We had a leaky pipe in our upstairs bath that was dribbling down to the downstairs closet and hall. I got several estimates. One guy was a flat out scam artist and tried to frighten me with tales of disasters. I'm in my 70's and have lived in my house for 35 years. I didn't fall for that and I think it was because I'm a little old lady. Called several and either they wanted money just to come out or they said they couldn't do it. These guys answered thei phone and came out later that day. They took a look at the job and went out and got their tools. it took several hours but they fixed the problem. Kenneth and Jamal were excellent workers. They also were very informative as to what needed doing. they quoted a price and went to work. After they were done they gave me a lower total than what they originally asked. I was very pleased with their skill and professionalism plus they were bright and helpful. Thank you Pittman Plumbing people. read more

Missed appointments. Not willing to be flexible with customers on appt times. Received call days after appointment had been missed. Doesnt return calls or answer phone during business ours. Avoid this business. read more

They did a great job and went above and beyond when completing my drain repair. They finished in the contracted time, were extremely professional and friendly. I am very pleased with the job and will be calling them for any other plumbing needs I have in the future. read more

We are the type of people who like to ensure that area businesses are patronized, thereby retaining money in our community, so, we always contact area businesses/contractors no matter our needs or the size of the project. In this instance, and being totally fair, we want to describe our description of work we wanted to be done, how it was addressed, and our experience with this company. Last year we needed to replace an exterior ejector/sump pump, rod, and clear exterior run-off/rainwater pipes and have a first-floor toilet replaced. We called Pittman, which is located less than a mile from us. We made an appointment after explaining our needs. They called to confirm the appointment, arrived promptly and reviewed our job. A gentleman who identified himself as a partner in their family-owned business provided us an estimate including the service charge. We had already purchased the ejector/sump pump and the Kohler toilet that we wanted to be installed and asked them to use those products/materials. However, in adding the rodding job we realized that either he was joking or simply didn't want to do the work by making the charge entirely too high - by hundreds of dollars. As for the toilet - we didn't have much of a choice since it would create a hardship not having a bathroom available for use. After finishing the job we asked why their prices were so high. The gentlemen actually laughed while suggesting that if we wanted less than quality work we could pay less. Several weeks later, we discovered we had a clog in our upstairs bathroom drain, which stopped the vanity and the tub. We called Pittman, told them the problem and they dispatched a crew. We explained to them that we also wanted to have a new Kohler tub drain assembly installed since the original one had already been removed. They removed the clog in a matter of minutes, using an air pressure device and cleared some debris from the p-trap under the vanity. I reminded him about the tub drain assembly to which the gentleman replied that I had the wrong part(s), that it could not be installed and to call him when I actually knew what I was talking about. His manner was condescending and dismissive even as he suggested that he was willing to drop the service charge associated with the visit. I asked him to reconsider installing the device since I was certain that I had ordered the correct part(s) assembly. He declined. We paid them, and they left. I ended up installing the device myself within an hour, thereby concluding that either he didn't know what he was talking about or, once again, he simply didn't want to do the job. Fast forward to one week ago. A property we owned required the unstopping of a tub drain. We called Pittman, set up an appointment, explained our needs, and met them the next day on the job site. The crew examined the situation but were ultimately unsuccessful after working on it for just over an hour. One of the gentlemen explained that the configuration of the pipes, trap, and drain prevented them from clearing the blockage using conventional means. He stated that he wasn't sure, but believed that the only way he could clear the pipe was to cut the wall of an adjacent bedroom, the floor and the kitchen ceiling beneath the bathroom in order to access the pipes, remove and replace them - all without guarantee of success and adding that they would not be responsible for replacing or repairing the damage done as a result of their work. We were stunned. but accepted that the work would have to be done. He sketched out several confusing diagrams to explain his assessment and how it could be fixed. He also included an estimated price/cost - a very high one ($1300.00 to $1500.00) for the job alone. We "greenlighted" the job provided that he would present us with a formal/detailed proposal. He responded that the document would be ready by that evening of the next day but he would not be able to start work until two days later. We asked how he would be able to properly convey an accurate description of the problem/solution to his co-worker without him seeing the job. He claimed it wouldn't be a problem. We were not contacted as promised, no email or message was sent. We called Pittman's offices. They claimed not to know about the project, would search it out and call back. They did not and they still have not reached out to us. The least they could have done is told us they did not want to do the job - for whatever reason. They are very unprofessional in that regard, even if you are a repeat customer. Not being direct and honest with a customer is not the way to go. As an aside, we found another contractor - outside the neighborhood - who determined that the job could be done for over $500.00 dollars less and retains references/contact with contractors who assess and repair damages resulting from their work. They promptly provided a detailed assessment and estimate, to begin work almost immediately. Draw your own conclusions! read more

I called and explained my problem. Anthony stated they would come out that day around 4pm or the next day between 9-10am with a call ahead of time. I didn't hear from them so I called at 9:45am and was told they would be there in 39 minutes. They show up and access the problem. They never call me to tell me what they found but, they explained the issue to the tenants. I call them to receive an explaination and the approach to fix the issue. I was told I would receive a proposal that night or the next morning. Two days later I am still waiting for a proposal. In the meantime I hired another organization to do the work. read more

I want the world to know that the guys at Pittman Plumbing and Sewer are my heroes. I discovered a large puddle of water in my yard. Initially, i thought it was a leak from the lawn sprinkler system. We dug up the area and found it was coming from a break in the sewer. Immediately, i called several companies to get estimates for repair. I most say, because this was an emergency repair, time for a fix was crucial. The trades men called were all known to me, so I was more trusting of their ability and the quotes than if they had been unknown. Thank God that I followed my cardinal rule of getting three quotes. I would say, in emergencies it is MOST important because you are most vulnerable to pay any price quoted. Able Sewers was the largest paniic seller with a price gouging total that they were UNWILLING ti negotiate. Thank God for Pittman Plumbing. They responded quickly, gave me their NON PANIC price and made the repair, upgraded my sewer service, cleaned up the area, leaving the ground smooth and undisturbed. PITTMAN PLUMBERS AND SEWER are defitely my heroes. Their price and read more

Stellar organization. They are efficient, courteous, and reasonably priced. The crew and owner typify what it means to work with and within the community. They are attentive to needs and respectful of client anxiety. read more

Pittman Plumbing is excellent. The entire team (Don, Ernest, Liddell, and the younger son) far exceeded my expectations. There are many adjectives that describe this company-- professional, caring, attentive, and focused. They had to remove old pipe, troubleshoot, and install new piping for my home. They were efficient, reliable, and most importantly, they finished the job when they said they would (unlike most contractors). They are my plumbers for life!! Nicely done. read more

This guys are really wonderful! Very friendly and honest. Very very reasonable prices. All of them are actual plumbers. Not 20 year apprentices. read more

I've used Pittman services over a period of years. Recently they came into my rental to blow out lines and drains where I was having repeated issue with water pressure. They conducted themselves very professionally and charged reasonable pricing on their work. And worked with me on an affordable payment plan considering my vacancy at the time. Afterward, when I went in to test their work those pipelines and faucets gushing water was like music to my ears! And water swirling down drains was a beautiful sight for sore eyes! read more