They may have had difficulty finding good staff for the last couple of years at this location but…read morethey certainly have made big improvements lately! Everyone there seems to want to be there, they are friendly and efficient and you can tell by your food received that they care. It's something not often seen in the fast food industry. Congratulations Arby's, keep it up!

Great customer service at the drive thru. Despite lots of people in the drive thru, after ordering…read morethe wait was less than 5 minutes. Food was correct and hot.

Not bad but when it was called the Grove my great grandpa owned it and it's good but isn't the…read moreworst restaurant but very good

The service is always good, the food is cheap and amazing. Try a 5 dollar burger! Or the pulled…read morepork Mac n Cheese. It's a cute small drive in!

I'm liking Wendy's breakfast!! I got started because of a T-Mobile promo and no I'm a believer…read more This restaurant is convenient to the highway, but only the drive thru is open at 8:30 am; not sure why. Service is slow at the drive thru. Lots of parking and no one else is coming through the drive thru. Still waiting for my order!

Literally looked at me 20 times and in the span of 45 minutes didn't take my order, mind you I was…read morefirst in the 8 person line. Asked for it to go and gave me no bag, did the same thing to all my teammates. I had enough time to calmly eat my biggie bag slowly before they took the next person's order. NEVER WILL I EAT HERE AGAIN. AWFUL PLACE. Please teach your employees how to do their job and you won't have such poor reviews! Thanks for nothing! Oh and when we were leaving since half our team couldn't even get their order in, an employee cane out of the back to refill their soda and waddled around into the back after. LIKE WTH, IT TOOK AN HOUR JUST TO GET ME A BIGGIE BAG AND THEN THERE A HUGE LINE AND YOU DECIDE TO REFILL YOUR DRINK?? TS PMO. If I could give no stars I would or negative stars! Hope this helps cause this was AWFUL.

Stopped here on the way back from a vacation. Food was hot and delicious. We were particularly…read moreimpressed by the calm and polite manner of Tristan, who waited on us at the drive-thru window.

Every single time they mess up my order, cant follow simple instructions. Need to hire competent…read moreppl that aren't dirty and sloppy looking. I go to Mt Pleasant or Midland locations. Never disappointed Big Rapids is an awful one also. Only bad experience Ive ever had is those 2 locations

Great place to eat price is right and most importantly the food is fresh and so good just trying to…read morefind out if they are open it's may 5th 2026 and Yelp says open but everytime I call it is a busy signal. We come about a n hour away and with gas prices I don't want to drive there and it will be closed. But it is worth the drive.

I ordered the nacho's supreme and a butterscotch shake…read more When I started eating the nacho's they were ice cold and cloggy. The shake was vanilla and although it tasted okay it was not what I ordered. I tried to get the servers attention but she was too busy talking to a friend to even notice. Overall, the experience was a disappointment considering it was supposed to be a special day celebrating their anniversary. I am a foodie and will promote a good restaurant with positive comments. But, this place does not deserve any recommendation. We left hungry and very disappointed.

The last time I went to get a sub for me and my son I was kinda of greeted by 1 of the 2 workers…read moreshe said there are like 6 or 7 online orders ahead of you, so her and the other worker proceeded to work on them as Myself and 2 others customers stood there for roughly 20mins waiting just to get get my order taken I was not happy that I was basically ignored while 2 workers worked on online orders that came in to them who knows how long before I walked in. Subway needs to come up with a better model then this because it makes a walk in customer feel disrespected and tells me I need to order online if I want my order I a timely manner And I'm considering not buying from this location again

Unbelievable treatment! Ordered 3 -12" subs and they were totally not correct. Paid $38.76 and…read morewhen I went back to the store, the manager said she made them exactly as she was told! She DID NOT! No flat bread, no lettuce, tomatoes, black olives, wrong dressing. I guess it is not the end of the world, but the way I was treated was unexcepted. I called when I got home and asked to speak to the manager - I wanted to tell her that another Subway told me they get complaints all the time about Farwell Subway. I was told she was with a customer and they hung up on me. I will NEVER go to this Subway again and I will dispute the credit card charge.

fries and food were hot and ready fast burgers and fries amazing! I absolutely recommend this…read moreMcDonald's the service was amazing this gives vibes very clean environment

Good fries!!! Positive and friendly workers. Delicious frozen Coke. but it's kind of weird that my…read moretotal comes out to $6.66 every time I go there.

The food was good, not the greatest though, it could have been fresher. It took them forever to…read morebring the food out, waited at least 10-20 minutes. Not "fast" at all. The main issue was the cleanliness of the building. The tables weren't clean at all, all of the trashes were full, no one came to check on us, and the bathroom was very dirty. Not impressed.

I got to be in the first 100 people to try out the new chicken sandwich, which was pretty darn…read moregood! They did forget to remove the pickles and onions off of my dad's burger though. Service was pretty good.

Its good except I exploded the toilet in their bathroom so I wouldn't recommend the bathroomsread more

Understaffed, waited 30 minutes for an online order, kids take the fast out of fast foodread more

I've heard a lot people mention Culver's as an alternative to the Big 5 (McDs, BK, TB, KFC and…read moreArby's) While it was a nice break from other fast food, it's way overpriced, probably due to its overhead and marketing. We stopped here enroute to the bridge, and just wasn't impressed for all the rave reviews. I mean it is fast food, so I wasn't really expecting it to be spectacular or served on a silver platter, but so many seem to brag about it, when it's comparable to a west coast Fatburger. The location is very clean, the employees are friendly and helpful, but also seem to give you "the look" of like "haven't you been here before?" (When we haven't) We have stopped in a couple of times and made it a point to try some different items. Price is substantially above the Big 5, we're just sick of the Big 5 and spent the extra $20-$25. It's probably good for some, but not for all. We generally don't eat a lot of fast food anyway, so I hope not to turn others off. Just be warned you'll pay more for food at all their locations, and it's not much different than other fast food for the higher price. Their Butter burger was tasty, fish sandwich ok, chicken sandwich is a chicken sandwich and soggy fries.

Order was delivered to table (3 people) with no chicken tenders. I would give more leeway except…read morewhen I went to the counter to get them, I waited another 10 minutes. Heard one of the gentlemen at the counter ask about 5 minutes in ask how the 4 count chicken tenders are coming... the response was "Oh shit"! Trying to give grace as no one there seemed over 21 but c'mon... they did give me coupon for a free meal and extra tenders but I didn't get to eat them with the fam which is mostly the point. I'll give an extra star for the courtesy and extra tendies.