Modest but well cared for older building for seniors only in an independent lifestyle setting. The…read moregrounds are clean and well kept as as the interior of the building. There is an on-site maintenance crew daily with the exception of Sunday as well as administrative support in the office six days a week. The building is quiet with a very culturally, diverse population of resident who are friendly and inclusive with all of the activities planned in the building holidays are observed the meal that sponsored by administration, there is a shuttle that takes the residence to various grocery stores in Walmart once a week as well as some other social outings during the year. Utilities are included in the income based rent rate that is fair in the apartments our roomie I have a large studio on the north side of the building and my view is of the golf course and Lake Michigan. The building is secured 24 seven by an inner door that is locked and requires resident approval for entrance, and the outer door is locked every evening until daybreak. The neighborhood is clean and quiet, and although I've never lived this far south, I couldn't be happier with my apartment. It is pet friendly with certain restrictions regarding breed and size of the dog or cat administration is strict with the resident rules, which are clearly explained at time of move-in with an easy to read resident manual. There is complementary housekeeping once a month as well as a free laundry on each floor The apartments on the north side of the building have the better views so if you think about moving in here, request a unit on that side of the building My only criticism is the hassle that I have been dealing with over the status of my emotional support/assistance animal, which is exempt from the pet pee that they want to charge me despite having the documentation from my doctor and the Illinois attorney general's office regarding the assistance animal status . But we're still working on that issue so beware but I couldn't be happier here and know that it could be a lot worse. Having a wonderful neighbors makes it all worthwhile.

This place will not take people back on the weekends. So if your loved one gets sick on Thursday…read morenight/Friday morning and goes the hospital when they try to get back to their place they are not let back in. So Friday night/ Saturday morning they are sent back until Monday morning. This is cause they don't have a nurse on the weekends. Now they will have security preventing a medicar driver or an emt from getting them in. Your loved one will get sent back to the hospital. Because the room has been cleaned for another patient, your loved one is put in the ER waiting room or if lucky a bed in the ER hallway. I find this shocking considering how much money this place costs people.

Della, is the best I never met someone so dedicated to helping people. Ever time I called her she…read morewas there to assist. Even on the weekends. Simply the best and don't mention the building is beautiful. Thanks Della my uncle is in safe hands with you.

Honestly this place is incredible!!!!!!!!!!! My mother in law has to be placed in a assistive…read moreliving place. I knew absolutely nothing but you can sign your life away with the costs. I called and spoke to Keri Gotsch. She is sheer perfection!!! I called her about fifty thousand times and she knew what my financial limits were and how my mother in law needed a significant amount of medical support. It is next to impossible researching this information and making the phone calls. I will tell you that you might get a lot of calls or emails from the assistive living places but trust me it saves a lot of time especially when you work full time and have kids!! I highly recommend using this place because of Keri! You deserve a billion stars! You have to let them know exactly what you need to save time and get a perfect placement. I hope you try this!! Thanks Keri!

I am extremely disappointed in what A Place for Mom has become. What started as a service meant to…read morehelp seniors find the right home has devolved into a "spray-and-pray" lead-generation machine that overwhelms families with constant calls from communities they often don't even qualify for. Instead of guidance, families get chaos. Equally concerning is how this model treats senior living providers. Communities are being gouged with aggressive, questionable, and borderline fraudulent invoices -- all while APFM profits from referral fees. It feels far less like a partnership and much more like exploitation. If you're looking for senior living for a loved one, my advice is simple: call a local community directly. Even if that community isn't the right fit, a reputable operator will listen to your needs and point you in the right direction -- without the barrage of unwanted calls or commission-driven pressure. A Place for Mom may have begun with good intentions, but today it operates like a marketing engine, not a true advocate for seniors or the communities that serve them.

Great service I love my dr.brooker he's great and covered all my issues Great timely and…read moreapproachable.

If I could give a zero star, I would. 8735 S. Merrion Lane Hometown, IL. Black lady with braids is…read moreso rude & unprofession. I suffer with chronic pain and have 2 small tears in my rotator cuff. I came in today 2/13/23 to have the 2nd of three cortisone injections. The pain is so unbearable. Instead of them just rendering medical service to me, they refused my appointment because I wouldnt allow them to automatically take fundings from my debit card or give them $300 in cash. Im on a fixed income, and I pay my debt when I can so I can not allow Midland Orthopedic to just randomly go into my account and randomly withdraw monies that are meant for other more urgent bills like ,mortgage, electric, phone etc. I was refused medical attention because I wouldn't allow Midland Orthopedic to have access to my bank account. I will be reporting them to the IDPH

Get rid of the old staff Caregivers and management…read more That second floor is a trip. James / Don/Executive Director.. Longtime caregiver Isabelle Rios and Elana. Start fresh.

I really like this place for seniors. I have a patient that lives here and she loves it!!!read more

This place is extremely dirty and nasty inside!!! IT took me…read more1&1/2 hour wait and had to call the front desk 5 times tonight just to get someone finally came to my room to get me a cup of rice only since the caller was not working at all??!!! Some CNAs are just lazy and not professionally trained well that when I need them to come and clean my poops bucket, they did not want to rinse the poops bucket, instead they just empty it by dumping the poops into the toilet bowl without at least rinse the dirty and smelly bucket first, and the black female CNAs just put a plastic bag as a liner over the bucket???!!! Very disgusting and unsanitized behavior and unprofessional with an attitude when you ask her to do the right way of cleaning the bucket, she gave me the excuse of saying she is not a maid??!! I was so shocked, trust me even if I need a maid that I wouldn't even consider her as an candidate!!! Oh. NO, NEVER!!!! The food here is very disgusting and nasty most of the times!!! I have to get ordered food from outside, from restaurants or from home!!! I would took them an hour to come to response to you calls to clean my poops bucket!!! They just acted like ghost fading away for a long time and came back with excuses of they were changing shifts that kinds of nonsense all the times!!!

Hi I called and asked Tasha what are the requirements to be admitted she didn't know what they are,…read morethen she left me holding on for so long I hung up and called back then she hung up on me after explaining that the person who could explain it better wasn't there that's when she said hold on and hung up on me her demeanor was not demure she needs to be reprimanded I will not refer my love one to this facility with Tasha front desk clerk giving a rude + bad attitude at least have some Info for the person or people on the end of the phone go above and beyond to help cusummers thank you