The Estates of Hyde Park is now under new owners and management. As a whole, the facility has taken…read moremajor strides in making there community better. Greater cleaning practices, friendly staff, and ongoing trainings are making this facility better each and everyday.

What can I say about such a Wonderful place. I've had the experience and Great pleasure of working…read morehere for about 16 years. The extensive, but very necessary regime to become employed here is, in my opinion, one of the things that makes this establishment soo Special. Not just anything or anyone is accepted. Working with Seniors, who depend on us in so many ways, need trustworthy, loyal employees that also possess upstanding character and ready to assist at a moments notice of any resident that may need help. This is an attribute I have seen displayed at Montgomery Place; from our Staff and all throughout the establishment. During the CoVid 19 Pandemic I've seen our CEO implement and carefully devise a strategic format to keep the Residents and Staff safe. A daily Broadcast Of pertinent information was set in place; from how to correctly wear masks to checking temperatures in and out daily. Our CEO; Deborah Hart has worked long hours, tirelessly with her Team And dedicated Staff daily since this Pandemic began to help in keeping us all, as one unit, safe while displaying some glimpses of familiarity and comforts of life Residents enjoyed and became accustomed to prior to the Pandemic. In my opinion Ms. Hart, with COO; Paul Zappoli and their tireless team, have done an Outstanding Job . In closing; I would like to commend any Senior or loved one of a precious Senior residing in the Hyde Park and or rural areas of Chicago, local and distant; come enquire, virtually or once this Pandemic lets up, in person. We'll be engaging as our Marketing team takes you around and expounds with just a glimpse of what this Great place has to offer. Dawn Thomas, Front Desk Agent

The office experience is superb. Details are written down and my concerns were repeated back to me,…read moreto make sure everything i needed was on the list. Nurses are extremely efficient and caring. I like how the nurses pay particular attention to make sure medication is being taken by the patient.

This place is extremely dirty and nasty inside!!! IT took me…read more1&1/2 hour wait and had to call the front desk 5 times tonight just to get someone finally came to my room to get me a cup of rice only since the caller was not working at all??!!! Some CNAs are just lazy and not professionally trained well that when I need them to come and clean my poops bucket, they did not want to rinse the poops bucket, instead they just empty it by dumping the poops into the toilet bowl without at least rinse the dirty and smelly bucket first, and the black female CNAs just put a plastic bag as a liner over the bucket???!!! Very disgusting and unsanitized behavior and unprofessional with an attitude when you ask her to do the right way of cleaning the bucket, she gave me the excuse of saying she is not a maid??!! I was so shocked, trust me even if I need a maid that I wouldn't even consider her as an candidate!!! Oh. NO, NEVER!!!! The food here is very disgusting and nasty most of the times!!! I have to get ordered food from outside, from restaurants or from home!!! I would took them an hour to come to response to you calls to clean my poops bucket!!! They just acted like ghost fading away for a long time and came back with excuses of they were changing shifts that kinds of nonsense all the times!!!

Hi I called and asked Tasha what are the requirements to be admitted she didn't know what they are,…read morethen she left me holding on for so long I hung up and called back then she hung up on me after explaining that the person who could explain it better wasn't there that's when she said hold on and hung up on me her demeanor was not demure she needs to be reprimanded I will not refer my love one to this facility with Tasha front desk clerk giving a rude + bad attitude at least have some Info for the person or people on the end of the phone go above and beyond to help cusummers thank you

This facility is horrible and should be shut down. My dad was there for almost a month. The staff…read morewas nice enough at first, but because we were there everyday and asked questions and demanded that he was treated with dignity and respect, we were not treated that well when we visited. The filthy was and smelled of feces and urine and we would have to ask for toilet paper and for his bathroom to be cleaned. This was very important because he had a MERSA like infection. It was also horrible the way they neglected the other patients. I would not send my dog to this facility.

I have a love one that lives here. There is certainly some issues in this building that need to be…read morequickly addressed. There has been Scaffolding around this building for more than two years is it due to this issue with the foundation (See missing Concrete) under the canopy. There is no pride that shines through this Community that Management is trying to convey here. Obviously the Management does not reside here. No attention to detail for the elderly that resides here. The exterior and landscaping is not well maintained. Underneath the awning is disgusting just filthy and the fixtures look like they have never been cleaned. Lots of dirt/debris and insects there in that area. Work orders are not done in a timely manner. The building does not seem to be a professionally cleaned they need staff hired to properly maintain the buildings. Stains on carpets in the hall that have not been cleaned for years. There are TWO doors for the Seniors to enter the building. The Handicap door opener has not been working for over two months which means those using their walkers, canes, or wheelchairs have extreme difficulty getting inside. There seems to be a rodent issue in the building I am speaking of mice. The appliances are very old, don't function the best and the elevators are questionable. Repairs require multiple calls to fix the issues so they probably need a larger staff for that size building the guy I see does his best. My love one has had to use the stairs due to the elevator not working. Please see the dead squirrel in front. When the small grocery store got there the Management should have made sure that they were not allowed to over charge the seniors. I don't like the fact that the store is benefiting from the seniors with the the installation of the gambling machines causing the seniors to fall prey to potential gambling addictions.

I moved into Paul G Stewart Center ("PGSC"), 4 years ago after relocating from the north side to be…read morecloser to family. I chose PGSC because of its marketing brochure, especially "Your First Choice for Affordable Luxury Living for Seniors". It sounded perfect since I was looking for an Independent Luxury Living Community in an outstanding location with great city views and amenities. I didn't know at the time that this once vibrant black-owned talk of Bronzeville with its lush landscapes was rapidly deteriorating, going into serious disrepair and becoming an eye sore. Tenants have and are moving out at an alarming rate because of neglect, nasty dock area inside and outside, exterior dock door area where metal is falling apart, drugs, tenants complaints against management, elevators down, just plaster and paint walls by elevators, worn carpet, repairs not made in a timely manner, sanitation, security and safety concerns. PGSC is no longer the talk of Bronzeville from 1975 , people are also moving out at an alarming rate because of City of Chicago lawsuits and code violations against PGSC, scaffolding installed over 7 years ago without work being performed on the building is unsafe, blocking security cameras and hiding illegal activities, crumbling facade around the exterior of the building that is getting worse not better from years of neglect. There are more than 40 vacancies between both Towers. The maintenance staff is insufficient for 420 apartments and lacks licensed electricians and licensed tradesmen. I blame the building management, some have been with the company from 25 to 45 years for "failure to maintain" this once beautiful 49 year old, black-owned senior building causing it to go into serious disrepair with the above issues that were preventable. Management uses scare tactics of eviction on seniors which is against the Landlord/Tenant Ordinance. There was 24 hour security when I moved into the building, now no 24 hour security. Security leaves early and 1st responders, vendors, delivery drivers, healthcare professionals, caregivers, etc are at the mercy of residents entering or exiting the building to get into the building until the office opens, if they can't reach the resident. Our once reliable security companies have been replaced by a 2 star security company with mostly young individuals who sleep, watch tv, on phone, disappear, don't watch guests or residents entering and exiting the building, security monitors and more now than before, don't show up for work, especially 3rd shift leaving residents unprotected and 1st responders only option is to break the door to enter the building. There have been 4 robberies in the Medical Center/Pharmacy located in the building this year. 4 months later, the glass still hasn't been replaced. I have had packages stolen from in front of my apartment door. There is no longer 24 hour gated security. Gates that used to be locked at 8pm and unlocked at 6am are left wide open 24 hours. The residents outside seating area benches are old and need TLC, removed but not replaced The amenities that affected my decision to move into PGSC are gone: Residents can no longer go to the store through the building, computer lab is closed, arts and crafts studio closed, outdoor patio on 2nd fl and fitness center under repair and others closed due to code violations. The living in PGSC is not bold, beautiful and bountiful. There are over 40 vacancies in both Tower. The building is not a "luxury senior residence" as per the marketing brochure. I know luxury and this ain't it, but can be. "Out with the Old" and "In with the New"

NOTHING BUT KUDOS! We are thankful that we called Unity to help us through the hospice…read moreexperience. From our intake nurse (Barb), our visiting nurse (Brianna), the amazing John (JT) who delivered and set up and then came to take away, all equipment we used, our social worker (Lauren) and Chaplain (Ken), and CNA (Anna), we were ALL attended to with dignity, respect and friendly assurances. When we needed something, meds or equipment, or information... it all arrived quickly. Hospice in your home can be a daunting experience, always on call, setting many aspects of life aside, but for our 3 month experience we had wonderful support and remain appreciative.

From the very beginning when compared to other Hospice agencies we interviewed we found Unity…read moreunprofessional, intrusive, suspicious and behaving strangely. Don't recommend.

They stole all of my stuff. It was at a time in my life where I was very vulnerable. My phone was…read morehacked, all my electronics were taken and my life was in danger. I felt terrible about being there.

From the owner: New Beginnings provides shared and permanent housing for men/women who are mentally ill and who are…read morereceiving Social Security benefits. Individuals may live within our housing for as long as they desire. Each person must be ambulatory and continent. Residency fee is $500 per person. Everyone contributes $100 in link/cash for food. No drugs/no alcohol. Cable television in each room.