend OSS to anyone because of how their billing system works. I am sorry but it really sucks!

I have been seeing Dr. Kim Carozzi for seven years. I have seen other Chiropractors and haven't…read morefound the degree of relief from pain that Dr. Carozzi provides. I have had help in correcting occasional bouts of carpal tunnel, knee problems and TMD. My chronic back & hip pain is treated by Dr. Carozzi. Dr. Carozzi's staff is friendly, courteous & professional when dealing with their patients. Many times you can obtain an appointment the same day that you call which may be an important factor depending on your pain levels.

I recently visited this chiropractic practice and had one of the most unprofessional experiences…read moreI've ever encountered in a healthcare setting. I came strictly for a massage, which I clearly stated during my previous appointment and again when I arrived. Despite this, the chiropractor insisted I get an alignment I did not need. When I politely declined, her entire demeanor changed. She went from smiling to visibly irritated, telling me my insurance "wouldn't pay" unless I received her service. I told her I was willing to pay full price for the massage only. Instead of respecting my choice, she walked away mumbling, shaking her head, and acting completely unprofessional. What happened next was even worse. She called the receptionist over, and both of them looked out from the room they were in, stared at me, and laughed. I have never seen a so‑called professional behave this way toward a patient. It was disrespectful, immature, and absolutely unacceptable. I will always listen to my body and refuse services I do not need just so someone can bill insurance or secure a paycheck. This behavior was appalling and showed a complete lack of professionalism and care. If I could give a zero‑star rating, I would. The only reason I am giving two stars is because the two young ladies who provide the massages are amazing, respectful, and truly professional. They deserve recognition, even though the chiropractor's conduct overshadowed the entire visit.

This guy is a class A Jerk. He repaired my Knee and came in the day of surgery disoriented and…read moreseemed disappointed to be there. He suggested taking the whole meniscus out because it would heal on it's on. Me knowing nothing about Knees went along with his stupid ideas. First off if it wasn't for him I would have only needed 1 knee surgery but instead I had 3 whole surgeries and have bone bruises on my Shin bone and my Femur. All because of him and his bad surgery ideas, if he didn't know how to do a full meniscus replacement he should have referred me to Dr Deitch in York PA at Wellspan. Worst doctor ever and surgeon ever, go to my Twitter @GavinGeorge21 and give me a follow and ill message you back if you have any questions, don't want this to happen to anyone else. Please go to Dr Deitch at Wellspan he did my other two surgeries that I need BECAUSE OF BRIAN BIXLER and is WAY better at communicating and making you feel good about surgery. OSS IS BAD NEWS.

Great doctor, highly knowledgeable, very caring staff. Offer massage therapy plus Doctor has…read morebackground in physical therapy and yoga.

Clean, professional and will make every effort to see sick people ASAP! I went in on Wednesday,…read morethey made an appointment but not until 2 weeks later, but then called me a short time later to tell me they found a local volunteer doctor who would come in the next day on Thursday to see me! Thanks be to God for their efforts to help me!!!

Dr. Ulmer is an excellent provider with great bedside manner. He is polite, efficient and able to…read morecorrect the problem to get you back to new. I recommend him to everyone!

OSS answering service told me to come in for a severe concussion after a fall. They sent me back to…read morehave the doctors look at it and the doctor refused me service. They told me I did not need to checkout because they would not bill me. They sent me home. They ended up billing me and my insurance anyway. Doctors were in hallway partying as I left the office area after the appointment. I guess that was more important than helping me! I filed a complaint with insurance company about service refusal by OSS and false charges!

Dr. Jovito Angeles may be one of the most inappropriate doctors I've had to see. I had to bring…read morealong my 3 and 1.5 year old. I get doctors are busy and kids can be annoying but when a 1.5 year old is trying to show you a picture in a book and you just push the book to the side knocking it out of his hands and flat out ignore him it is appalling. But I let it go and tell myself he isn't my normal doctor I'm here for injections (for carpal tunnel which I do get regularly) and to see what's wrong with my elbow. Ultimately who cares about my health here. Obviously not the doctor. All he cared to do was to pass me along to someone else and wasn't even willing to do a steroid injection which I have had in the past. Why? Bc he's a surgeon and he doesn't want to do injections, he wants to cut. Sitting there with 2 toddlers, explaining my pain. Not asking for ANY medications or any kind of help from him other than some cortisol injections. And he just says no, follow your plan with Dr. Sullivan (who's never been anything but amazing). Ummm yea he wasn't available until 9/23. I can't sleep and barely use my hand/arm. Also the plan was for Neurology to reach out and they haven't but also get injections every 3 months or as needed! Just absolute lazy doctor who wasn't seeing enough money and I wasn't his normal patient so why help. He could/would not give me 1 true explanation why he wouldn't do the injection. Thank goodness the office manager (I'm sure reluctantly but still nice) was professional and listened to me, found someone to help. A lovely NP administered my injections after me being an asshole, although I think it was for good reason. As patients these days we truly have to advocate for ourselves because there are too many doctors who just don't care and think of us as numbers. I'm grateful to the kind staff that was there and helped me/my kids. And for Dr. Sullivan. I truly felt blessed for him after today because every visit I've had with him has been pleasant, quick and precise. Hopefully I can continue to see him and they don't kick me out for losing my cool with that awful Dr. Jovito Angeles. May he have explosive diarrhea for the next 3 days.

I researched other ortho providers before I chose Dr Bateman at Apple Hill. I needed a total hip…read morereplacement and he and his team prepared me very well as to what to expect. I never felt rushed to choose surgery. From the first visit, through surgery and follow-up, every member of the team was knowledgeable, professional and answered all of my questions and concerns.

Best Physical Therapy Institute I have ever been to. Every single Therapist is extremely well…read moretrained and very knowledgeable about their clients needs. I have been to several other places over the years and left very disappointed each time. Drayer has helped me get stronger and made me capable of doing things in my everyday life that I was unable to do before! if you are looking for a place after surgery or after an injury or for whatever reason Drayer is the place to go. They will work with you and try to heal or make better whatever ails you! Thank you Drayer, Aaron, Patrick, Grace and the rest.

From the owner: Drayer Physical Therapy Institute located in York is a leading outpatient physical therapy clinic…read morewith convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.