Never in my life have I had anything like this. I went it to get a fuel filter for a Honda . Had…read moreall the info etc. the guy says ya you need to bring the filter in to match it. I can't it's my only driver. Ok I'll figure it out. But here is the kicker I needed a quart of oil. Guy says by the window . I find it no price etc. I take it to the counter and it was $13.56. For CASTROL 10/30 regular oil nothing fancy . So he rips me off so I Just had to check this out. I found the same oil anywhere from $5.32 to $7.60. I checked in with my Napa in my town it was $6.00. And I got the fuel filter no trouble. Needless to say I'm afraid to ever go back to this store they mite charge an entrance fee.

Ryan at Napa Auto met me with patience and kindness opening and working on my Key Fob to replace…read morethe small battery with ease. As a woman I often worry about my limited car parts knowledge. He gave me peace of mind and I highly recommend Napa Auto Parts!

Shout out to John. Great customer service, great help as well. Also gave helpful advise in regards…read moreto my car.

Took our car there to do the check engine scan. The guy there Mike took care of us and helped us…read moreout. He cleaned a part with my husband and said either that would fix my car or 02 sensor. Regardless, we are extremely grateful for the great customer service. Thank you Mike for going above and beyond. P.S. Sorry this is late.

Yo shoutout the guy who's helped me out every time I've gone there. I should have asked for his…read morename but next time I see him I'll ask. I had put in an order for wheel chocks yesterday but when I went back to pick them up today they hadn't been delivered so he went out of his way to give me his own personal chocks. That's the kind of service that deserves 5 stars. Bro didn't have to do all that but he did and I genuinely appreciate it. Thank you man!

what an amazing store and customer service. specifically Jose he went above and beyond helping us…read moreout tonight. couldn't have asked for a better experience today. shout out Jose fr fr.

I had a dead car battery and needed a new one ASAP. Yasmin and Rickey specifically made this…read moreexperience the best I've ever had! They went ABOVE AND BEYOND their job description and got me back on the road in literally no time. I would recommend this AutoZone to every. single. person. Not only did I find my new auto parts store, I feel like I found new friends! 10/10 no notes.

Awful customer service. I'm the only one in the store and two employees won't acknowledge me as I'm…read morestanding at the counter. Apparently "finding a phone number" is more important than helping an actual customer standing in front of them. Do better. It's not hard to say hello and take my money for the products I wanted. I ended up leaving them on the counter and went down the road to your competitors to spend my money there.

Excellent customer service both on the phone and in person. Daniel was friendly and efficient with…read morereplacing my car battery.

Good store and good location!!! The oil bin fills up fast at this location so make sure you call…read morefirst to see if you can bring your fluids to drain. The staff is great as well.

Huge shoutout to the NAPA Auto Parts in Davis! My car's 12V battery was low and it was driving…read morereally slow. I thought that I had to replace the whole battery, but when checked by Walmart auto they told me it just needs a recharge and NAPA auto parts might offer the service. I don't remember the name of the staff member who helped me, but he was incredibly kind & so helpful. He took out the battery, charged it for 2-3 hours & reinstalled it for me. Everyone there was super helpful and friendly. As someone who doesn't know much about cars, I truly appreciated the help they provide. I've also bought a few tools here in the past always a great experience. So grateful to have this shop in town.

Amazing customer service was helped by 2 gentlemen Henry and Jamal who helped me find what I needed…read moreat the store and very informative.

The O'Reilly products, and the store in Vacaville are fine on all accounts. The reason of my…read morenegative review has to do with a bad experience at that particular location, with associate Marlene. I went in to return a product I purchased a week prior, with receipt, and product unused. The associate processed the return but also asked for my phone number. I declined to give my phone number, and I argued that the store where I bought the product (O'Reilly in Napa) asked for my phone number at the time of purchase, however I declined, and they were fine with that. With much arrogance, the associate in Vacaville told me that the Napa store SHOULD have collected my phone number, and she managed to collect my phone number for the return to process. I find that outrageous, unnecessary, and unprofessional. No retailers should hijack phone numbers from their customers. Moreover: purchase was $17.01. Reimbursement came to only $15.13. You've got to be kidding me! 1 star. Thank you.

Joshua was so helpful today! He installed our new headlight on our Honda Sport. Great customer…read moreservice

I had a check engine light show up on my car while traveling in Napa and I called over to this auto…read moreparts store. Tyler answered the phone and I stopped by and he checked the error message in my Yukon and was super helpful. Great experience.

Fantastic service. The battery on my pick up died, I called Brown's and not only did they get me a…read moregood price on a new battery but they came out and installed it no charge. Another real gem here in Saint helena