Z-Trip Pittsburgh is horrible. I called and got an automated service. That was okay. I got a…read moretext update and I clicked the link. No pick up? I did not know what that meant so I tried to call. All automated and hung up on me. By then it had been 30 Minutes. Heading to the airport you do not want to see No pick up. Ended up using Lyft who was awesome. I liked yellow cab in the past but ztrip was not for me. No customer service to talk to a person maybe the new thing but this was horrible.

We arranged for a wheelchair van to pick up my Mom after a sleep study. They confirmed the…read morereservation the day before. Then they cancelled our ride the next morning. We were stranded.

Fred is fantastic!! The best experience. I traveled from Lawrenceville to the airport around 4am…read moreand Fred was early and a very safe driver. I HIGHLY recommend if you are in the area and need transportation. He provides a fantastic service with kindness and professionalism, he is unmatched. Thank you Fred!

I was in Pittsburgh visiting and a friend recommended I call Venus. They provide wonderful and…read morecourteous service. They arrived promptly when my flight arrived, I provided all my flight information before heading to Pittsburgh and they kept and eye on my flight to know when I was arriving. Highly recommend giving them a call if you need transportation in Pittsburgh.

smilin' Charlie went above and beyond..best cab driver ever don't hesitate to call this…read moreservice!!..Chris Brown

Smiling Charlie is kind respectful and a great conversationalist. I can't believe I had such a…read moregreat conversation before the sun rose. Will definitely call him when I return to Pittsburgh. Great man, excellent service.

Wow They have this Driver he is one of the greatest dudes I…read moreever had as a driver. 1. Great Driver 2. Kind 3. Laid back 4. Funny 5. Great Lyft stories 6. Tablet in the back seat for his passengers 7. Recharging cables for passengers

Stood me up for advanced booking at 5:15am. Missed flight, costing $157 to change…read more Twice confirmed my booking, then did not find a driver. No excuse for misleading me.

Had an awesome ride with our Uber driver. She was punctual and so friendly. We had a smooth,…read moreenjoyable ride. I hope to see her again on the ride back.

I have been trying for a year to get a Uber to run my Ohio background check so I can deliver food…read moreagain. You can't speak to anyone other than by text. I get the same run around every time I contact them. I moved from Florida to Ohio and they can't grasp that. It's the most ridiculous company I have ever tried to work with.

Very nice person who answered the phone and they was also very helpful with providing details BUT…read more..... I'M NOT paying 20.00 to be driven 5 miles out to near Lovers Lane on Sunset Blvd AND THEN being charged AGAIN another 20.00 to be taken back home. FORTY DOLLARS just to go out to a store and back home !! We already know it's only 5.00 for the gallon of gas to get there n back, and the drive is 15 minutes each way and thus 30 minutes total, and so 40.00 - 5.00 = 35.00 for a maximum of a half hour which means they're charging SEVENTY DOLLARS PER HOUR !!! HOW CAN THE ELDERLY AFFORD THAT ?? WOW... HOW CAN ANYONE AFFORD THAT ??

Always been prompt and professional curious and kind reasonable with their pricing as well . I call…read morethem first.

We needed a cab to go approximately 2 miles. He automatically put $16 on the meter. Found that…read morequite inappropriate. He argued with us. He got the money for the fare but will NEVER use your company again. We have associates that travel a lot & will DEFINITELY inform them of this "racket" Classy Cab represents.

CAR #24. 7.5 miles from airport to home. $50.00. What a rip off. No meter was even running. The…read morecars transmission was slipping the entire way . We feared we wouldn't it home so late at night. How did this vehicle pass inspection. It had over 300,000 miles on it that we could see. Don't let employees cheat people. Never will we use this service and will spread the word to others.

My experience was perfect. Voice system made all of the arrangements and even quoted a ball park…read moreprice. It kept me informed and confirmed the appointment an hour in advance. Driver arrived on time, car was clean and well maintained, and the trip was exactly as expected. I even made arrangements for my return trip. Couldn't have gone better.

I was quoted $86.00 online during this guys trip the driver charged me $198.00 and thanked me for…read morebeing his customer.. I complained to their customer service team in Pittsburgh. They apologized and said that they would refund the money. The driver claimed to be a social worker and was working a second job. He was congenial the cab was clean. . And he even asked me if I wanted to tip him. He would not let me put my debit card in the cabs card reader. He instead wanted me to use something else called a square card reader. It would seem to me that the company not allowing me to use their card reader was somewhat unnerving.

It was at CMU campus Saturday "early" morning (8?). Thinking there wouldn't be too many people…read morecalling cabs at the hour (and there weren't), I never expected the car would take 35 minutes!!! I am surprised I waited that long. Other than that, dispatcher and driver were fine. No complaints there. Driver explained he was "all the way across town". That's fine and all, but if that's the case, couldn't another car that was closer come to pick me up? Do they have a small fleet? I don't know.

I would not trust this company after what I just saw the driver of 265 do on the SouthSide. He was…read morein parking lane next to me @ the light (I was the front car in the lane). Of course without signaling to me that he'd like to merge into traffic, he began creeping into the intersection while cross traffic had the green. As soon as the cross light was yellow, he proceeded THRU the intersection, we were red! I can only be glad I did not witness a T-bone accident. I don't trust paid drivers that do not respect traffic signals.

Awful. Awful. Awful. Will never get into a Veteran's Cab again. Worst experience of my life…read more I had been using yellowcab (no problems). So, Veteran's Cab was the first taxi in line this time. Ride was fine, the van was awfully uncomfortable. So the driver gets to my place, and I go to pay by credit card on the machine that is in the car. The driver takes my credit card, and I think he'll just use the machine that's up front instead. However, he uses Square - I'm thinking maybe this taxi company uses Square? I asked for the receipt, and he prints one from the car - it says it's a cash receipt when it prints out and does not include the tip amount - the driver brings it upon him to write in the tip amount himself and say it's totally a valid receipt (what a joke). Seems like what he did was sketchy, but when I noticed that I got a square receipt in my email for an amount that was more than the receipt I received from the driver, I felt totally betrayed. Icing on the cake? The driver scribbled something in the signature line - looks nothing like my name/signature. Fraud. I should have said something. My biggest mistake. He took advantage of a tired passenger. I call the taxi company. Steve is the person who first picks up. Not helpful. I call back to see what amount they have since the driver assured me that the tip amount would be included. This was a lie. Steve tells me that his dispatcher heard the first conversation and wants to speak to me - she was really nice and agreed that this was fraud/illegal for the driver to sign my signature. Both she and Steve assured me that the manager would call me back on Monday since they weren't in on Friday (when I got my ride and called in). Monday comes, I have to call the taxi company myself and explain the issue to the person who picked up and then to the manager/owner Bobby. Bobby from the start was not apologetic, did not seem to care about the situation, did not express any sympathy at all for the situation that HIS driver put me in. He told me that I should dispute it with my credit card company rather than offering up a solution other than calling the driver in and getting his side of the story. He also said that he can't force the driver to do anything because the driver is an independent contractor - so leaving me to think that I need to get my own refund. Bobby offers up the driver's number and I tell Bobby that I don't appreciate his lack of concern for this issue. Bobby snorts and tells me that I'm the one who's been giving attitude from the start - and yes I am, but I am also the CUSTOMER who had to deal with this issue because of HIS company. How insensitive and what a terrible way to do customer service/business. Incredibly inappropriate for him to think I should handle this situation directly with the driver. Puts me in an uncomfortable position. And no resolution. Back and forth almost 1 week now. I have provided all the proof that I did not sign or approve of the charge that the driver charged me. Bobby tells me that I should have refused to pay on square. He told me that the driver was supposed to show him the refund receipt, but the driver never did this, and Bobby did not follow-up with me. You'd think that as the owner of the business that he would want to find resolution to this issue, but no - I've had to reach out to him about this. Bobby accuses ME of playing him and the driver believes that I just didn't want to pay the full amount of the fare - for someone who literally travels for work, I can assure you this is not the case. How hilarious that Bobby and his driver would accuse me of this behavior when clearly the driver and Bobby's questionable business are the ones in question. Not only should I be refunded for the entire ride because the driver ILLEGALLY signed my signature, but he should have been fired as well. But was he? No. He's been driving this whole time when I've provided proof of his illegal behavior. There is video proof in the van that the manager has not pulled that would support everything I am saying. It gets better... I get an email from Bobby accusing ME. I'm at SHOCK that the driver flat-out lied and that the owner believed him. Here's the email: "He handed you the phone you scribbled that... may not be your signature but you scribbled that line! HE DID NOT SIGN or FORGE ANYTHING! You complained the whole trip. about $ and traffiHe said fare is higher cause of trafficYou were mad the fare was highYou are blaming an innocent driverYou contest the square they are not illegal. you did not have to hand your card over. Now I have the facts..." I was tired and didn't want to talk at all. The driver told me he had expensive tuition - fishing for sympathy. At the end, the driver apologized for the traffic. I said it wasn't his fault at all. Shocked he's flat-out lying now. This has upset me so much that I will be reporting this business to the Better Business Bureau and contacting police. DO NOT RIDE WITH THIS COMPANY.

Several years ago I booked a ride with Cranberry Taxi. I had to give their dispatcher my credit…read morecard info to hold the reservation. Well George the dispatcher, took my credit card info, bought himself pizza and gave the a huge tip ( delivery to George at Cranberry Taxi) and other charges including calls to 900 numbers. The day after, I tried to make a purchase for $15 and found that my entire pay check was gone. George Sullivan had helped himself to my money as well as several other people's credit card info. He had a history of ripping people off. So much for them doing a background check on their employees.