Absolutely not Dakota is extremely rude. Terrible customer service. I ask him to help me find a…read moretire carrier for my Jeep that will work with my bumper that I have and he came out to look at it and told me what he had available which was a attachment to raise the tire carrier up. This option still puts the weight on the door. I had explained that is what I did not want. He said there is no other way. I explained there are options for seperate tire carrier that mount to the frame or bumper. He repeated himself advising me to buy what he had in stock and add the tire to existing door but adding his attachment. I reviewed with him again that is not what I want I do not want the weight on the door. He got very short with me and treated me like I had no idea what I was asking for. For me to have to explain to a salesperson at a 4x4 place there are other options makes me feel he is not very educated about his job. Nor do I want to take this persons advice if they don't know there job well enough to help with such an easy request. I said how can you be a 4x4 store and not know this is possible to add an accessory to the jeep. I'm confused. I thought this is where I needed to come to get help. He treated me as if I had no idea about my jeep and kept trying to push me to buy what he had in stock and gave no other options to order a part through them. He told me that I had an attitude. I said I don't have an attitude I'm frustrated cause you keep trying to push me to buy what u have In stock and I have said NO twice I'm looking for a accessory gate tire carrier to add. He said he couldn't help. I had experienced the worst customer service from Dakota. I would never recommend anyone using this store. He needs reeducation on customer service and how to order parts that customers are looking for rather than just pushing what's in stock. Terrible experience today! This is not my first time buying parts for my jeep and to be treated like I have no clue cause I'm a girl is appalling As I look through the reviews they have also spoke down to sue. Sue was the only other woman review posted. All other are mostly good reviews from men. Maybe they treat men with respect. Dakota did not treat me with respect today.

I took my truck in to be looked at for a steering problem that I thought they were going to be able…read moreto fix. During some discussion and talking about what the problem might be, the staff suggested they take it for a spin, look it over and give me the best suggestion for fixing it. They were honest, upfront and clear with their suggestions for the repairs. Unfortunately for them, those parts had been replaced a few months prior and were still under warranty. I wasn't able to utilize them for the repair, but want to give a huge shout out to their customer service, professional conduct and honesty in my dealings with them. I would definitely come to them for any off-road upgrades or repairs just based on this experience.

This place is great. Jaxon is very knowledgeable, and provided wonderful service. He fixed the…read moreproblem with my Heyday WT Surf boat faster and less expensive than I had anticipated. Germaine Marine is my new, favorite boat service business.

Used boat buyers beware; victim of a bait and switch deal or just a victim of incompetent staff…read moremember Frankie ? Either way, it was a huge letdown when I tried to buy a used boat from them off there Facebook listing, posted by staff supervisor Frankie. Posting was listed as a 2007 Searay 240 for $16,800.00 . Since I live over 300 miles away, I called and spoke with Frankie, who told me I should put down $500 to secure the sale and I better do it quick since there's a lot of other people on-site looking at it. As soon as I paid the $500 the same day the ad on Facebook was switched to a 1997 with no apology to myself about misrepresentation. I asked him to send me more pictures of the boat, specifically the engine and any service records, along with a delivery quote, which was a service they can provide. I was told he would, but I never received anything after several days. I called Frankie, after several days of no response and he told me he is putting the boat on auction instead we'd be better off not buying this boat . Since this was totally shady I requested my deposit returned, which I did receive . Later I checked their website and found they Re-listed the boat for over $23,000 dollars ! Germain marina sales person Frankie I found was very dishonest and probably shouldn't work at a boat dealership... . So buyers beware!

Bought a Thruxton from Eurosports and they were great. I live in SF and was working in NYC and…read moreEthan made it pretty easy to put a deposit on the bike and stop by on my Home to test drive it. Eurosports threw in new tires as the bike is a 2018 and needed a fresh set. They also put on a mounting bracket for a discontinued front fairing that I ordered and had shipped to them. Lastly Ethan helped coordinate the bike getting shipped from Utah and the Bay Area. Would definitely recommend working with them.

Just purchased a Ducati Multistrada from these guys! The experience was actually fun (unlike most…read moredealerships). They were there to help in every step of the process -- very experienced and knowledgeable! As for the bike... WOW!! What can I say. This is my second Ducati and I absolutely love the build quality, design and performance. No wonder they're wining all the MOTOGP races. I highly recommend the Ducati brand and wouldn't go elsewhere to purchase a bike other than Eurosports of Utah!! Thanks Morgan, Gennaro and Troy!! p.s. Had my Panigale serviced there about a month ago and I was very pleased and impressed with their professionalism. Great communication! No surprises. Overall experience with these guys A+++

I just had a great experience buying a bike here. James ( sales) was great to work with and walked…read moreme through the different bikes. I worked with Dan( GSM) to finalize my deal and John( parts) helped me out with add ons for the bike I purchased. Great group of people.

Great dealership. Dan, the manager (Chris has moved on) always gives a great deal to all of his…read morecustomers. Everything is transparent and you know exactly what you are paying for. Friendly staff and good selection of bikes, parts and apparel. Highly recommend.

This place has been nothing short of a nightmare to deal with. I purchased 4 electric dirt bikes…read morefrom this place. My boys and I researched for so long and were so excited to get dirt bikes. One of the dirt bikes didn't come with a charger and one of the dirt bikes didn't come with a MCO. So not only can I not go to the DMV and get one of the bikes registered I had to buy a charger for one of them to even use it.... I have called and spoke to at least 8 different people and get the runaround every single time. I'm told every time they will call back and never once have I received a call back. I purchased by bikes 1 month ago and have still gotten nowhere with anyone. Trent, Kyle, Cason... You guys should feel ashamed in yourselves. This place is great and responsive until they get your money then they completely ghost you. Its truly shameful.

I'm really disappointed with my experience here due to pricing and lack of transparency…read more I was initially charged $200 to disassemble my forks. When I later brought them back already fully disassembled and provided all required parts, I was charged $412 just for reassembly, plus an additional $35 in "parts" charges, despite the fact that all parts used were my own. In total, this came out to around $700 for the disassembly and reassembly of forks that were already OFF the bike. That pricing simply does not make sense. I've previously worked in a motorcycle shop and as a service writer, so I'm familiar with standard labor practices. Reassembly typically takes less time than disassembly, and when customers provide parts or bring components in pre-disassembled, labor time and parts charges are usually reduced. None of that was reflected here. I was never given a clear shop labor rate, the receipt was extremely vague, and when I asked for clarification on how the charges were calculated, I was not provided any meaningful details beyond "that's just how we do it." For a professional service shop, this lack of transparency and the final cost feel unreasonable. Customers deserve clear labor rates, itemized receipts, and pricing that reflects the actual work performed. Unfortunately, that was not my experience, and I would not recommend this shop.

I requested service for coolant, oil, cvt, transmission, differential, and brake fluids to be…read morechanged. After 8 hours of leaving the vehicle at the shop I was informed that everything was done. In reality when I arrived to pick up the vehicle the coolant, oil and oil filter was the only maintenance completed. I use a paint marker to verify if any drain plugs or bolts were adjusted and of course nothing was even looked at. Response was that it was just too busy of a day. Well, I took a day of vacation to get my car fixed. And look at the gravel left in the oil filter. No it's not absorbent or cat litter if it does not brake up with a hammer. I would not recommend this place of business.

Yesterday Tue 27 February 2024 Randy's Tire & Muffler did an oil change on my car and found that…read morethe rear brakes absolutely needed to be replaced. They were very professional and respectful to me when speaking about my car and my concerns. I Value their excellent customer service in taking care of my car so my car is safer for me to drive. My car passed the emissions test and they put the sticker on for me. Your Professional Respect toward me as your customer is appreciated and valued by me. Respectfully, L O'Mallee.

I took my Subaru sti 2015, for a sound tuning, they gave me a melody map and a regular map which my…read morecar I removed with its map the next day I was driving at about 70 on the road and my engine exploded,They really don't do good jobs

Took my Acura in for tune they made my motor run smooth and safe but only 1st and second redline…read more3rd 4th 5th 6th goes to 6000rpms then just cutsout was going to take it back to them their customer service isn't great either every time asked questions was treated like a idiot didn't know the tranny is a separate service on the tune that would have been nice to know then my tranny blew very poor communication I guess they got to busy to care about my car theirs plenty other tune shops now I'll be taking my business elsewhere

I came to Richins because multiple people in my neighborhood recommended them and said they've been…read moreusing them for years on multiple cars. My ford explorer failed its emissions test and richins got us in and fixed it for $200 less than what the dealership had quoted me. They also noticed my tires were getting old and pulled up three quotes for options of tires, but didn't pressure me to get them there and said it was just so I'd be aware of the ballpark estimate of how much it'll cost once we do replace them. We worked with Kelly and he was hilarious, kind and so helpful. This was my first time at richins but it won't be the last. Thank you!

didnt dispose of my old tires after i had them switched out for new ones, charged me for the…read moredisposal of them, and then tossed them back in my car and called it a day. not good customer service either. would not recommend unless u wanna be charged for things u didnt have done