#1 Management company in Maryland!! They Strive For…read moreExcellence!! Great Customer Service Extremely Knowledgeable If your in the market for a property management company this is the place you want to be!!

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

I had been using a mother company to manage my properties. Unfortunately they sold out to ejf which…read morestarted a 6 month nightmare for me. Fortunately, I found Nurith and her company that have saved me from further sleepless nights. From the first conversation I felt like I would be taken care of. She was able to transition my two properties faster than expected, inspected the properties and gave me a report with recommendations. It has only been 2 months since the switch but already, I feel my properties are again being taken care of and that the cash flow is headed in the right direction again. I look forward to a continued positive experience with NLR.

A good property manager is hard to find. I'd put Next Level Rentals and Realty in the average…read morecategory. Service started out promising in the beginning then concluded sloppily once the end was on the horizon and no money was to be made. There were many belabored emails that just went in circles, offering no resolution and no apology. Two tenants moved out while NLR was managing the property and there were damages unfixed and no deposit credited. For example, after the first tenant moved out we were told to get the carpet professionally cleaned, then replaced altogether in order to rent. The repairs department was the exception, especially the new manager. He stayed on top of the jobs, and communicated before and after.

I moved into a condo managed by John Thompson about 3 years ago. At the time I had just come out of…read morea bad living situation and I desperately needed a safe and reliable place to live. I found that. The application process was seamless. I was approved quickly and the transition was smooth. I had my keys and access to the unit quickly. The last few years have been amazing. Whenever anything was broken and we submitted a maintenance request, it was addressed quickly. Nothing remained broken for long. John even came over and replaced the batteries on the smoke detector when I couldn't figure out which one was low and the beeping wouldn't stop. Our microwave broke and I messaged John and it was replaced within a few days. In my experience Scout Properties is a great property management company. They are reliable, responsive, nice human beings. It was a pleasure to have our home manager by this company. John's the best!

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

My wife and I recently purchased a semi-detached two-story home in the Arlington area from across…read morethe world while we were stationed in Japan. Because we were not familiar with the Arlington area and never stepped foot inside the home, we placed all our trust and confidence on the Aaron Seekford and the Arlington Realty team. After seeing our new home, getting situated in the area, and really appreciating the location of this property, we are more than glad we chose the Aaron Seekford and Arlington Realty team to help with our home buying needs and purchase. From the initial house hunting, Severin Kamm, our Arlington Realty Realtor, actively found listings and toured every single one with our utmost care in mind. He fully answered all our questions of concern. Being first-time homebuyers, we had a lot of questions. Due to the time difference from Eastern Standard Time and Japan time, we had to call or contact him at odd hours of the day or night. He was extremely professional and always gave us the reassurance that we needed. It was his initial drive, desire to help, and grateful courtesy that sparked our interest in further seeking the help and doing business with Arlington Realty. Our Transaction Coordinator went above and beyond. Krissy consistently provided us with the reassurance that the process was heading in the right direction. For someone who has never experienced the home buying process, it can be complicated and stressful. We sincerely valued both of their hard work and time spent to find us the right home at our great location. Extreme thanks to Aaron Seekford and Arlington Realty team for easing our home buying process and making our dream of owning a home a reality.

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

Real property management essentials has been beyond wonderful in the process of renting my house! I…read moredidn't have to worry about a thing for extremely reasonable pricing. It does not get better than real Property Management essentials and I would 110% recommend them! You're sure to be happy! -Amy

We've used over 12 real estate agents over the years and Sarah Hatch was by far the best we've ever…read morehad. She is not only pleasant to work with, but very thorough, professional, and smart. She sold our house over list price in just a few days, which was great. Before that she managed our rental for 4 years and we never had to worry about anything. She is highly recommended.

I took control of a rental condo over a month ago. The day that I moved in a handyman came to fix…read morethe icemaker in the refrigerator. Before he left he declared that it was fixed but would take awhile to make ice. It still hasn't made ice. I reported to the maintenance department that the icemaker wasn't working (among other issues). The realtor who listed the rental came over instead of a repair person. Bottom line the icemaker has not been fixed. The realtor stated that she does not believe that the owner would want to spend the money to replace it. Further, she said that the owner was returning to the area on October 1 and she will be bringing a refrigerator filter with her...the brand filter may solve the problem. I have to wonder if a filter might be purchased here at Lowe's or Home Depot. This, and other matters I've experienced since before and after moving into the unit, makes me think that this management company is unprofessional.

Matt and his crew have helped with routine cleaning for my rental property. He is responsive and…read moreaccommodating, even on short notice, which is very important when dealing with rentals. He and his staff are a pleasure to work with.

Attentive thorough service. Matt is highly responsive to client needsread more

Had a hvac issue and reached out to property manager Ms Douglas. She was able to have my issue…read moreresolved immediately! The customer service is amazing! it's great having RRG as a HOA Management Company

I have a small leak in my guest bathroom and was told I cannot get my own contractor to come fix…read morethe problem. Residential Realty hired their own plumber to come out and they tried to gain access to my condo at 1030pm at night and I was already asleep. 2 weeks go by and I get a bill for $2k. Thinking the issue was fixed because no one called me for 2 weeks and no one reported the leak anymore. Today I get notified that the issue still persists and I owe them $2k without them fixing a damn thing. I guess the small guy always gets stepped on. Now new work needs to be done, and I still cannot get my own contractor. DO NOT recommend working with Residential Realty. And the lady named Teonna has an attitude problem. She can read this and work on her issues.

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

Ted is amazing. He will assist you in optimally achieve your real-estate goal (in our case, buying…read morea home in Wyman Park). But he will also help you navigate the emotional ups and downs of a competitive and fast-paced market. He's a wonderful, positive, helpful guy, who knows Baltimore and its market exceptionally well. He is the perfect balance of letting you have space to form your own opinions, but also saying what needs to be said, when appropriate. In terms of follow-through and communication, you couldn't ask for a better agent. Emails and phone calls are responded to quickly, and he will find any information you request (even if its not readily available). And let's talk about patience: over the course of 5 months, Ted looked at roughly 50 houses with us. Never expressing annoyance or frustration, and always providing insightful "pro/con" analysis. In short, Ted is a very nice person, easy to be around, friendly, and professional; he is also responsive, capable, and very good with Baltimore real estate. We couldn't have been more satisfied with his services, and we will not hesitate to call him again when the time comes.

My husband and I absolutely loved working with Ted. We were not from the area so most of our…read morecommunication had to be through email and text. Ted was very responsive throughout the process and answered every question we had. During our home visits, Ted was able to provide information of how the houses compared to others in the area. That was invaluable since we were first time homebuyers and new to the area. In addition, Ted provided contacts and resources for all the additional things that go into buying a house. I would highly recommend Ted Stewart as a buying agent if you're looking in the Baltimore area. We will certainly use him again if we buy another house.