DON'T GO TO THIS LOCATION I went for oil change and radiator water change I paid $185 for radiator…read morefluid change after 3 days I notice water leak went back to the location they told me it's radiator leak !!! How from the beginning they allow me to change my fluid when I had water leak although the manager Mike told me that they check if there is a leak or anything before they start work on the car They stole my money never going to this location again Went to dealership they told me that Valvoline forgot to lock the drain from radiator that's why I had all the fluid leak unprofessional work Stole $185 Unprofessional work Mike the manager was so rude

Took apart my glovebox and couldn't get it back together. I wouldn't bring your car here, I don't…read moretrust that the service is done correctly. It's also way too expensive.

Super friendly place! The guys gave me recommended services but no pressure for them to get the…read morework done now. Friendly and quick and informative service at a fair price.

Best oil change place I've been too. There is a gentleman who works there (I wish I knew his name)…read morewho is excellent at his job and always very friendly. I don't feel pressured to buy a bunch of unnecessary services like I have at other places. They care about their customers here!

I needed an oil change and also needed to get my wiper blades changed. Most places are $49.99+ now…read morefor a synthetic oil change - the last time, I went to Troy Honda, for my Accord, and it was about this price. Midas is $69.99, which is pricey, BUT you can print a coupon for a $39.99 oil change on their website, so I took advantage of the offer and dropped by yesterday. You can make an appointment on their website, which I appreciated. I made an appointment for an oil change and when I arrived I mentioned I needed my wiper blades changed. The wiper blades were $40 to get changed which I believe is rather high, I want to say I paid like $20 last time but that was a few years ago. Since I was already there though, it made sense to bundle the services. They quoted me 45 minutes but they finished everything in 25 minutes! They have a very tiny waiting room, it's basically just their regular area, but they do have a few chairs and tables and also free Wi-Fi. I was debating walking over to the Tim Hortons across the street to wait but then my car was finished. My boyfriend has gone to this Midas before and he said I probably had priorities since I was still there waiting. You get a free tire rotation with an oil change as well. The only reason I give this Midas four stars and not five is because the waiting room area is so small, and rather loud - The staff is answering the phones and also you can hear them working on the cars right next door in the shop. Also, my check tire light came on yesterday when driving home, but my sensor tends to be wonky with that; I would hope that they checked the air tire pressure when they rotated them but I'm not sure if they did or not. Otherwise, I was very impressed with how quickly they did all the services on my car, so I will be back for future car needs.

Thanks everyone at Midas west Bloomfield. You did an excellent job on our Mercedes and it running…read moregreat . I will bring all my cars too you . My husband is very happy Mrs Moorer

Grand Opening today. They are running a special where all oil changes are free for the next two…read moredays. As you can imagine very long lines. I waited about an hour. It moved pretty fast. They even invited Kona Ice food truck and gave out free shaved ice. Filled me up with brand name synthetic oil. They also gave me a tire estimate which I will go and compare with Costco. Super friendly and very hardworking staff.

They took my glove compartment apart to replace a filter. The guy didn't know how to put it back…read moretogether again. Called another guy over and eventually got it back what he thought was the correct way to do it. A week later I opened it and it fell apart! It's a brand new car! I had to take it to the dealership for them to fix it the Correct way. If you have to take something apart make sure you know how to put it back together. I don't recommend this location.

Lacking. There isn't much to evaluate at an oil change shop beyond customer service…read more I don't know if they gave me a great oil change, quality of the oil or if their shop cleanliness is up to par with any other places. Sadly, these folks failed. My technician couldn't have been anymore distant and uncaring if she tried. You aren't a smiler? That's cool. At least be kind and civilized. I have empathy for people and try to bring out their best. But when I receive grunts in return....we have a problem. Her manager had the majority of face to face with me and naturally was very professional, courteous and hospitable. But then again, he's working an upsell. That's saving them from a 1-star. They were also very timely. So I'm going to assume (yikes!) they gave me a terrific oil change and add another star. 01/26

No no no. These guys try to upsell you on everything. I told my daughter to get her oil change at…read moreour "regular place" which we've used for 15 years. She didn't listen and went to one of these Valvoline Instant Oil Changes instead. What should have cost her around $35 ended up being $100.

The team at this Firestone are awesome. I first starting go to Firestone in Chula Vista, CA. But…read morewhen I moved out to Michigan, I couldn't find a Firestone that matched the same energy, work ethic, and honesty that I found at this Firestone, on Orchard Lake Road. I primarily deal with Shwin. He has always provided me with great and honest service. He is a straight shooter. I will continue take both my Cadillac and my Toyota to this location as long as I stay here in Michigan.

I wish 1 can give zero stars. For tires this place a bit expensive but good but other repairs…read morebeware! I took my 2016 Mercedes GLC for oil change and the guy put a screw in the water pump. it drained out the water the next day and when I took it to other mechanic he showed me the screw. I had to order a new water pumb. I cannot believe for repeat business what some people do. Avoid for any repairs at this place other than the tires!

First time at this business and was very pleased with my oil change experience on my 2016 F150…read more The staff at the Oil Excahnge was very friendly and guided me to the OEM recommended oil (Synthetic blend) for my truck versus the full synthetic I mistakenly thought was required which is significantly more money. This honesty at the expense of added profit to their business was quite impressive in my opinion and greatly appreciated on my part. Relative to cost they were in line with the other oil change businesses on the area and did the oil change very promptly while I waited in the truck. Overall I was quite happy with my experience here and will definitely be using this business again in the future.

CAVEAT EMPTOR !!!! BUYER BEWAREI had my car serviced at this business. When I questioned some of…read morethe charges and the work that had been performed, I expected a professional explanation. Instead, I was met with verbal abuse and behavior that made me feel physically threatened. I am a 73-year-old disabled customer, and no one should feel intimidated simply for asking reasonable questions about a repair bill. Customers have the right to ask about charges and the work performed without being treated aggressively.Refused to surrender the replaced parts Based on my experience, I cannot recommend this business. I hope they improve their professionalism and treat all customers with respect, especially when concerns or questions are raised.

Not sure why I have never reviewed this location. It's the closest location to my fiance's house…read moreand I've had a lot of tire troubles lately, so this is the one I've been going to. I brought my car in today because one of my tires seemingly keeps losing air. They said it had a lot of corrosion and they cleaned it up for me. Cost: $0. They also have a spot in the back where you can add air to your car, anytime or day. Cost: $0. I have purchased tires through this chain before (the Troy location) and I recommend adding on their Freedom Plan, I believe it's called - It covers the tires up to a certain amount of time, I believe a few years. I didn't get it last time with mine and wish I had, my parents always get this when they buy new tires though. Overall I recommend this location.

The manager, Jon Kennedy, went out of his way to replace a phone cord (for charging)that…read moredisappeared during service to our car. He was very friendly and efficient; a great employee! The service on our car was also great!

The staff was fantastic did a fantastic job took care of me 100%…read moreI would highly recommend this business

Eric and Devon (I think!) and their team took care of my oil change. They were polite and did not…read moreupsell me, but had appropriate recommendations. However, they went above and beyond when my car wouldn't start after the oil change. Patiently they tried to jump me and checked my battery's health. All to no avail. However, Phillip arrived at work and was so knowledgeable, patient, and polite. After troubleshooting, he figured out I was using my key fob incorrectly! (So embarrassing! It's my daughter's car, but still!) They didn't accept any additional payment and were so kind as they made a million excuses for my ridiculous error. I'll be back again and again!

Answered many times not gonna answer again I said it was terrific . OK how many times do I have to…read moresay terrific to get 85 characters I'm not gonna answer again. I hope this is enough this!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Pulled in for an oil change, they wanted to charge me $249!!…read more I went down the street and spent $114 for a synthetic change. Avoid this place!!