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    PIT ROW AUTOCARE

    5.0 (8 reviews)
    Closed • Closed

    Services - PIT ROW AUTOCARE

    Auto transmission repair

    Oil changes

    Routine automotive maintenance

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    Christian Brothers Automotive Highlands Ranch

    Christian Brothers Automotive Highlands Ranch

    (158 reviews)

    I initially reached out to Christian Brothers on Yelp for a quote to repair my car and was assisted…read moreby Jared. He helped me to determine a price for service (very, very reasonable) and I scheduled the appointment from there. Upon arriving, I was immediately helped get through the details of my repair and we were off to the races. Because I needed a ride upon departure, they provided a free shuttle (most places will not) to my residence. Once finished, they contacted me, I scheduled another shuttle to return (again, most places will not do this), and within 12 minutes, I was on my way again. Back at their shop, they explained my bill, the work they completed, and we took care of the bill. I am extremely happy that I found these guys. They provide excellent customer service, their genuinely good people, and I would recommend them to anyone needing help with their vehicle. A special thanks to Devin for his orchestration of the entire process. Kudos! FIVE BIG STARS!

    I brought my car in for a stalling issue. The initial diagnosis cost $775 to replace a battery…read morecable and add a ground screw, which felt very high. Afterward, I was told the car had multiple oil and coolant leaks and was quoted an additional $3,500 for repairs. On a car worth about $4,000, this didn't make financial sense. When I declined the extensive repairs, there was no discussion of smaller, interim solutions or things I could try myself; the only suggestion was financing the full amount. The immediate next step was being asked to retrieve my vehicle. The shop was extremely busy, and I left with the impression that they prioritize large, high-cost jobs. Disappointed with the experience and lack of flexible solutions, I will not be returning. Update to my previous review: It's been two weeks since I picked up my vehicle, and I have not observed any oil on my driveway. This seems inconsistent with what I was told about the severity of the oil leak issue during my visit. I have checked the oil level multiple times and it appears to remain at the same level. After posting my initial review, I received several phone calls from the shop owner requesting that I modify my review. I eventually asked that these calls stop. Service details: I paid $180 for initial diagnostics, during which I was told there was an 80% probability that the problem was my battery cables. I then paid $235.19 for new battery cables, but it did not resolve the issue. A subsequent diagnosis costing $359.98 identified a bad ground wire, which was then repaired by tapping in a new wire. Additional observations from my service experience: When I collected my vehicle, I noticed what appeared to be a black, grease-like substance on the exterior door handle that was not present when I dropped it off. I also discovered that the front emblem was no longer attached to my vehicle. When I inquired about this inside the shop, staff located the emblem and handed it to me and told me it fell off when they closed the hood. I check my fluids every month, this has never happened to me. There was no offer to repair the damage.

    Christian Brothers Automotive Castle Rock

    Christian Brothers Automotive Castle Rock

    (86 reviews)

    i am truly at one of the darkest times in my life. Of course, during this time, my car needed a…read moremajor repair. the car is literally my home and invaluable to me. without it, i don't know what i would do. with my life in shambles, Christian Brothers stepped up and decided to help by covering the cost. What really blew me away is, once they completed the repair, they checked the car and found quite a few other things that needed to be attended to. i believe they took on this job because they knew my situation and wanted me to be safe and keep my home. in addition, in spite of my current situation, I was still treated with impeccable respect and kindess, just like they would treat a paying customer. Steve, I thank you, dana and your staff for such grace and kindess. the help you all gave me was pure goodness.

    I am very disappointed with Christian Brothers Castle rock. A car I had left with them they had…read moretowed for abandoned vehicle. For the last year I have been communication with them regarding picking up my vehicle. I was told they could not find the keys. I figured they would reach out when they had. Nothing! I kept stopping by with my roomate and nothing. They would get back to me. They knew nothing about it. Last month I received a letter in the mail that my Mercedes was towed for being ABANDONED. GM said they had been reaching out to me. No voicemails nothing. The manager asked for the address I wanted it towed to. I called today to give it to them and they said they are not responsible! This is terrible business. I has a Mastectomy in Dec not trying to handle all this stress. Don't trust them

    PIT ROW AUTOCARE - autorepair - Updated September 2026

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