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Howards Place

5.0 (2 reviews)
Closed • Closed

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4 years ago

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8 years ago

The are still good people who actually care about helping others! Howard's Place Inc gave me hope for getting assistance for my mother!

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Smith Village

Smith Village

3.2(12 reviews)
4.3 km•Morgan Park

I would run. Just because the place looks nice doesn't mean your family will be treated right…read more Especially by nurse Lashuny who always has a bad attitude. She does not treat patient right and the quality of care is below standard.

Beautiful clean facility that's chock full of employees who smile and say "hello" as they pass you…read morein the hall. The front lobby is stunning. Individual employees are, for the most part, committed to their jobs. For that, as the family of a resident, we are grateful. However, SV seriously lacks cohesion as clients are promised and redirected frequently. There's no single chain of command you can follow when meds aren't dispersed (on time or at all), the doctor doesn't show, appointments gets rescheduled, allergies are ignored, etc. It's understandably difficult to run a facility of this size but when you commit, you need to commit wholeheartedly to the needs of a clientele who will not or cannot speak for themselves. It's been our experience that SV is a place where employees redirect, rather than act, when an issue occurs. Often, because they don't know how to make things right. Remedy: Hire a client care coordinator or team who is available, responsible, and has the authority to act when something goes wrong or doesn't happen. Document it and work to make sure it doesn't reoccur. This way, you truly partner with those of us who don't know who to contact, or constantly have to address the same issue. If this person or team exists, let's hear about who he/she/they are. SV has wonderful employees in place to serve the clientel. Management now needs to make themselves known and take further steps to lead the masses. Thanks.

Senior Suites of Fay's Point

Senior Suites of Fay's Point

1.0(1 review)
4.5 km

It's been about 2 years now and my opinion has not improved. My mother still complains, mostly…read moreabout the property manager and office issues. The office is not open on a regular basis. PM says she goes there "as needed". Apparently that does not mean as needed by RESIDENTS. There have been numerous that mother has gone down to the office for one issue or another and the office was closed. No one answers the phone when she calls, no matter what day or time of day. It's always "catch as catch can." Surprisingly, the PM is very responsive to emails I send to her on my mother's behalf. But the other residents are afraid to speak up/stand up to her. They think they have to grin and bear it; put up with her abrasive behavior, lack of interest in their quality of life, and absence from the property. A big thing my mother complains about is the frequent change to the "shopping bus" schedule. It does run every week on Wednesday, but WHERE it's going changes every month. One month it is scheduled to go to Wal-Mart on the 1st Wed; next month it is scheduled for the 3rd Wed. How is a senior supposed to keep up with THAT? How are they supposed to budget their fixed SSA income deposit date with that? Is it a game to keep them on their toes? Meanwhile the location is horrible! Nowhere near any public transportation! Several, long blocks and over the river to the nearest RTA bus stop, and the closest Walgreen's to get prescriptions. The closest Metra stop is about a mile away. My mother does not like the general environment but does not want to move because moving is such a huge ordeal at her age. Although I am now old enough to apply for Independent Living accommodations and considered this place, it has become the LAST place on my list and I certainly would not recommend it to anyone.

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Senior Suites of Fay's Point
Senior Suites of Fay's Point
Senior Suites of Fay's Point

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Senior Living Experts - Lisa and Nancy at a holiday party at one of the communities we work with.

Senior Living Experts

5.0(15 reviews)
37.7 km

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

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Senior Living Experts - We added this because it is AWESOME.

We added this because it is AWESOME.

Senior Living Experts - Kerry loved this apartment so much she wanted to move right in!  We go on the tours with you!

Kerry loved this apartment so much she wanted to move right in! We go on the tours with you!

Senior Living Experts - Kerry with not only and elder care resource, but also a daughter who we helped find a great place for her own mom!

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Kerry with not only and elder care resource, but also a daughter who we helped find a great place for her own mom!

Howards Place - assistedliving - Updated May 2026

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