Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

Had a camera inspection to check my aging sewer lines which revealed root incursion. I decided that…read moreit was time to replace the cast iron pipes to ABS. The initial sales, pricing, scheduling, and first part of work were all fine. They came on-time and finished the job on-time pending final city inspection. They asked for payment and I provided and then things unfortunately became very unpredictable. I had to keep calling the office to find out when the inspection was going to be. Then the inspector came but the Handy team did not show up. Also after they finished work I discovered I was missing a set of extension cord! Nothing else was amiss so I think they probably just used it and took it by mistake? The whole billing process was also weird where they never provided me the signed copy of the contract. Now I have 2 large holes and debris piles in my front yard with caution tapes for 2 weeks and counting. I should not have trusted these guys as much I guess, so be forewarned before you go through with these guys. 2 stars so far because I believe the crew's initial job is decent, but the sales and office coordination give me an uneasy feeling. It's too bad because I really wanted to like these guys and thought they did a good job initially. I will have to update this review whenever the inspection occurs.

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

When you're looking for someone to repair/replace your water heater, you don't just want someone…read morecapable of doing the job well, you also want someone who is going to have a good attitude and not add to your stress. Luigi was awesome in this regard - it was a pleasure working with him and he+Jude did a great job with our replacement. They came by next day and took care of things quickly.

My water heater was acting up and was showing a sensor error. I need a fast fix so messaged several…read morebusinesses including the details of my water heater error and make and model. The Water Heater Guys identified the part right away and sent Jude out later that day. He fixed it but mentioned that this type of issue may end up leading to other parts starting to have problems. Sure enough, about a month later the water heater went down completely and started slow leaking. I messaged Luigi late Saturday night and he got back to me immediately and told me to call the next morning. I felt bad calling on Sunday morning (it was Father's Day), but he called me back and booked Jude for the next morning. Within an hour of Jude's arrival, I had a new water heater up and running, a new 6 year warranty, and the price was reasonable too. I'm glad I replaced it for peace of mind and very pleased with the prompt and professional service.

Paul was great! Our water heater broke Friday night and we had a new one installed the next day by…read more11am. Great communication. Would definitely use again.

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

Joseph from Bayshore Plumbers is the ultimate professional…read more He promptly diagnosed our garbage disposal issue, prepared the area, and fixed our issue. He was professional, super capable, prompt, thorough, and friendly. After the fix he tested to ensure 100%. Strongly recommend Joseph and Bayshore Plumbing and I'll definitely call againfor future plumbing needs.

Sink and food disposal got clogged over the Labor Day weekend. Bayshore Plumbers came in highly…read morerecommended and they scheduled me ASAP. Omar M. arrived on time and was very professional and friendly. He got the deep clog taken care of and gave me advice for preventing future clogs. Omar was fast, efficient, and left the sink area clean. He treats your home as if it were his own. I would highly recommend requesting Omar. Price was fair given the expertise and professionalism offered, especially supporting local businesses and our neighbors. If dealing with an HOA it is important to get documentation and records, which they will provide a third party unbiased opinion on the condition of your plumbing, especially where your responsibility ends and where the HOA's responsibility begins. Great job.

Called for service for a clogged kitchen sink. Christian Oliver was the technician arriving on a…read moreFriday afternoon. He was very professional, knowledgeable, fast and friendly! Knew exactly what the problem was and corrected it while taking time to ensure it was completely resolved. Also checked the outside outflow pipes. Highly recommend!

Our sewage pipe broke in the crawl space. They were able to someone out the next morning to inspect…read moreand send another crew in the afternoon to fix. The staff was very patient in explaining the work that needed to be done, and all the paperwork was done digitally and clearly documented. It came out to $1.3k, which was honestly lower than what we expected given it was an urgent sewage repair. They also performed an extra sweep in the crawl space and found another small leak on a different pipe. They immediately scheduled another visit for a deeper inspection. Shout out to Ross who patiently explained every step and did a thorough inspection. We were pleasantly surprised when he fixed the second leak for free because it was a simple cap that was loose! My husband loves getting to know the details, and Ross explained everything including why the pipe broke, tips on water restoration, etc Overall a great experience!

100 % recommended Mario's. A company that is professional, KNOWLEDGABLE and has Integrity. I live…read morein bottom unit of condo complex had water leaking from my bathroom ceiling. Wanted to get a couple estimates as it involved 2 units and HOA .Other companies ranged from $1000-$1500 and that it was a 34 hr 2 man job.Kevin from Mario's looked at the problem noticed something was Installed upside down. He literally diagnosed problem and fixed it in 15 minutes. And then to top it off he said it was such an easy fix there was no charge.Who does that anymore? Total class act all the way around. Hard to find these days but you will find it at Mario's. This was on Friday and happy to report so far no leaking water .

Outstanding service! Mario showed up for my plumbing emergency earlier than my appt on the same…read moreday. He got here quickly. My plumbing problem was coming from the public sewage main and not my property. Water was suddenly shooting upward out of my toilet everywhere. He did not charge me. His customer service was wonderful. Highly recommend his company.

Great experience with Techpro for a Mitsubishi mini-split install. Our installer, Park, took real…read moretime to walk me through every part of the job - placement, linset routing, electrical, and condenser - and made sure the wiring and ductwork were clean and to my standard before signing off. No shortcuts. Beyond Park, the whole team (Armen, Danielle, and the crew) was responsive, transparent, and professional from quote to commissioning

Techpro Heating & Cooling is an incredible company with professional and kind technicians. They…read moreinstalled our Heating & AC system, which we now can't live without. Whenever we had questions or issues they always answered them and even came out to service and optimize the system to ensure everything was working at the highest quality, which it always was. They also communicate with the planning and inspectors well, making sure everything is done properly and that we, the home owners, never worried about anything. I have recommended Techpro many times to family, friends, neighbors, colleagues, and clients; everyone agrees, Techpro provides outstanding service.

Cold showers are not a favorite pass time at our home. Thankfully WHO, just a call away, sent out…read moreLonnie & LJ to replace parts that no longer worked on the water heater. They arrived on time, were courteous, professional and nice to deal with. I Strongly recommended WHO. Great value! Fair prices, quality parts, expedient response, good people!

The Service Was Beyond Excellent... Their Service Tech Was…read moreTop Of The Line A True Professional Kevin West