As a ski industry pro 15+ years and international skier - I have NEVER been treated so poorly w the…read moremost rude experience in my lifetime of skiing. I went in to look at boots and asked about a pro discount - the older man did not know. He proceeded to continue talking to another man, skipped me over to help a woman about socks then skipped me over AGAIN to help a "walk-in". I went to ask if there was another person help me and he walked over and said it's by appnt only!!! Meanwhile he helped two other "walk-ins" after my turn. Done - there are plenty of amazing options in Utah. They just LOST a great customer that has spent a lot of money at Gorsuch.

Very good experience. I had a warrantee issue with Smith Goggles…read more The young lady that assisted (Beyulah) helped navigated the process expeditiously and with a dose of courtesy. I was able to ski using my replacement same day. Previous purchase experiences have been positive as well.

Went to the Riverdale store recently to browse/buy a handgun. I had done my research on-line and…read morewas ready to buy. I went to the gun counter, browsed for a few minutes, then stood at the counter waiting for help. Granted, the employees were busy, but nobody acknowledged me. I stood there for 15 minutes...and nothing. I get it, it's the holiday season and several people were at the counter, but the part that is irritating were the two customers who arrived after me that were helped first. I know the employees knew I was there as I made eye contact with them while standing at the counter. Anyways, I got tired of waiting and left. I'll buy a gun elsewhere. However, if you have the time to waste, I'm sure it's a great place to buy a gun.

Service is so slow! It was so difficult to get someone to help me out. I had plenty of time to…read morewrite this review while I was waiting for help.

They were a scam. They charged my card for an order they never shipped and then closed the…read morebusiness. Filed a chargeback with my USAA American Express card and they would not refund me even though they are supposed to protect against theft. Would be curious if other victims credit card companies provided refunds.

company will straight up steal your money. no joke $450 dissapappeared since august of 2024. still…read moreno delivery on goods purchased. do not spend your money here go elsewhere

I was in the Active Republic store for a few minutes before I realized "oh, this is Outdoorsy…read morestore". They define themselves (on Facebook) as a store fashions for "Running, Hiking, Climbing, or simply the active fit style." Usually an outdoors store hits you with flannel and denim and sleeping bags. Not svelte mannequins with skin-tight jeans, trucker hats, and leopard prints. It's strange ... Active Republic looks like a worldwide fashion chain born out of NYC or Paris, but it in fact is a small company with a very quiet internet presence (they only sell their footwear online). They have the mission of "living free from barriers and limitations ... the ability to transcend from a state of class and professionalism directly into and active lifestyle, full of uninhibited adventure and exploration". I feel like they are selling an idea ... an idea not fully realized yet. Their prices are a bit high (which is both a barrier and a limitation) and the sizes are skewed heavily towards the skinny (ditto). And what's with the pop-culture socks and baseball caps? I think they're cool, they definitely transcend barriers, but my toes would be frostbitten if I tried to climb a mountain in 'em! Some cool stuff ... it will be interesting to see how they develop.

From the owner: Active apparel for a active lifestyle.read more

I took my son here to get new golf shoes- never again. I'm standing at the golf counter and 9,…read more(maybe more) employees walked by and did everything they could to not look me in the eye. It got to be very entertaining to see what they would do instead of not helping me. To get our shoes we had to fill out what we needed on an iPad that was by the shoes. That was the only way we could get someone's attention. Once we found out what shoes we wanted we had to wait again at the desk because we needed to get the right replacements for the bottom of the shoes. The only way we got someone to help us was to fill out the iPad again that we needed another pair of shoes, but we said no we just need your help once the guy showed up. When we went to check out, we were found out we were given the wrong shoes and so we went and got the sample one so they could get us the right pair. The girl was totally bugged, but they got a pair that was $100 more. I'm going to notice that??? The cashier was very unfriendly, and was also bugged! We stepped back so she could help other customers while we waited. We could've just stood there, made the customers wait while we waited for my correct shoes-- but thought we'd be nice... she didn't smile, say thank you, etc... My boys have played baseball, football, lacrosse, and now golf, and we've always liked Dicks to get their gear. We will not be returning. I'm still amazed as I think about all the employees that walked past us that never once asked how they could help us. One guy had an earpiece in so it looked like he was maybe more in charge than the others and he actually walked past three times with no words said or eye contact! Pretty sad!!! I understand they work in different parts of the store, but they could've called someone to come and help us very easily! We are going to get shoes elsewhere and return the shoes in the morning. No more money will be spent here... and I have spent thousands at Dicks every year... So I guess I will be going back one more time. Sooo bugged!!!

Unfortunately, my experience was very frustrating. The employees did not seem knowledgeable or…read morewilling to help, and when I tried to return an item purchased at full price, I was offered only 10% of the value due to a missing receipt. This policy and the lack of customer service were extremely disappointing.

Brian and Lincoln are amazingly knowledgeable and exhibit great service! They have a huge…read moreselection of guns and ammo. Everything is at a decent value.

Firearms Pro has always been a small shop on Hill Field Rd. I have purchased a variety of items…read morethere. Now they are in a larger shop and shooting range across from Sam's Club.

Go see Teague Muno! Very knowledgeable and will make you feel right at home. Awesome e-bikes here.read more

So we spent $50 a tube, bought four so far. Had a broken stem while riding on one of the new tubes…read more I am not sure what the deal is. You expect excellence when buying expensive high caliber equipment. Sent a message about 10 days ago through website, no response. Called, put on terminal hold 15 minutes after explaining situation. Then called back, had to go through the whole thing again, had offered picture of stem, didn't want. Now they want it. What for? I am not sure. We just bought it, we go through a lot of tubes because of goat heads, didn't expect it to be an issue to take care of us, yet it seems like a really huge deal! We are ebike riders, everyday. We buy a lot of stuff, not earning my business. Not a good start. Spoke with Whitney.

service was fast and easy! they had a great selection of gear to rent! and the value was amazing…read morefor my large party!

They rent out tons of gear, paddle boards, rafts, tubes, kayaks and canoes, and that's just their…read moresummer stuff. Prices are great and there are discounts for WSU students. The staff were friendly and helpful.

What an excellent experience getting a boot fitting with Todd! I am a beginner skier and rental…read moreboots were killing my feet. Todd took the time to properly study my feet and fit me for boots. I truly could not believe ski boots could actually be comfortable. The investment in custom fitted boots is well worth it and I would highly recommend any family or friends to Diamond Peak!

Customer service and knowledge are wonderful!!!! Being new to skiing I had ski boots that were…read morecausing "shin bang" which I found out to be due to my shoes being too big. He helped me with getting ski boots that fit perfectly! He molded the liner and shell which allowed me to ski the next day without feeling my shin bang at all! The salesman also stayed 2 hours late to help me. The store and people are just amazing and go above and beyond. Highly recommended!