I visited PiNZ in Kingston, MA on a Saturday afternoon with my 2-year-old for a quick lunch. Upon entering, there wasn't a single employee in sight. I had to walk through the entire establishment and arcade to the host desk, where I was told to seat myself in the restaurant area, and that someone would be over shortly. After waiting for 10 minutes, a server approached and told me he'd be with me in a moment. Another 10 minutes passed, and I went up to the bar to order drinks and a kids' meal, along with an appetizer. After at least 45 more minutes, my toddler was becoming irritable due to hunger. When the food finally arrived, it was cold and not even what I had ordered. I explained to the server that I wanted to pay for the drinks and leave, and his response was, "There are other people I need to take care of first." While I know the server wasn't entirely to blame, this experience was a complete disaster. PiNZ is supposed to be a family-friendly place, but this was my third time dining here, and every visit has been extremely disappointing. As someone who has worked in the service industry for years, I'm honestly baffled that this place is still open. Service is terrible. Food is terrible. You couldn't pay me to come back. read more

Some people come here for the bowling. Some people come here for the Walking Dead video game. Some people come here to entertain their kids. Others come here because it's a non--pretentious place to drink amidst a Target and what is otherwise desolation. The bartenders are friendly and they have a decent beer selection--though they could stand to add some more adventurous IPAs. If you're trapped at the Independence Mall...sorry...the "Kingston Collection"...Whatever...the place that killed Waxys and a venue called Starbucks (not that Starbucks!) and a host of other businesses, including Medieval Starship (aka the real virgin megastore)...regardless...check out Pinz. It's a bright light that could turn around Kingston's retail fortunes. read more

Pinz - Kingston - Shipyard Monkey Fist IPA: http://untp.beer/wEbz. - Arcades Near Me - Kingston, Massachusetts

See all

The bartender was great but food is mediocre and the games are rigged to be difficult win. It's kind of like trying to win the carnival game where you climb up the ladder. My kid was dead on when she cut this string and turns out it has plastic core that the blade can't cut through easily. Won the same game at a local competitor and it was no issue with the blade cutting the string all the way. read more

Pinz - Kingston - Arcades Near Me - Kingston, Massachusetts

Food was okay at best, but I ordered a glass of red wine and it was old so I asked the bartender to replace it. She came back after several minutes with either the same glass or some from the same bottle. I asked her to smell it and she clearly knew that it was awful. The third glass arrived several minutes later after most of my food was already gone. It was okay. read more

Such a fun concept of a place! This location has bowling, axe throwing and an arcade. The arcade games could use a little updating as some did not work properly but we still had a lot of fun. We did axe throwing here too. They have a full menu with food and drinks, we only had drinks. This location is massive, definitely at really good place for a group! read more

Pinz - Kingston - Arcades Near Me - Kingston, Massachusetts

See all

Saturday night= ruined!, worst service I've ever encountered try waiting 20min for your beer to come out flatter than ur grandmas a**. On another note if you like cold food you'll love this place as they like to leave it on the counter for 25min to cool off so you don't burn your mouth. Bowling was, well idk I waited 2.5 hours for them to tell me it's another 40 min, rather go to lick the sidewalk that a homeless guy was sleeping on! That's it I'm done have fun read more

Came to Pinz like I always did before the pandemic... Sat down at the bar with my wife?... With only six other patrons there, and after we waited ten minutes for service, instead of taking our order, the bartender serve three patrons that just walked up and sat down. After so many good restaurants were lost this past year, it is shameful to not strive for excellence when you're one of the ones that survived. read more

I've been to Pinz a few times for various events but last night was the first time I ate anything. And I was honestly so pleasantly surprised! Their nachos were amazing and my friends all said the pizza, pretzels and chicken wings were "shockingly delicious" for a bowling ally! The Pinz employees were also so sweet and accommodating. Great group of kids! read more

I was actually fairly impressed with this place. Having been to a few Dave and Busters, I tend to compare smaller establish to them. Came here for my going away get together with the girls I'd been working with for nearly 9 months. It wasn't busy. We kinda seated ourselves (weren't supposed to), but they were very kind and helped get us seated correctly. Drinks were served fast and the waitresses were accommodating to people showing up late. I ordered a buffalo chicken dip to share with the table and it was bomb. Soooo good. Almost wanted to seek out the recipe to make it myself. Almost. Ordered the Notorious PIG, which is a burger with pulled pork, onion rings, and bbq sauce. Was sooo underwhelmed. Burger was over done and the so was the pork. It had potential but didn't quite live up to it. They have a small arcade, and a section toward the back for small concerts I think. They also have a bunch of bowling lanes upfront. We got our shoes and paid at the back (or the near the outside entrance), price for one game and shoes was under $10 I believe. Auto scoring on the lanes and the pins are reset in the most fascinating way. Like pulled up by strings instead of the typical way I see them reset with the coasters. Was fun hanging with my coworkers in the alley and the guy serving was good. They piled good music overhead also and there were tv screens at the end of the lanes as well as the dining area. I thought this was a cool place to stop in. Not my usual going away pick, but it was relaxing and service was quick and friendly. read more

Pinz - Kingston - Notorious P.I.G. (not pictured: side of fries). Burger with pulled pork, onion rings, slaw, and BBQ sauce - Arcades Near Me - Kingston, Massachusetts

We had never been to pins before. We decided to randomly stop in for a bite to eat, because it's basically your ONLY choice of food visiting the Kingston mall now. We were pleasantly surprised by the $5 happy hour menu. Tuesday-Friday 3pm-9pm. We ordered multiple items. Everything was hot, fresh, and delicious! Bacon cheddar burgers were amazing! My personal favorite. Our server was also top notch, fun and friendly! Overall five star experience! read more

See all

My boyfriend and I went to Pinz last Thursday for a date night. It wasn't busy. We went to the bar first, intending on having a drink and hanging out a bit before we either ordered food or bowled, we hadn't decided yet. There were 4 other people sitting around the bar. It took 10 minutes to get the bartender to acknowledge us. She finally brought our drinks and asked if we wanted a menu. We declined because we weren't yet hungry. Pretty sure this is where we missed our window. Twenty minutes later we had empty drinks in front of us and she hadn't once come over to ask if we wanted another. She was too busy entertaining her friends on the other side of the bar. We finally got her attention and asked for another round and a menu. Drinks came, but no menu. Another 15 minutes went by, we gave up on eating at the bar and asked if we could get food while bowling. She told us we could and we cashed out. We went bowling, again asked for a menu with the bowling server when we ordered drinks. No menu. Did they not want us to eat? We were almost done bowling when the server came back to ask us if we wanted another drink so we gave up trying to eat while we were bowling too and decided to head back to the bar to do karaoke. We got back to the bar, asked for drinks and a menu once again.... got a drink, no menu. We nursed our drinks (we had no choice, without food we were going to get tipsy at this point) and the bartender again ignored us for almost an hour, despite repeated attempts at getting her attention. (numerous smoke breaks and just a general indifference on her part). After being there for 3 hours and 3 failed attempts at trying to order food, we gave up and left. Being a server myself, I understand that places have been "understaffed"... but I found it completely obnoxious that we were ignored for so long, despite repeated attempts to get attention from ANYONE that worked there. Other people were eating, we were perfectly happy to spend money on food but I guess they just didn't want it. It was disappointing at best. Sorry. read more

Place is trash, food was slow, terrible and cold. Waitstaff was slow. Place was empty.

I have been here a lot because my son visits sky zone monthly and there really isn't anywhere else to eat at this half vacant mall. The only stars I gave was beside the food the place is pretty good. Bowling & video games will keep the kids entertained. The food and service has really gone downhill. The 1lb chicken wings are just 6 small wings. Way overpriced for what you get. I had the specialty bacon pizza on gluten free dough. Honestly, it was horrible. This is the first time I have ever had a pizza I could not stomach. The service is really slow now. Today they had only one waitress busting her butt serving all of the tables and cleaning plates. You would think if they were light staffed a manager could have given some support. All and all my experience here is usually ok. Today was definitely the worst. I think next time I will just stick with simple apps and drinks. Hopefully things improve. read more

Great spot for bowling with good arcade for the kids. Staff was very helpful, especially Katie who went above and beyond expectations!

Waiter at the bowling alley was great. I wish I got his name. Scoring was automagically done, which surprised my mother and dated her a bit. Nice selection of balls, including 6 lb balls for the kids. They also had a ramp for the little ones. We ordered a couple of drinks. Prices are a little high, but it is a newer venue (I think my draught cider was $8). We also had a large soft pretzel with beer cheese. It came out piping hot and was very soft. I would definitely get it again. read more

Place was horrible and the service was even worse. You'll get your first drink and never get the second. We gave up on the waitress attending our lane as she disappeared for 30 minutes at a time and went to the bar for another round where us and 8 other people waited for 45 minutes without being serve. I've worked in restaurants and I understand how it gets during a rush but it wasn't that busy and the staff just acted as if they didn't care for our business. Horrible overall experience you best believe I'm not coming back read more

We tried this place and the service was absolutely horrendous. We waited for over 25 minutes at our table and no one came to place our order so we walked out. read more

Stopped by for a quick snack while my son was playing at Billy Bees. I sat at the bar and I must say for 12 noon on a Sunday there was no one sitting at the bar. The bartender was very nice came over and took my drink order which came very quickly. However I placed a simple order of bar bites chicken nuggets and it took forever to come out. I understand kitchen staff is really small but with only a half filled restaurant and a simple order I think 40 minutes for fried chicken is way too long. Plus after spending $23 for just two items and waiting this long you may want to check someplace local for a better lunch experience, read more

Pinz in Kingston is good for an afternoon meal or a nice night out with the guys / Gurls or your significant other. The game room has a lot to do for the kids and gets expensive quickly. The staff are friendly and the food is good. It's also a fun place to see a concert when they have a local band or a national act cone through. So all in all I'd definitely say yes to Pinz read more

Pinz - Kingston - Arcades Near Me - Kingston, Massachusetts

I have been here a few times now so I can form an opinion finally. They have live music on the weekends and a dance floor, then you have two bars and a restaurant. They have amazing buffalo chic dip! The steak and cheese egg rolls are quite dry, and the buffalo wings are spiiiicy! They leave your lips burning that's for sure! The fried dough is a full plate of dough bites! Definitely enough to share! I love that pinz is a place for all ages, you have the arcade games and a prize shop for the kids, then 2 bowling lanes, ping pong tables, table shuffleboard, pool, giant jenga, and giant connect four. You can have dinner, you can have a drink, or you can just hang out and play games! It's all around a fun spot especially for the mall. read more

This review is based on a MMA event although I observed plenty of video and arcade games several bowling lanes a bar and also a restaurant and bar inside. The place is huge it's located inside the Kingston mall and if the fights didn't get over so late and I was dressed comfortably I would've been trying some of the games. They had ones you rode on they had everything to bring the kid out in you racing riding video shooting you name it they have it. I'll definitely head there to try. And restaurant looked good it has everything from wings to pizza burgers steak tips tacos and just about everything you can think of or want in between. Place is perfect for a date or for a night out with other couples or just a group of friends or you could even go yourself and have a great time. It's definitely worth checking out if you're in the area read more

Pinz - Kingston - Ultimate Fighter 27 Joe Joe Giannetti Undefeated Lightweight Finalist fights July 6 to win this season great & great story - Arcades Near Me - Kingston, Massachusetts

I went for my husbands work Christmas party. The food was okay, took a long time to put your order in and a long time to come out. My main reason for giving it only 2 stars was we got there at 5 pm and we were eating and drinking the whole time, at 8 pm a manager came around and tried to get us all to pay a cover charge for the band that was starting soon, I think they should have told us when we called and had the tables reserved. read more

Nice addition the the Kingston collection. Think Dave and Busters or Jillian's. This is a great entertainment complex with bowling, restaurant and arcade. A good place to hang out with friends to catch a game on the big screens they have around the restaurant or participate in one of the many activities they have including bowling, foosball, arcade or table tennis. Nice bar area to go along with it. This Kingston Collection is becoming a destination different from most malls now. They have a Billy Beez park, trampoline park, fit factory and go kart racing along with this place. This mall has become a place more for entertainment than shopping. The addition of this sports bar/bowling alley and arcade makes this mall even more attractive. Check this place out. read more

See all

Super friendly staff! Went for axe throwing and had to wait a bit for someone certified to help us so they gave us more time than what we paid for. They have a good selection for arcade games and prizes too. Didn't get any food but got to play ping pong and that was really fun. Overall fun place to be! read more

I was really looking forward to visiting a new PiNZ location. I have been to the Milford PiNZ on numerous occasions and regularly had great experiences with the restaurant, arcade, and bowling. Very spacious, modern, and reasonably priced. It's also important to note that PiNZ seems to identify and open in locations that are not always close to all sorts of traffic and other busy areas (like King's does!). Just like Milford, this PiNZ has plenty of parking. Other than that, they are significantly different. The setup of this building is absolutely horrible. Everything seems congested and not setup with flow. There are two bowling areas, each with eight lanes. The arcade is in the middle of the complex, and everyone going from one side to the other must walk through all the noise and busy kids not watching where the heck they are going. The restaurant is not private at all, also loud. All tables, no booths, and even less separation (in Milford, it's completely separate and quiet during the day). The pool tables and bowling lanes were all having problems when our party was at the complex. The pool table would not issue us the balls (they were staying inside the machine), and they were located where it was impossible to actually focus (loud music and people all over the place). Sometimes we were given wrong bowling scores or the balls were not coming back. There were very few extra bowling balls around. In Milford, there are racks and racks of extra balls throughout the bowling area. All of this is different at other entertainment complexes, and especially different at PiNZ in Milford. I was not impressed with this newer location in the least. Nothing special here. 2 stars. read more

See all

Food was alright, the service from the bartender whose name I sadly didn't get (female black hair and pretty makeup) was some of the best hospitality service I've had post pandemic! We visited 2/4 for lunch. She should receive accolades for her spectacular service! 10/10 would recommend because of her! read more

The boys and I were very thirsty and then we saw Pinz so we walked in and asked for a water. We got it for free and it was the best water ever. read more

Food was expensive and it's not even that necessary to have it that high for example a burger there was 13 dollars a simple burger 13 dollars who would pay for that read more

We'll let's start this review off by saying cleanliness during these times is key! The bathrooms look as if the haven't been cleaned since pre covid. The staff sits around on their phones instead of actually doing what they're being paid for. When the server brought out our food I asked him to clean the table to which he had nothing but attitude about. Our party was up bowling and a busgirl decided to take away the food and drinks when we're clearly weren't finished with. The computer keeping score of the bowling wasn't functioning properly. The concept is good, when they first opened it was good., sad to say we won't be back. read more

Perfect night out with some friends. Decently priced everything in here! Loved the night bowling and the food was amazing! Great chef. Entertainment was a little loud for my liking, arcade was a little expensive! Other than that we had an amazing night stood about 3 hours there in the lounge and all. This is a MUST TRY! read more

See all

the food was good but the service was terrible my son trued to get food but was rudely told no do not recommend this place unless you hate your self read more

Waited 45 mins for drinks just to have the glass be dirty. Asked for another drink and she came back 15 mins later saying we missed last call. We asked to speak to the manager and he refused to speak to us 3 separate times. He also told our waitress to tell us that we can go find him if we have a problem. At the end of the night I saw him and he literally ran away from us. When my bf was finally able to speak to him he pretended he didn't know we wanted to talk with him. Very unprofessional and a terrible experience. Also our food came out 10 mins before the closed and was not good. Disappointing because we had been there before and had a better experience read more

Fun for kids and adults. The food was surprisingly good! I assumed we were going to get subpar chain restaurant type food but was proven wrong. Pretzel was huge and delicious. Chicken sandwich was great as well. The fries were a little undercooked for my liking so next time I will ask for them crispy. read more

Waited over 45 mins to bowl. So we sat at the bar. The Bartender was horrendous! Left the bar constantly. We we're without drinks for at least 20 mins and it's not due to staff bc their was 2 bartenders and 6 people at the bar. The manager was too worried about the "concert" they had going on. This place is was too pricey for the horrendous service you receive. read more

I wish I could give more stars in this review! I could write a novel about how wonderful the PINZ event planners, management, and staff are. From event organization to the food, everything was top notch and stress-free! If you're reading these comments and questioning if you should have a party here, I highly suggest that you should! PINZ worked with me and my budget to create a night my family will talk/brag about for years. Shout out to Alicia, Sue, Jess and her waitress in training! You gals rock! Can't wait to host another party at PINZ! read more

Nice place to have some fun and unwind. Catch a show, play some games, eat some appetizers. The service is attentive. The food is acceptable....you don't come to a place like this for a gourmet experience. My complaint would be the restrooms....terrible! read more

My boss recently hosted a bowling night for employees at Pinz and it was GREAT! Everybody had a blast; the food was terrific (beef and chicken on sticks, sliders, etc.), the drinks were good, and the server who took care of our party of 30 was absolutely superb! Also love the high-energy vibe of this place and cool sofas in the bowling area. Watching everybody try to get the hang of ten-pin bowling was laugh-out-loud comical and added to the fun of the night. Giant Jenga was also a hoot! Fantastic live music in the club-like part of the venue had us grooving, and some of our people hung out well after our company event had wrapped to enjoy the music longer. Oh, a word to the wise: Make reservations if you want to bowl! This place is B-U-S-Y! read more

Our waitress was wonderful. However only a few beers on tap and nothing from the bar bites menu available to order.

Held a group function last night at Pinz Kingston Great time for all I would definitely recommend this place Service and food was spectacular Rebecca and her staff were easy to work with and made it a special night Make sure you order the garlic Parmesan wings A plus! read more

I have visited Pinz on a handful of occasions now usually to see bands. I've played a few games and had the mediocre appetizers but my poor review is based on the staff here. Of course when this place is packed you're going to wait for a drink, but this staff is SERIOUSLY lacking in training (or giving a F) on the bar. It will look like there is ten people working behind the bar and none of them are doing anything. They have no concept of evaluating who is at the bar, how long they've been waiting, who got there first, or how to prioritize their duties back there. You can stand there for 15 minutes in plain sight and five bar tenders will ignore you and serve people at random. Overpriced for the terrible service. Every time I go here I think this and then about six months later I've forgotten and end up going again. Not this time. read more